18
Troubleshooting
This troubleshooting guide is meant to help solve simple problems.
If a problem occurs, carry out the steps below in sequence until a
solution is found. Once the unit operates properly, do not carry out
following steps. If the problem persists, refer servicing to a qualified
technician.
Power Connected but No Smoke is Emitted:
1.
Check the power supply. Plug the unit into grounded electric
power supply socket with proper voltage.
2.
Disconnect the machine from electric power supply. Replace fuse
with one of the same type.
3.
Keep sufficient fluid in tank.
4.
Check if pump is working (with fluid flow or not).
5.
Check if the heater is heating (touch the panel to see if it is
warming).
6.
Check your controller if in correct connection.
7.
Check your DMX address setting.
Power Connected, Fog Blasts not Smooth:
Moving the machine during operation could probably get air entered
into the liquid pipe and affect smoothness of fog blasts. If this
happened, press Manual Fog button to fog for a moment. Until the
air is dispersed from the pipe, the machine will recover its normal
fogging.
Should there be any low fog emitted, running noisily or hindered
fogging, please wait for self-cleaning and pull out the plug
immediately. Check if string enough fluid, if the pipe connected to
the tank is clean, if there’s air inside the pipe, if the liquid flows, if
not, plug-in again; still persists abnormal running, and If causation
