Troubleshoot choosing the signal type prov ider
When choosing a TV signal provider, you must have two important pieces of information readily available:
Your correct ZIP code or postal code
The name of your TV signal package, if you subscribe to one
On the
Select TV Signal Prov ider
screen, the providers and packages are listed in the following manner:
<C ity>, <C ompany> <C ity> <Package name>
For example:
Aberdeen, Southridge Video Aberdeen Broadband (Digital)
Your TV signal provider might list more than one package, and it might be difficult to know which one to choose. Follow these
guidelines:
C hoose a package that lists your city or town.
If you see multiple choices for your location, the word "Digital" usually indicates digital cable service.
If the word "Digital" is not included in the description, the selection is probably for basic cable service.
Note
If you specify either the wrong ZIP code or postal code or an incorrect provider, your
Guide
information might not match
the actual channels you receive.
Related topics
C heck the region, country, or language settings for your computer
Edit channel numbers
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