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27

other factors, we may require that you make a deposit, prepayment, or a

series of deposits or prepayments, or be subject to an account spending

limit, before Services are activated or maintained.

Changing Service Plans.

If you are on a Non-Term Service Plan, you may

change to a different Service Plan for which you qualify. Any change is

effective at the start of your next full invoicing cycle unless otherwise

specified by us at the time that you place your change order. If you

change or add a different Service Plan or service feature and the change

is effective prior to the start of your next full invoicing cycle, you will be

invoiced a prorated amount. We may require a service charge for

implementing any change directed by you in addition to the charges

associated with the Service Plan or optional service features you select.

If you are on a Term Service Plan and you want to change your service

plan, you may be required to accept a new Term Service Plan and we

may require you to pay the early termination fee set out in your Service

Plan or other fee.

Termination. Non-Term Service Plan.

If you are on a Non-Term Service

Plan, you may terminate Services at any time by giving us notice.

Subject to the terms of this Agreement, we may terminate Services at

any time, with or without notice. If your Service has been suspended

due to non-payment, you may be charged a reactivation fee. We may

deactivate any Number before you receive notice of termination

without liability to you. Termination by either of us may be with or

without cause.

Termination. Term Service Plan.

EXCEPT AS PERMITTED BY THE

AGREEMENT, IF YOU TERMINATE YOUR TERM SERVICE PLAN

BEFORE THE END OF THE TERM, OR IF WE TERMINATE SERVICES

FOR CAUSE BEFORE THE END OF THE TERM, YOU WILL BE

REQUIRED TO PAY THE EARLY TERMINATION FEE ASSOCIATED

WITH YOUR TERM SERVICE PLAN. No early termination fee is charged

if you terminate a Term Service Plan in accordance with the return

policy associated with your Term Service Plan. After the expiration of

the term, the Terms relating to Non-Term Service Plans apply.

Termination. General.

Regardless of whether you have a Non-Term or a

Term Service Plan, we may terminate or suspend Services to you

without liability if: (1) you breach any provision of this Agreement

Safety/

Terms & Conditions

26

effect on you, you may terminate the Agreement without an early

termination fee by calling 1-888-211-4727 within 30 days after the

invoice date of the first invoice your receive after the changes go into

effect. You understand and agree that taxes, Universal Service fees and

other charges imposed by the government or based on government

calculations may increase or decrease on a monthly basis, and that this

paragraph does not apply to any increases in such taxes, Universal

Service fees and other charges.

Provision of Service.

Your purchase of a PCS Phone or other equipment

does not mean that we must provide Services to you. We may decide

not to provide Services to you for any lawful reason. We may request

that you provide us with any information we reasonably require to

determine whether you qualify for Services. Services in some areas are

managed and provided under contract with Sprint by independent

affiliates with access to the Sprint Nationwide PCS Network. Some

Services may not be available or may operate differently in certain

affiliate markets or other areas.

Credit Verification

. You must have and maintain satisfactory credit to

receive and continue to receive Services. We will verify your credit

before agreeing to provide Services to you and we may verify your

credit at any time while we provide Services to you. Credit verification

may include a review of credit reports that we receive from credit

bureaus. If at any time we determine, in our sole discretion, that

payment for Services may not be made when due, we may suspend

Services and require that you provide payment on account or a

guarantee of payment before we resume Services.

Service Plan.

You may be eligible for a fixed length PCS Service Plan

("Term Service Plan") or for a month-to-month Service Plan ("Non-Term

Service Plan"). We determine the Service Plan for which you qualify.

Except as permitted by the Agreement, you must maintain service with

us on your Term Service Plan for the minimum term associated with

that Term Service Plan. We may offer non-identical Service Plans to

different individuals or entities. Services and coverage under some

Service Plans may be more limited than available under other Service

Plans. Your Service Plan sets out the charges for Services and is your

Service Plan until that Service Plan is changed, you switch to a different

Service Plan, or your Services terminate. Based on your credit rating or

Summary of Contents for Cell Phone

Page 1: ...ed iii 1 YourNewSprintPCSPhone 2 YourPhone sFeatures 3 2 TurningYourPhoneOnandOff 4 TurningYourPhoneON 4 TurningYourPhoneOFF 4 3 UsingtheBatteryandCharger 5 InstallingandRemovingtheBattery 5 ChargingtheBattery 5 4 MakingandAnsweringCalls 6 MakingCalls 6 AnsweringCalls 6 SignalStrength 6 5 ControllingYourRoamingExperience 7 SettingYourPhone sRoamMode 7 CallGuard 8 FeatureAvailability 8 6 InternalPh...

Page 2: ...ake With SprintPCS wegiveyouwhatyoureallywantfromawirelessservice provider clearcalls easy to understandserviceplansandself servicingoptionsformanagingyouraccount Allthisisdesignedto makeyourlifeeasierandworryfree Weknowyou reeagertostartusingyourphonerightawayandthis guideisdividedintotwosectionsthataredesignedtohelpyoudo justthat Thefirstsectionwillguideyouthroughthestepsrequiredtoset upyourSpri...

Page 3: ...siting www sprintpcs com There you llhaveaccesstoyourcomplete phoneuser sguideoryoucantakeanonlinephonetutorial Youronlinephoneuser sguideprovidesinformationonbasicand advancedfeaturesandservices whichincludesinstructionsand informationsuchas LearningAdvancedDialingOptions ManagingCallHistory UsingAdvancedMessaging UsingAdvancedInternalPhoneBookOptions UsingyourPhone sAdvancedSettings SettingyourP...

Page 4: ...equired YourElectronicSerialNumber alsoknownasESN referto step5tolocatethenumber Thecityandstatewhereyourphonewillbebased Apen 2 2 Settingupyourservice Youchoosetheway Thetwofastestways FromyourSprintPCSPhone press Youcanalso UseaphoneotherthanyourSprintPCSPhone dial1 888 715 4588 3 3 SprintPCSServiceAreas Interestedinwhereyoucanuseyournewphone Checkoutthe mostup to datecoveragemapsatwww sprintpcs...

Page 5: ...wntheESN replacethebatteryandturnonyour phonebyholdingdownthe keyforafewseconds PWR END 6 6 SprintPCSClearPaySM Program This section may not apply to you If not skip to section 7 YouareontheSprintPCSClearPayProgram Checkthisboxandreadtheinformationbelow Payyourinvoicebytheduedate Makesureyoudon tusemoreminutesthanareincludedinyour plan Press onyourSprintPCSPhoneatanytime toseehowmanyminutesyouhave...

Page 6: ...s WesternUnion Dial fromyourSprintPCS Phone or1 800 325 6000fromanyphoneforthenearestWesternUnion location A 5transactionfeewillapply Postingtime 12hours YourSprintPCSPhone Press onyourSprintPCSPhone Youcanpay usingacheck Or youcanpaybycreditcardifyouhavean establishedcredithistorywithSprintPCSthatisingoodstanding Postingtime 12hours 7 7 UnderstandingYour SprintPCSServicePlan Nameofmyserviceplan _...

Page 7: ...ance minutesusedandcurrentcharges Changeyourserviceplan AddserviceslikeSprintPCSVoiceCommand Press onyourSprintPCSPhone Clairerespondstoquestionsandstatements sosaythingslike HowmanyminuteshaveIused Iwanttomakeapayment Iwanttochangemyserviceplan Ihaveaquestionaboutmyinvoice We llbeintouch We regladtohaveyouasacustomerandweknowyou llenjoyyour servicemoreifyou rewellinformed Lookforinformationona re...

Page 8: ...Basics of Your Phone Sprint PCS The clear alternative to cellular SM 1 ...

Page 9: ...n Displaysphonestatusiconsandmenuitems 5 PowerOnIndicator LED Flasheswhenphoneispoweringup Alsoflashestoalertyoutoincomingcalls messages scheduler alarmsandmore 6 4 WayNavigator Scrollsthroughmenusanddisplaysthe nextorpreviousentryormessage 7 END PWR Letsyoupowerthephoneonoroff endcallsor returntothemainmenu 8 CLR Letsyouclearanentryorbackupinamenu Your New Sprint PCS Phone 1 HeadsetJack 2 VolumeK...

Page 10: ... the Battery Toinstall insertthebatteryintotheopeningonthebackofthe phoneandgentlypressdownuntilthelatchsnapsintoplace Toremove makesurethepowerisoff Pressthebatteryrelease latchupandremovethebatteryfromthephoneata 45 degreeangle Charging the Battery ItisvitalthatyouuseonlySprintPCS approvedDesktopChargers andACAdapterChargers Useofunauthorizedaccessoriescould damageyourphoneandinvalidateyourwarra...

Page 11: ...SServiceisnotavailable OK OK OK OK Section 5 Controlling Your Roaming Experience 7 Making and Answering Calls Making Calls 1 Makesureyourphoneison 2 Enteraphonenumber Ifyoumakeamistakewhiledialing press toeraseonedigitatatime Or pressandhold toerasetheentirenumber 3 Press todialthenumber 4 Whenyou refinished closethephone press orhighlight EndCallandpress toendthecall Answering Calls 1 Makesureyou...

Page 12: ...K OK OK OK Section 6 Internal Phone Book 9 Call Guard Remindsyouwhenyouaremakingorreceivingaroamingcall andrequiresyoutotakeadditionalstepsbeforeplacingor answeringit Theseadditionalstepsarenotrequiredwhenyou makeorreceivecallswhileontheSprintPCSNationwideNetwork ToTurnCallGuardOn 1 Frommainmenu highlightSettingsandpress 2 HighlightRoamingandpress 3 HighlightCallGuardandpress 4 HighlightOnorOffand...

Page 13: ...odisplayandpress Pressthe4 waynavigatordowntodisplayadditionaltext OK OK OK 1 1 Section 8 Sending and Receiving Messages 11 Changing Your Phone s Settings Changing the Greeting 1 Fromthemainmenu highlightSettingsandpress 2 HighlightDisplayandpress 3 HighlightGreetingandpress 4 HighlightChangeandpress 5 Enteranewnameandpress Adjusting the Ringer Key Beep and Earpiece Volume 1 Fromthemainmenu highli...

Page 14: ...rstto hangup allthreecallersaredisconnected OK OK OK OK OK 0 2 7 Section 9 Sprint PCS Service Features 13 Sprint PCS Service Features Call Waiting Torespondtoanincomingcallwhileyou reonacall HighlightFlashandpress Thisputsthefirstcalleron holdandletsyouanswerthesecondcall Toswitchbetween callers highlightFlashandpress again or HighlightEndCallandpress toendyourfirstcall To answertheincomingcall hi...

Page 15: ...dbysettingupyourPersonalAddressBook 1 Press Thefirsttimeyouuseit youwillheara tutorialbeforemovingontothenextstep 2 You llhearatonefollowedbytheprompt Ready Say Add Name tobeginsettingupyourPersonalAddressBook MakingacallwithSprintPCSVoiceCommand 1 Press 2 You llhearatonefollowedbytheprompt Ready 3 Aftertheprompt say Call andthenameofthepersonorthe numberyouwantcalled 4 Yourrequestwillberepeatedan...

Page 16: ...erlimitRFexposure youcanlimitthedurationofyourcalls andoperateyourphoneinthemostpower efficientmanner In1991 92 the InstituteofElectricalandElectronicsEngineers IEEE andtheAmerican NationalStandardsInstitute ANSI joinedinupdatingANSI s1982 standardforsafetylevelswithrespecttohumanexposuretoRFsignals More than120scientists engineersandphysiciansfromuniversities government healthagenciesandindustrie...

Page 17: ...cilities and request permis sion before using the phone near medical equipment Section 12 Performance and Safety 19 theexistingANSI IEEEstandardandtheguidelinespublishedbythe NationalCouncilofRadiationProtectionsandMeasurements NCRP MaintainingYourPhone sPeakPerformance Thereareseveralsimpleguidelinestooperatingyourphoneproperlyand maintainingsafe satisfactoryservice Holdthephonewiththeantennarais...

Page 18: ...battery Section 12 Performance and Safety 21 TurningOffYourPhoneBeforeFlying Turnoffyourphonebeforeboardinganyaircraft Topreventpossible interferencewithaircraftsystems theU S FederalAviationAdministration FAA regulationsrequireyoutohavepermissionfromacrewmembertouse yourphonewhiletheplaneisontheground Topreventanyriskof interference FCCregulationsprohibitusingyourphonewhiletheplaneisin theair Tur...

Page 19: ...toyourphonenotexpresslyapprovedinthis documentcouldvoidyourwarrantyforthisequipmentandvoidyour authoritytooperatethisequipment Onlyuseapprovedbatteries antennas andchargers Althoughyourphoneisquitesturdy itisacomplexpieceof equipmentandcanbebroken Avoiddropping hitting bendingorsitting onit Body WornOperation TomaintaincompliancewithFCCRFexposureguidelines ifyouweara handsetonyourbody usetheSprint...

Page 20: ...reement Your agreement Agreement with Sprint Spectrum L P and any of its affiliates doing business as Sprint providing PCS Services Services to you is made up of these Terms and Conditions of Service Terms and the Service Plan that we agree to provide you Your Service Plan is described in our marketing materials and includes the terms rates and features we set for that Service Plan In the agreemen...

Page 21: ...is Agreement Safety Terms Conditions 26 effect on you you may terminate the Agreement without an early termination fee by calling 1 888 211 4727 within 30 days after the invoice date of the first invoice your receive after the changes go into effect You understand and agree that taxes Universal Service fees and other charges imposed by the government or based on government calculations may increas...

Page 22: ...our PCS Vision device is connected to the Sprint Nationwide PCS Network PCS Vision Safety Terms Conditions 28 including if you fail to pay any charges for Services or 2 you fail to pay any charges due us for equipment or otherwise If Services are terminated before the end of your current invoicing cycle we will not prorate the monthly recurring charge to the date of termination and you will not re...

Page 23: ...es You are responsible for evaluating such content Use of certain PCS Vision Safety Terms Conditions 30 network you will be incurring data usage charges You are responsible for all data activity from and directed to your PCS Phone regardless of who initiates the activity We will invoice you for all data directed to the internet address or IP address assigned to your device in a given PCS Vision se...

Page 24: ... your Account Spending Limit before we start Services to your Number or as reasonably Safety Terms Conditions 32 wireless services including some messaging services may result in the disclosure to others of your email address and other information about you in connection with your internet usage Your accessing of or use of third party sites or services accessible PCS Vision wireless services may r...

Page 25: ...are not available with all Service Plans Sprint is not responsible for any opinions advice statements services or other information provided by Safety Terms Conditions 34 practicable after the limit is imposed If we require a deposit for you to establish or keep Services on an Account Spending Limit basis we will hold the deposit as partial guarantee of payment for Services see Deposits Charges fo...

Page 26: ...D display on incoming calls to your Number depends on receiving the information from the calling party Safety Terms Conditions 36 third parties and accessible through Wireless Web Services or Voice Portal Services Neither Sprint nor its vendors or licensors guarantees the accuracy completeness or usefulness of information that is obtained through the Wireless Web Services or Voice Portal Services ...

Page 27: ...is Safety Terms Conditions 38 TTYAccess A TTY also known as TDD or Text Telephone is a telecommunications device that allows people who are deaf or hard of hearing or who have speech or language disabilities to communicate by telephone TTY doesn t work with all PCS Phones If you have a PCS TTY capable phone it may not function effectively or at all when attempting 911 calls due to the equipment or...

Page 28: ...ment that are contemplated to be enforceable after the termination of this Agreement survive termination of this Agreement If there is a conflict the Service Plan including any Term Service Plan controls over the Terms Safety Terms Conditions 40 indemnification applies or from the contesting of the applicability of this provision This section survives termination of this Agreement MANDATORYARBITRA...

Page 29: ...rchaseintheformofabillofsaleorreceiptedinvoiceorwarranty repairdocumentwhichisevidencethattheProductiswithinthewarranty periodmustbepresentedtoobtainwarrantyservice Thislimitedwarrantyis nottransferabletoanythirdparty includingbutnotlimitedtoany subsequentpurchaserorowneroftheProducts Transferorresaleofa Productwillautomaticallyterminatewarrantycoveragewithrespectto theProducts Thislimitedwarranty...

Page 30: ...ngdamagecausedbymishandlingandblown fuses x consumables suchasfuses or xi anyProductswhichhave beenopened repaired modifiedoralteredbyanyoneotherthanSprintPCS oraSprintPCSauthorizedservicecenter Thiswarrantydoesnotcovercustomereducation instruction installation setupadjustments orsignalreceptionproblems ThiswarrantyisvalidonlyintheUnitedStates USEWITHACCESSORIESNOTSUPPLIEDBYSPRINTPCSOROTHERWISE NO...

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