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Appendix 3
Troubleshooting
1.
Unable to bring up the Meter Settings screen.
Generally, this indicates that the PC is not able to communicate
with the meter. Check the following:
- The interface cable is securely connected to both the PC and
the meter
- The meter has fresh batteries
- The meter is off
- The correct COM port is selected (see p. 6)
- The
Meter Type
is set to the TDR family (see p. 14)
2.
I am getting the “VWC%=ERR!” message.
This message appears for two reasons.
1. If the meter is set to read 1.5” (TURF) rods while in
HiClay
mode. There is no high clay calibration for the rod length op-
tion. Change the rod length or switch to
Standard
calibration
mode.
2. The probe block is damaged. Meter must be returned for
repair. Contact Spectrum Technologies or your distributor to
obtain a Return Goods Authorization (RGA) number.
3.
I am getting VWC values near 0% for all measurements,
even in very wet soil.
Most likely a circuit component in the display is damaged and
must be repaired. Contact Spectrum Technologies or your dis-
tributor to obtain a Return Goods Authorization (RGA) num-
ber.
4.
When turning the meter on, it indicated it had found the
GPS signal. However, when taking readings I get a GPS
error message.
This can happen if the meter is set to only accept GPS readings
that have been differentially corrected. In general, this is not
necessary. On the
Meter Settings
screen (p. 16), uncheck the
second box in the Logger Settings section.