Glossary
79
G
Group
People with an inter-
related job function or
interest can have their
extensions “grouped”.
This allows each such
extension to make use of
Group facilities. The
people thus grouped are
called “Group members”.
Groupabsence key
Group facility key that
allows you to switch your
telephone absent/present
for group calls. If you
switch your telephone
absent for group calls, the
incoming group calls are
rerouted to other group
member(s).
Group facilities
Facilities supported by the
telephone system to make
it possible to work
efficiently in a group. For
example, you are able to
answer each others’ calls
and monitor each others’
telephone status.
Group member (intercom)
Group facility that allows
you to answer calls for and
make intercom calls or
normal calls to another
group member.
Group member key
Group facility key that
allows you to answer calls
for and make calls to
another group member.
Group observation
When this function is
active, you can display the
absent/present status of the
members of a group, and
how many calls there are
waiting for the group.
Group park key
Group facility key that
allows you to park a call
so that another group
member can unpark it
later.
H
Handset
The part of the telephone
that you lift to talk.
Handset without hook
The handset of the
telephone works, but the
cradle hook switch does
not. To use the telephone
this way, you must have
selected another hook
switch. This can be a foot
pedal or a function key