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7 Troubleshooting
7.1 Overview
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STAEDTLER Digital pen
close to the pen tip.
Transmission from the pen tip is
being blocked by the fingers.
Attaching the receiver to the
paper
The writing underlay is not even
enough or the paper has not
been flattened correctly.
Use a firm and smooth underlay.
The mouse is not responding.
The pen battery is too low.
Replace the pen batteries (SR
41).
The pen is not in mouse mode.
Convert the pen to mouse mode
(see 4.2 Online mode)
The pen is out of range of the
receiver.
See 0
Fig. 15 Writing correctly
Fig. 17 Receiver obscured
Range of the receiver
Text is represented skewed.
Alignment of the receiver is
incorrectly set.
See 4.3 Uploading notes onto
the computer
Two texts have been written on
top of one another
You have forgotten to create a
new page.
Can be rectified in MyScript
Studio Notes Edition, (see. 5.5.4
Splitting ink)