Sony SVE1411EGXB VAIO, User Manual, Page: 366 / 367

VAIO User Guide SVE1411/SVE1511/SVE1711 Series Back | Back to Top
How to Use
Troubleshooting
Hardware
Software
Network / Internet
Backup / Recovery
Security
Peripheral Devices
What should I do if my VAIO computer becomes unstable
(Windows does not start)?
Try the suggestions below:
Restore computer system files. [Details]
Use the restore point that you created before your VAIO computer becomes unstable.
Restore your VAIO computer from a system image backup if you have created the
backup. Refer to
Windows Help and Support
for more information.
Any file you have created or changed after you created the system image backup will
not be restored. You need to back up such a file with
VAIO Care Rescue
. [Details]
Use
VAIO Hardware Diagnostics
to identify problems on your VAIO computer.
With the software, you can check if the computer hardware (a CPU, a memory module,
and a built-in storage device) needs to be replaced. To start
VAIO Hardware
Diagnostics
, click
Tools
and
VAIO Hardware Diagnostics
in
VAIO Care Rescue
.
Follow the instructions in
Recovering from the Recovery Area
to recover your VAIO
computer. [Details]
If you have not backed up your data, be sure to make a backup copy of your valuable
data using
VAIO Care Rescue
before recovering your VAIO computer. [Details]
If you have a backup created with the Windows backup feature before your VAIO
computer becomes unstable, but you have created or changed the file after that, back
up such a file with
VAIO Care Rescue
.
Note
Recovering your VAIO computer will delete all the data on the built-in storage
device.
© 2012 Sony Corporation
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