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provided in the Service Plan in effect at the time the usage was

incurred.

Payment.

If you have authorized payment for Services or equipment by

credit card or by debiting a bank account, no additional notice or

consent is required before we invoice the credit card or debit the bank

account for all amounts due to us or billed by us on behalf of a third

party. You must promptly notify us of any change in your invoicing

address or of the credit card or bank account used for payment. We

reserve the right to require payment by money order, cashier's check or

other secured form of payment. If we take action to receive payment

beyond invoicing you for charges for Services or equipment, you must

pay our costs and expenses of collection, including attorneys' fees and

expenses, the fees of any collection agency and court costs. If we act as

an invoicing agent for a third-party service provider, payments received

are first applied to amounts due and owing to us and any remaining

amounts are applied to sums due and owing to the third-party service

provider. We may immediately charge an additional fee for any check or

other negotiable instrument endorsed by you and returned unpaid by a

financial institution for any reason. You may be charged fees for certain

methods of payment.

Late Payment Charges.

Payment is past due if we do not receive it by the

due date shown on your invoice. Any payment for Services and

equipment not made when due accrues late charges until paid at the

rate of 5% per month or at the highest rate allowed by law. Acceptance

of late or partial payments (even if marked "paid in full") does not waive

our right to collect all amounts that you owe us. If your Service has been

suspended due to non-payment, you may be charged a reactivation fee.

Disputed Charges. 

You must raise any dispute that you have about any

charges invoiced to you within 15 days of the date of the invoice or you

have accepted the invoice. You may notify us of any dispute by

notifying PCS Customer Service Solutions. Calls to our sales or general

business offices are not notice of a dispute. If disputed invoice

procedures are described on the invoice, you must follow them.

Account Spending Limit. 

If we agree to provide Services to you on an

Account Spending Limit basis, we will tell you your Account Spending

Limit before we start Services to your Number, or as reasonably

Safety/

Terms & Conditions

32

wireless services, including some messaging services, may result in the

disclosure to others of your email address and other information about

you in connection with your internet usage. Your accessing of, or use

of, third party sites or services accessible PCS Vision wireless services

may require the disclosure of information about you, subject to the

policies of those sites and services. You consent to receiving

advertising, warnings, alerts and other messages, including broadcast

messages. Your access to PCS Vision wireless services is controlled by a

password.

Voice Command.

PCS Voice Command is an optional service that allows

you to place calls by using speech recognition technology. Calls to 911

or similar emergency numbers cannot be placed through the Voice

Command feature. Airtime and applicable long distance charges for a

call completed from your Number using the Voice Command feature

begin when you press or activate the TALK or similar key(s) and end

when your call is terminated by hitting the END key or by returning to

the Voice Command platform. If you initiate and complete another call

without leaving the Voice Command platform, a separate charge for

that call will begin from the time the previous call was terminated.

Airtime and applicable long distance charges will be applied to the

entire length of a completed call initiated from Voice Command. Using

Directory Assistance to input names into your Voice Command address

book will incur additional charges.

Invoicing.

Invoicing cycles are approximately 30 days in length.

Invoicing cycles and dates may change from time to time. Except as

otherwise provided in your Service Plan, monthly recurring charges

(MRCs) are invoiced one invoicing cycle in advance. Charges for

Services are usually invoiced as soon as possible after the charges

accrue. We may, however, invoice you for usage and charges occurring

before the invoicing cycle being invoiced, if they were not previously

invoiced. If you are invoiced for usage incurred during a prior invoicing

cycle, those minutes will be applied to your Service Plan minutes for

the current invoicing cycle. However, if you change your PCS Service

Plan between the time the usage was incurred and the beginning of the

current invoicing cycle, those minutes from the prior invoicing cycle

will be charged at the rate per minute for usage over included minutes

Summary of Contents for Cell Phone

Page 1: ...ed iii 1 YourNewSprintPCSPhone 2 YourPhone sFeatures 3 2 TurningYourPhoneOnandOff 4 TurningYourPhoneON 4 TurningYourPhoneOFF 4 3 UsingtheBatteryandCharger 5 InstallingandRemovingtheBattery 5 ChargingtheBattery 5 4 MakingandAnsweringCalls 6 MakingCalls 6 AnsweringCalls 6 SignalStrength 6 5 ControllingYourRoamingExperience 7 SettingYourPhone sRoamMode 7 CallGuard 8 FeatureAvailability 8 6 InternalPh...

Page 2: ...ake With SprintPCS wegiveyouwhatyoureallywantfromawirelessservice provider clearcalls easy to understandserviceplansandself servicingoptionsformanagingyouraccount Allthisisdesignedto makeyourlifeeasierandworryfree Weknowyou reeagertostartusingyourphonerightawayandthis guideisdividedintotwosectionsthataredesignedtohelpyoudo justthat Thefirstsectionwillguideyouthroughthestepsrequiredtoset upyourSpri...

Page 3: ...siting www sprintpcs com There you llhaveaccesstoyourcomplete phoneuser sguideoryoucantakeanonlinephonetutorial Youronlinephoneuser sguideprovidesinformationonbasicand advancedfeaturesandservices whichincludesinstructionsand informationsuchas LearningAdvancedDialingOptions ManagingCallHistory UsingAdvancedMessaging UsingAdvancedInternalPhoneBookOptions UsingyourPhone sAdvancedSettings SettingyourP...

Page 4: ...equired YourElectronicSerialNumber alsoknownasESN referto step5tolocatethenumber Thecityandstatewhereyourphonewillbebased Apen 2 2 Settingupyourservice Youchoosetheway Thetwofastestways FromyourSprintPCSPhone press Youcanalso UseaphoneotherthanyourSprintPCSPhone dial1 888 715 4588 3 3 SprintPCSServiceAreas Interestedinwhereyoucanuseyournewphone Checkoutthe mostup to datecoveragemapsatwww sprintpcs...

Page 5: ...wntheESN replacethebatteryandturnonyour phonebyholdingdownthe keyforafewseconds PWR END 6 6 SprintPCSClearPaySM Program This section may not apply to you If not skip to section 7 YouareontheSprintPCSClearPayProgram Checkthisboxandreadtheinformationbelow Payyourinvoicebytheduedate Makesureyoudon tusemoreminutesthanareincludedinyour plan Press onyourSprintPCSPhoneatanytime toseehowmanyminutesyouhave...

Page 6: ...s WesternUnion Dial fromyourSprintPCS Phone or1 800 325 6000fromanyphoneforthenearestWesternUnion location A 5transactionfeewillapply Postingtime 12hours YourSprintPCSPhone Press onyourSprintPCSPhone Youcanpay usingacheck Or youcanpaybycreditcardifyouhavean establishedcredithistorywithSprintPCSthatisingoodstanding Postingtime 12hours 7 7 UnderstandingYour SprintPCSServicePlan Nameofmyserviceplan _...

Page 7: ...ance minutesusedandcurrentcharges Changeyourserviceplan AddserviceslikeSprintPCSVoiceCommand Press onyourSprintPCSPhone Clairerespondstoquestionsandstatements sosaythingslike HowmanyminuteshaveIused Iwanttomakeapayment Iwanttochangemyserviceplan Ihaveaquestionaboutmyinvoice We llbeintouch We regladtohaveyouasacustomerandweknowyou llenjoyyour servicemoreifyou rewellinformed Lookforinformationona re...

Page 8: ...Basics of Your Phone Sprint PCS The clear alternative to cellular SM 1 ...

Page 9: ...n Displaysphonestatusiconsandmenuitems 5 PowerOnIndicator LED Flasheswhenphoneispoweringup Alsoflashestoalertyoutoincomingcalls messages scheduler alarmsandmore 6 4 WayNavigator Scrollsthroughmenusanddisplaysthe nextorpreviousentryormessage 7 END PWR Letsyoupowerthephoneonoroff endcallsor returntothemainmenu 8 CLR Letsyouclearanentryorbackupinamenu Your New Sprint PCS Phone 1 HeadsetJack 2 VolumeK...

Page 10: ... the Battery Toinstall insertthebatteryintotheopeningonthebackofthe phoneandgentlypressdownuntilthelatchsnapsintoplace Toremove makesurethepowerisoff Pressthebatteryrelease latchupandremovethebatteryfromthephoneata 45 degreeangle Charging the Battery ItisvitalthatyouuseonlySprintPCS approvedDesktopChargers andACAdapterChargers Useofunauthorizedaccessoriescould damageyourphoneandinvalidateyourwarra...

Page 11: ...SServiceisnotavailable OK OK OK OK Section 5 Controlling Your Roaming Experience 7 Making and Answering Calls Making Calls 1 Makesureyourphoneison 2 Enteraphonenumber Ifyoumakeamistakewhiledialing press toeraseonedigitatatime Or pressandhold toerasetheentirenumber 3 Press todialthenumber 4 Whenyou refinished closethephone press orhighlight EndCallandpress toendthecall Answering Calls 1 Makesureyou...

Page 12: ...K OK OK OK Section 6 Internal Phone Book 9 Call Guard Remindsyouwhenyouaremakingorreceivingaroamingcall andrequiresyoutotakeadditionalstepsbeforeplacingor answeringit Theseadditionalstepsarenotrequiredwhenyou makeorreceivecallswhileontheSprintPCSNationwideNetwork ToTurnCallGuardOn 1 Frommainmenu highlightSettingsandpress 2 HighlightRoamingandpress 3 HighlightCallGuardandpress 4 HighlightOnorOffand...

Page 13: ...odisplayandpress Pressthe4 waynavigatordowntodisplayadditionaltext OK OK OK 1 1 Section 8 Sending and Receiving Messages 11 Changing Your Phone s Settings Changing the Greeting 1 Fromthemainmenu highlightSettingsandpress 2 HighlightDisplayandpress 3 HighlightGreetingandpress 4 HighlightChangeandpress 5 Enteranewnameandpress Adjusting the Ringer Key Beep and Earpiece Volume 1 Fromthemainmenu highli...

Page 14: ...rstto hangup allthreecallersaredisconnected OK OK OK OK OK 0 2 7 Section 9 Sprint PCS Service Features 13 Sprint PCS Service Features Call Waiting Torespondtoanincomingcallwhileyou reonacall HighlightFlashandpress Thisputsthefirstcalleron holdandletsyouanswerthesecondcall Toswitchbetween callers highlightFlashandpress again or HighlightEndCallandpress toendyourfirstcall To answertheincomingcall hi...

Page 15: ...dbysettingupyourPersonalAddressBook 1 Press Thefirsttimeyouuseit youwillheara tutorialbeforemovingontothenextstep 2 You llhearatonefollowedbytheprompt Ready Say Add Name tobeginsettingupyourPersonalAddressBook MakingacallwithSprintPCSVoiceCommand 1 Press 2 You llhearatonefollowedbytheprompt Ready 3 Aftertheprompt say Call andthenameofthepersonorthe numberyouwantcalled 4 Yourrequestwillberepeatedan...

Page 16: ...erlimitRFexposure youcanlimitthedurationofyourcalls andoperateyourphoneinthemostpower efficientmanner In1991 92 the InstituteofElectricalandElectronicsEngineers IEEE andtheAmerican NationalStandardsInstitute ANSI joinedinupdatingANSI s1982 standardforsafetylevelswithrespecttohumanexposuretoRFsignals More than120scientists engineersandphysiciansfromuniversities government healthagenciesandindustrie...

Page 17: ...cilities and request permis sion before using the phone near medical equipment Section 12 Performance and Safety 19 theexistingANSI IEEEstandardandtheguidelinespublishedbythe NationalCouncilofRadiationProtectionsandMeasurements NCRP MaintainingYourPhone sPeakPerformance Thereareseveralsimpleguidelinestooperatingyourphoneproperlyand maintainingsafe satisfactoryservice Holdthephonewiththeantennarais...

Page 18: ...battery Section 12 Performance and Safety 21 TurningOffYourPhoneBeforeFlying Turnoffyourphonebeforeboardinganyaircraft Topreventpossible interferencewithaircraftsystems theU S FederalAviationAdministration FAA regulationsrequireyoutohavepermissionfromacrewmembertouse yourphonewhiletheplaneisontheground Topreventanyriskof interference FCCregulationsprohibitusingyourphonewhiletheplaneisin theair Tur...

Page 19: ...toyourphonenotexpresslyapprovedinthis documentcouldvoidyourwarrantyforthisequipmentandvoidyour authoritytooperatethisequipment Onlyuseapprovedbatteries antennas andchargers Althoughyourphoneisquitesturdy itisacomplexpieceof equipmentandcanbebroken Avoiddropping hitting bendingorsitting onit Body WornOperation TomaintaincompliancewithFCCRFexposureguidelines ifyouweara handsetonyourbody usetheSprint...

Page 20: ...reement Your agreement Agreement with Sprint Spectrum L P and any of its affiliates doing business as Sprint providing PCS Services Services to you is made up of these Terms and Conditions of Service Terms and the Service Plan that we agree to provide you Your Service Plan is described in our marketing materials and includes the terms rates and features we set for that Service Plan In the agreemen...

Page 21: ...is Agreement Safety Terms Conditions 26 effect on you you may terminate the Agreement without an early termination fee by calling 1 888 211 4727 within 30 days after the invoice date of the first invoice your receive after the changes go into effect You understand and agree that taxes Universal Service fees and other charges imposed by the government or based on government calculations may increas...

Page 22: ...our PCS Vision device is connected to the Sprint Nationwide PCS Network PCS Vision Safety Terms Conditions 28 including if you fail to pay any charges for Services or 2 you fail to pay any charges due us for equipment or otherwise If Services are terminated before the end of your current invoicing cycle we will not prorate the monthly recurring charge to the date of termination and you will not re...

Page 23: ...es You are responsible for evaluating such content Use of certain PCS Vision Safety Terms Conditions 30 network you will be incurring data usage charges You are responsible for all data activity from and directed to your PCS Phone regardless of who initiates the activity We will invoice you for all data directed to the internet address or IP address assigned to your device in a given PCS Vision se...

Page 24: ... your Account Spending Limit before we start Services to your Number or as reasonably Safety Terms Conditions 32 wireless services including some messaging services may result in the disclosure to others of your email address and other information about you in connection with your internet usage Your accessing of or use of third party sites or services accessible PCS Vision wireless services may r...

Page 25: ...are not available with all Service Plans Sprint is not responsible for any opinions advice statements services or other information provided by Safety Terms Conditions 34 practicable after the limit is imposed If we require a deposit for you to establish or keep Services on an Account Spending Limit basis we will hold the deposit as partial guarantee of payment for Services see Deposits Charges fo...

Page 26: ...D display on incoming calls to your Number depends on receiving the information from the calling party Safety Terms Conditions 36 third parties and accessible through Wireless Web Services or Voice Portal Services Neither Sprint nor its vendors or licensors guarantees the accuracy completeness or usefulness of information that is obtained through the Wireless Web Services or Voice Portal Services ...

Page 27: ...is Safety Terms Conditions 38 TTYAccess A TTY also known as TDD or Text Telephone is a telecommunications device that allows people who are deaf or hard of hearing or who have speech or language disabilities to communicate by telephone TTY doesn t work with all PCS Phones If you have a PCS TTY capable phone it may not function effectively or at all when attempting 911 calls due to the equipment or...

Page 28: ...ment that are contemplated to be enforceable after the termination of this Agreement survive termination of this Agreement If there is a conflict the Service Plan including any Term Service Plan controls over the Terms Safety Terms Conditions 40 indemnification applies or from the contesting of the applicability of this provision This section survives termination of this Agreement MANDATORYARBITRA...

Page 29: ...rchaseintheformofabillofsaleorreceiptedinvoiceorwarranty repairdocumentwhichisevidencethattheProductiswithinthewarranty periodmustbepresentedtoobtainwarrantyservice Thislimitedwarrantyis nottransferabletoanythirdparty includingbutnotlimitedtoany subsequentpurchaserorowneroftheProducts Transferorresaleofa Productwillautomaticallyterminatewarrantycoveragewithrespectto theProducts Thislimitedwarranty...

Page 30: ...ngdamagecausedbymishandlingandblown fuses x consumables suchasfuses or xi anyProductswhichhave beenopened repaired modifiedoralteredbyanyoneotherthanSprintPCS oraSprintPCSauthorizedservicecenter Thiswarrantydoesnotcovercustomereducation instruction installation setupadjustments orsignalreceptionproblems ThiswarrantyisvalidonlyintheUnitedStates USEWITHACCESSORIESNOTSUPPLIEDBYSPRINTPCSOROTHERWISE NO...

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