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Chapter 8: Appendix: Troubleshooting
64
Symptom
Possible cause
Solution
Text cannot be inserted using
an RGB input.
The output resolution of the
computer is not 1600×1200.
Use a computer with an output resolution of 1600×1200 (60p).
The frequency is not 60 Hz.
I want to insert text using RGB
inputs, but the 1600×1200
signal from the computer
cannot be output.
–
Set your computer’s output setting to extended mode to enable
external output, and set the resolution for the external output to
1600×1200.
The computer is not equipped
with RGB output, so text
insertion with the TITLE
function is not possible.
–
Use luminance keying in EFFECT mode.
For details, see “Using HDMI Input Signals to Insert Text (EFFECT
Mode)” (page 47).
Audio is not output from the
headphones or speakers.
The connected devices are not
turned on.
Restart the devices.
The cables are not connected
properly.
Connect the cables properly.
[CH ON] is deselected (unlit) in
the [AUDIO] menu.
Select (light) [CH ON].
For details, see “Live Adjustments” (page 37).
The audio output level is low.
Use the channel fader in the [AUDIO] menu to increase the audio
level.
For details, see “Live Adjustments” (page 37).
The PGM master fader is lowered. Raise the PGM master fader.
For details, see “Live Adjustments” (page 37).
Inputs are not assigned.
For embedded audio, the audio will not be output if the video
input is not assigned.
The headphone output level is
low.
Raise the headphone volume with [HEAD PHONES] of the
[UTILITY 1/3] menu.
For details, see “Adjusting the Headphone Volume” (page 37).
The audio turns off by itself.
[LINK VIDEO] is selected in the
[AUDIO] menu.
When [LINK VIDEO] is selected, embedded audio is enabled/
disabled in response to whether the video is output as the PGM
output.
For details, see “Linking embedded audio to its video”
(page 28).
Symptom
Possible cause
Solution
Camera control from the
RM-30BP is not possible.
The remote control settings have
not been configured.
Configure the remote control settings.
For details, see “Linking to Cameras” (page 50).
Camera images are displayed
upside down.
The settings on the camera are
upside down.
Check the vertical image flip setting on the camera.
For details, refer to the operating instructions for the camera.