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If any party files a judicial or administrative action asserting a claim that

is subject to arbitration and another party successfully stays such action

or compels arbitration, the party filing that action must pay the other

party's costs and expenses incurred in seeking such stay or compelling

arbitration, including attorney's fees.

Notices.

You may get our current address for written notice by calling

PCS Customer Service Solutions. Written notice to you is sent to your

last known address in our invoicing records. Written notice is effective

three days after deposit in the U.S. mail, postage prepaid, and properly

addressed. Unless required by this Agreement or Applicable Laws, (1)

you may notify us by calling PCS Customer Service Solutions, and (2)

we may notify you by leaving a message for you on your PCS Phone,

answering machine or with your answering service. Notice addresses

may be changed by giving notice as provided in this section.

Choice of Law; Jurisdiction.

This Agreement is governed by and must be

construed under federal law and the laws of the State of Kansas,

without regard to choice of law principles.

General.

If either of us does not enforce any right or remedy available

under this Agreement, that failure is not a waiver of the right or remedy

for any other breach or failure by the other party. Our waiver of any

requirement in any one instance is not a general waiver of that

requirement and does not amend this Agreement. This Agreement is

subject to any applicable federal and state law (collectively, "Applicable

Laws"). If any part of this Agreement is held invalid or unenforceable,

that part is interpreted consistent with Applicable Laws as nearly as

possible to reflect the original intentions of the parties and the rest of

this Agreement remains in full force and effect. Section headings are for

descriptive purposes only and are not used to interpret this Agreement.

You may not assign this Agreement to any other person or entity

without our prior written approval. This Agreement (including any

referenced documents and attachments) makes up the entire

agreement between you and us and replaces all prior written or spoken

agreements, representations, promises or understandings between you

and us. The provisions of this Agreement that are contemplated to be

enforceable after the termination of this Agreement survive

termination of this Agreement. If there is a conflict, the Service Plan

(including any Term Service Plan) controls over the Terms.

Safety/

Terms & Conditions

40

indemnification applies, or from the contesting of the applicability of

this provision. This section survives termination of this Agreement.

MANDATORY ARBITRATION OF DISPUTES.

ANY CLAIM,

CONTROVERSY OR DISPUTE OF ANY KIND BETWEEN THE

CUSTOMER AND THE COMPANY AND/OR ANY OF ITS EMPLOYEES,

AGENTS, AFFILIATES OR OTHER REPRESENTATIVES, WHETHER

SOUNDING IN CONTRACT, STATUTE, OR TORT, INCLUDING FRAUD,

MISREPRESENTATION, FRAUDULENT INDUCEMENT, OR ANY OTHER

LEGAL OR EQUITABLE THEORY AND REGARDLESS OF THE DATE OF

ACCRUAL OF SUCH CLAIM, CONTROVERSY OR DISPUTE SHALL BE

RESOLVED BY FINAL AND BINDING ARBITRATION AS PRESCRIBED

IN THIS SECTION. THE FEDERAL ARBITRATION ACT, NOT STATE LAW,

GOVERNS THE QUESTION OF WHETHER A CLAIM IS SUBJECT TO

ARBITRATION. HOWEVER, NOTHING CONTAINED IN THIS

ARBITRATION PROVISION SHALL PRECLUDE THE CUSTOMER FROM

RESOLVING ANY CLAIM, CONTROVERSY OR DISPUTE IN SMALL

CLAIMS COURT HE OR SHE OTHERWISE WOULD HAVE THE RIGHT

TO PURSUE.

A single arbitrator engaged in the practice of law will conduct the

arbitration. The arbitrator will be selected according to the rules of CPR

or, alternatively, may be selected by agreement of the parties, who shall

cooperate in good faith to select the arbitrator. The arbitration will be

conducted by, and under the then-applicable rules of the CPR Institute

for Dispute Resolution. All expedited procedures prescribed by the

applicable rules will apply. Any required hearing fees and costs shall be

paid by the parties as required by the applicable rules or as required by

applicable law, but the arbitrator shall have the power to apportion

such costs as the arbitrator deems appropriate.The arbitrator's decision

and award will be final and binding (subject to the appeal clause

below), and judgment on the award rendered by the arbitrator may be

entered in any court with jurisdiction.

An appeal may be taken under the CPR Arbitration Appeal Procedure

from any final award of any arbitral panel in any arbitration arising out of

or related to this agreement that is conducted in accordance with the

requirements of such Appeal Procedure. Unless otherwise agreed by

the parties and the appeal tribunal, the appeal shall be conducted at the

place of the original arbitration.

Summary of Contents for Cell Phone

Page 1: ...ed iii 1 YourNewSprintPCSPhone 2 YourPhone sFeatures 3 2 TurningYourPhoneOnandOff 4 TurningYourPhoneON 4 TurningYourPhoneOFF 4 3 UsingtheBatteryandCharger 5 InstallingandRemovingtheBattery 5 ChargingtheBattery 5 4 MakingandAnsweringCalls 6 MakingCalls 6 AnsweringCalls 6 SignalStrength 6 5 ControllingYourRoamingExperience 7 SettingYourPhone sRoamMode 7 CallGuard 8 FeatureAvailability 8 6 InternalPh...

Page 2: ...ake With SprintPCS wegiveyouwhatyoureallywantfromawirelessservice provider clearcalls easy to understandserviceplansandself servicingoptionsformanagingyouraccount Allthisisdesignedto makeyourlifeeasierandworryfree Weknowyou reeagertostartusingyourphonerightawayandthis guideisdividedintotwosectionsthataredesignedtohelpyoudo justthat Thefirstsectionwillguideyouthroughthestepsrequiredtoset upyourSpri...

Page 3: ...siting www sprintpcs com There you llhaveaccesstoyourcomplete phoneuser sguideoryoucantakeanonlinephonetutorial Youronlinephoneuser sguideprovidesinformationonbasicand advancedfeaturesandservices whichincludesinstructionsand informationsuchas LearningAdvancedDialingOptions ManagingCallHistory UsingAdvancedMessaging UsingAdvancedInternalPhoneBookOptions UsingyourPhone sAdvancedSettings SettingyourP...

Page 4: ...equired YourElectronicSerialNumber alsoknownasESN referto step5tolocatethenumber Thecityandstatewhereyourphonewillbebased Apen 2 2 Settingupyourservice Youchoosetheway Thetwofastestways FromyourSprintPCSPhone press Youcanalso UseaphoneotherthanyourSprintPCSPhone dial1 888 715 4588 3 3 SprintPCSServiceAreas Interestedinwhereyoucanuseyournewphone Checkoutthe mostup to datecoveragemapsatwww sprintpcs...

Page 5: ...wntheESN replacethebatteryandturnonyour phonebyholdingdownthe keyforafewseconds PWR END 6 6 SprintPCSClearPaySM Program This section may not apply to you If not skip to section 7 YouareontheSprintPCSClearPayProgram Checkthisboxandreadtheinformationbelow Payyourinvoicebytheduedate Makesureyoudon tusemoreminutesthanareincludedinyour plan Press onyourSprintPCSPhoneatanytime toseehowmanyminutesyouhave...

Page 6: ...s WesternUnion Dial fromyourSprintPCS Phone or1 800 325 6000fromanyphoneforthenearestWesternUnion location A 5transactionfeewillapply Postingtime 12hours YourSprintPCSPhone Press onyourSprintPCSPhone Youcanpay usingacheck Or youcanpaybycreditcardifyouhavean establishedcredithistorywithSprintPCSthatisingoodstanding Postingtime 12hours 7 7 UnderstandingYour SprintPCSServicePlan Nameofmyserviceplan _...

Page 7: ...ance minutesusedandcurrentcharges Changeyourserviceplan AddserviceslikeSprintPCSVoiceCommand Press onyourSprintPCSPhone Clairerespondstoquestionsandstatements sosaythingslike HowmanyminuteshaveIused Iwanttomakeapayment Iwanttochangemyserviceplan Ihaveaquestionaboutmyinvoice We llbeintouch We regladtohaveyouasacustomerandweknowyou llenjoyyour servicemoreifyou rewellinformed Lookforinformationona re...

Page 8: ...Basics of Your Phone Sprint PCS The clear alternative to cellular SM 1 ...

Page 9: ...n Displaysphonestatusiconsandmenuitems 5 PowerOnIndicator LED Flasheswhenphoneispoweringup Alsoflashestoalertyoutoincomingcalls messages scheduler alarmsandmore 6 4 WayNavigator Scrollsthroughmenusanddisplaysthe nextorpreviousentryormessage 7 END PWR Letsyoupowerthephoneonoroff endcallsor returntothemainmenu 8 CLR Letsyouclearanentryorbackupinamenu Your New Sprint PCS Phone 1 HeadsetJack 2 VolumeK...

Page 10: ... the Battery Toinstall insertthebatteryintotheopeningonthebackofthe phoneandgentlypressdownuntilthelatchsnapsintoplace Toremove makesurethepowerisoff Pressthebatteryrelease latchupandremovethebatteryfromthephoneata 45 degreeangle Charging the Battery ItisvitalthatyouuseonlySprintPCS approvedDesktopChargers andACAdapterChargers Useofunauthorizedaccessoriescould damageyourphoneandinvalidateyourwarra...

Page 11: ...SServiceisnotavailable OK OK OK OK Section 5 Controlling Your Roaming Experience 7 Making and Answering Calls Making Calls 1 Makesureyourphoneison 2 Enteraphonenumber Ifyoumakeamistakewhiledialing press toeraseonedigitatatime Or pressandhold toerasetheentirenumber 3 Press todialthenumber 4 Whenyou refinished closethephone press orhighlight EndCallandpress toendthecall Answering Calls 1 Makesureyou...

Page 12: ...K OK OK OK Section 6 Internal Phone Book 9 Call Guard Remindsyouwhenyouaremakingorreceivingaroamingcall andrequiresyoutotakeadditionalstepsbeforeplacingor answeringit Theseadditionalstepsarenotrequiredwhenyou makeorreceivecallswhileontheSprintPCSNationwideNetwork ToTurnCallGuardOn 1 Frommainmenu highlightSettingsandpress 2 HighlightRoamingandpress 3 HighlightCallGuardandpress 4 HighlightOnorOffand...

Page 13: ...odisplayandpress Pressthe4 waynavigatordowntodisplayadditionaltext OK OK OK 1 1 Section 8 Sending and Receiving Messages 11 Changing Your Phone s Settings Changing the Greeting 1 Fromthemainmenu highlightSettingsandpress 2 HighlightDisplayandpress 3 HighlightGreetingandpress 4 HighlightChangeandpress 5 Enteranewnameandpress Adjusting the Ringer Key Beep and Earpiece Volume 1 Fromthemainmenu highli...

Page 14: ...rstto hangup allthreecallersaredisconnected OK OK OK OK OK 0 2 7 Section 9 Sprint PCS Service Features 13 Sprint PCS Service Features Call Waiting Torespondtoanincomingcallwhileyou reonacall HighlightFlashandpress Thisputsthefirstcalleron holdandletsyouanswerthesecondcall Toswitchbetween callers highlightFlashandpress again or HighlightEndCallandpress toendyourfirstcall To answertheincomingcall hi...

Page 15: ...dbysettingupyourPersonalAddressBook 1 Press Thefirsttimeyouuseit youwillheara tutorialbeforemovingontothenextstep 2 You llhearatonefollowedbytheprompt Ready Say Add Name tobeginsettingupyourPersonalAddressBook MakingacallwithSprintPCSVoiceCommand 1 Press 2 You llhearatonefollowedbytheprompt Ready 3 Aftertheprompt say Call andthenameofthepersonorthe numberyouwantcalled 4 Yourrequestwillberepeatedan...

Page 16: ...erlimitRFexposure youcanlimitthedurationofyourcalls andoperateyourphoneinthemostpower efficientmanner In1991 92 the InstituteofElectricalandElectronicsEngineers IEEE andtheAmerican NationalStandardsInstitute ANSI joinedinupdatingANSI s1982 standardforsafetylevelswithrespecttohumanexposuretoRFsignals More than120scientists engineersandphysiciansfromuniversities government healthagenciesandindustrie...

Page 17: ...cilities and request permis sion before using the phone near medical equipment Section 12 Performance and Safety 19 theexistingANSI IEEEstandardandtheguidelinespublishedbythe NationalCouncilofRadiationProtectionsandMeasurements NCRP MaintainingYourPhone sPeakPerformance Thereareseveralsimpleguidelinestooperatingyourphoneproperlyand maintainingsafe satisfactoryservice Holdthephonewiththeantennarais...

Page 18: ...battery Section 12 Performance and Safety 21 TurningOffYourPhoneBeforeFlying Turnoffyourphonebeforeboardinganyaircraft Topreventpossible interferencewithaircraftsystems theU S FederalAviationAdministration FAA regulationsrequireyoutohavepermissionfromacrewmembertouse yourphonewhiletheplaneisontheground Topreventanyriskof interference FCCregulationsprohibitusingyourphonewhiletheplaneisin theair Tur...

Page 19: ...toyourphonenotexpresslyapprovedinthis documentcouldvoidyourwarrantyforthisequipmentandvoidyour authoritytooperatethisequipment Onlyuseapprovedbatteries antennas andchargers Althoughyourphoneisquitesturdy itisacomplexpieceof equipmentandcanbebroken Avoiddropping hitting bendingorsitting onit Body WornOperation TomaintaincompliancewithFCCRFexposureguidelines ifyouweara handsetonyourbody usetheSprint...

Page 20: ...reement Your agreement Agreement with Sprint Spectrum L P and any of its affiliates doing business as Sprint providing PCS Services Services to you is made up of these Terms and Conditions of Service Terms and the Service Plan that we agree to provide you Your Service Plan is described in our marketing materials and includes the terms rates and features we set for that Service Plan In the agreemen...

Page 21: ...is Agreement Safety Terms Conditions 26 effect on you you may terminate the Agreement without an early termination fee by calling 1 888 211 4727 within 30 days after the invoice date of the first invoice your receive after the changes go into effect You understand and agree that taxes Universal Service fees and other charges imposed by the government or based on government calculations may increas...

Page 22: ...our PCS Vision device is connected to the Sprint Nationwide PCS Network PCS Vision Safety Terms Conditions 28 including if you fail to pay any charges for Services or 2 you fail to pay any charges due us for equipment or otherwise If Services are terminated before the end of your current invoicing cycle we will not prorate the monthly recurring charge to the date of termination and you will not re...

Page 23: ...es You are responsible for evaluating such content Use of certain PCS Vision Safety Terms Conditions 30 network you will be incurring data usage charges You are responsible for all data activity from and directed to your PCS Phone regardless of who initiates the activity We will invoice you for all data directed to the internet address or IP address assigned to your device in a given PCS Vision se...

Page 24: ... your Account Spending Limit before we start Services to your Number or as reasonably Safety Terms Conditions 32 wireless services including some messaging services may result in the disclosure to others of your email address and other information about you in connection with your internet usage Your accessing of or use of third party sites or services accessible PCS Vision wireless services may r...

Page 25: ...are not available with all Service Plans Sprint is not responsible for any opinions advice statements services or other information provided by Safety Terms Conditions 34 practicable after the limit is imposed If we require a deposit for you to establish or keep Services on an Account Spending Limit basis we will hold the deposit as partial guarantee of payment for Services see Deposits Charges fo...

Page 26: ...D display on incoming calls to your Number depends on receiving the information from the calling party Safety Terms Conditions 36 third parties and accessible through Wireless Web Services or Voice Portal Services Neither Sprint nor its vendors or licensors guarantees the accuracy completeness or usefulness of information that is obtained through the Wireless Web Services or Voice Portal Services ...

Page 27: ...is Safety Terms Conditions 38 TTYAccess A TTY also known as TDD or Text Telephone is a telecommunications device that allows people who are deaf or hard of hearing or who have speech or language disabilities to communicate by telephone TTY doesn t work with all PCS Phones If you have a PCS TTY capable phone it may not function effectively or at all when attempting 911 calls due to the equipment or...

Page 28: ...ment that are contemplated to be enforceable after the termination of this Agreement survive termination of this Agreement If there is a conflict the Service Plan including any Term Service Plan controls over the Terms Safety Terms Conditions 40 indemnification applies or from the contesting of the applicability of this provision This section survives termination of this Agreement MANDATORYARBITRA...

Page 29: ...rchaseintheformofabillofsaleorreceiptedinvoiceorwarranty repairdocumentwhichisevidencethattheProductiswithinthewarranty periodmustbepresentedtoobtainwarrantyservice Thislimitedwarrantyis nottransferabletoanythirdparty includingbutnotlimitedtoany subsequentpurchaserorowneroftheProducts Transferorresaleofa Productwillautomaticallyterminatewarrantycoveragewithrespectto theProducts Thislimitedwarranty...

Page 30: ...ngdamagecausedbymishandlingandblown fuses x consumables suchasfuses or xi anyProductswhichhave beenopened repaired modifiedoralteredbyanyoneotherthanSprintPCS oraSprintPCSauthorizedservicecenter Thiswarrantydoesnotcovercustomereducation instruction installation setupadjustments orsignalreceptionproblems ThiswarrantyisvalidonlyintheUnitedStates USEWITHACCESSORIESNOTSUPPLIEDBYSPRINTPCSOROTHERWISE NO...

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