Sony STR-DA5400ES, Operating Instructions Manual

Page: 148 / 322

148 GB
There is no sound from one of the front
speakers.
• Connect a pair of headphones to the
PHONES jack to verify that sound is
output from the headphones. If only one
channel is output from the headphones, the
component may not be connected to the
receiver correctly. Check that all the cords
are fully inserted into the jacks on both the
receiver and the component. If both
channels are output from the headphones,
the front speaker may not be connected to
the receiver correctly. Check the
connection of the front speaker which is
not outputting any sound.
• Make sure you have connected both the L
or R jack to an analog component and not
just to either the L or R jack. Use a
monaural-stereo cable (not supplied).
However, there will be no sound from the
center speaker when a sound field (Pro
Logic, etc.) is selected. When the center
speaker is not connected, sound is output
only from the front left/right speakers.
There is no sound from analog 2
channel sources.
• Check to make sure the selected audio
(digital) input jack is not assigned to other
inputs in “Input Assign” in the Input menu
(page 103).
There is no sound from digital sources
(from COAXIAL or OPTICAL input jack).
• Check that the INPUT MODE is not set to
“Analog.”
• Check that the “2ch Analog Direct” is not
being used.
• Check to make sure the selected audio
(digital) input jack is not assigned to other
inputs in “Input Assign” in the Input menu
(page 103).
The source sound input from the HDMI
IN jack is not output from an amplifier
or the TV speaker connected to the
receiver.
• Check that the component is connected
correctly to the HDMI IN jack for that
component.
• The sound is not output when you display
the receiver’s menu on the TV monitor.
Press MENU to turn off the display.
• Depending on the playback component,
component may need to be set up. Refer to
the operating instructions supplied with
the each component.
• Be sure to use a connecting cable for the
HDMI jack corresponding to high speed
(an HDMI version1.3a, category 2 cable)
when you view images or listen to sound
during a Deep Color transmission.
The left and right sounds are
unbalanced or reversed.
• Check that the speakers and components
are connected correctly and securely.
• Adjust the balance parameters using the
Auto Calibration settings menu.
There is severe hum or noise.
• Check that the speakers and components
are connected securely.
• Check that the connecting cords are away
from a transformer or motor, and at least
10 feet (3 meters) away from a TV set or
fluorescent light.
• Move your TV away from the audio
components.
• Make sure you have grounded the U
SIGNAL GND terminal (only when a
turntable is connected).
• The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with
alcohol.
There is no sound, or only a very low-
level sound is heard from the center/
surround/surround back speakers.
• Select a “Cinema Studio EX” mode
(page 85).