Sony PCV-RZ49 VAIO, User Manual

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My Internet connection does not work
If you test your Internet connection and receive a "Test failed" notification in the Media C enter Setup wizard, then do the following:

Make sure that the cable used to connect to your Internet connection is firmly connected to both its source and your PC .
 C ontact your Internet service provider (ISP) to make sure that there are no service outages or to see if your ISP has other
troubleshooting steps that you could follow.
 If you chose Connect and download as your connection method, then recreate your Internet connection to include a saved
password and to be available to all users of the computer.

If you connect to the Internet through a proxy server or a firewall, then make sure that all ports are configured to allow connections
by Media C enter. For more information, contact your ISP system administrator.
If you are notified that the downloading of the Guide failed, then do the following:
 If you connect by using dial-up and want to use a new dial-up connection, then change your Internet connection settings. Press the
START button on the remote, select Settings , select General , and then select Set up Internet connection .
 Download the Guide manually. Press START , select Settings , select TV , select Guide , and then select Get Guide data . If the
downloading fails, then change your Guide lineup. Press START , select Settings , select TV , select Guide , and then select
Change Guide lineup .
Note The Get Guide data feature works only if you have set up your TV signal. Press START , select Settings , select TV ,
and then select Set up TV signal .
Related topics
Use the New C onnection Wizard to set up an Internet connection for Media C enter
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