Sony MAS-A100 Page 97 Manual Download

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Appendix A. Troubleshooting

Contact your local Sony dealer.

Troubleshooting

MASM-1 trouble

Dante trouble

Audio trouble

A (page 104)

D (page 103)

M (page 98)

Yes

Summary of Contents for MAS-A100

Page 1: ...5 020 095 13 1 2020 Sony Corporation Microphone Array System System Integration Guide Version 1 10 MAS A100 MASM 1 ...

Page 2: ...llation environment for audio capture 22 4 3 Network design 23 MAS A100 network function overview 23 IP address design 24 Setup network communications protocols and ports 25 Dante network communications protocols and ports 25 PoE 26 Ethernet power saving function 26 IGMP snooping 26 Network sharing with other network devices 27 Connecting multiple systems to the same network 27 Compatible third pa...

Page 3: ...ration preparation 63 Calibrating 64 5 6 General settings 66 Displaying the settings screen 66 5 7 Audio settings 68 Audio settings and signal processing functions 68 Noise reduction 69 Ambient noise filter 70 Equalizer 70 Calibration 71 Feedback reduction 71 Bass boost for Main 71 Noise gate for Main 72 Capture range for Main 72 Microphone gain 73 Muting 73 Output level display 74 Gain limit disp...

Page 4: ...gn 87 7 3 Audio design 87 Speech reinforcement system 87 Remote lecture system 88 7 4 Network settings 90 7 5 Audio settings 93 7 6 Installation 94 7 7 Calibration 94 7 8 Operation 95 8 Usage Precautions 96 Appendix A Troubleshooting 97 Appendix B External Control 112 B 1 Setting external control 112 B 2 Communication specifications 112 B 3 Format 112 B 4 Command 113 SET command 113 GET command 11...

Page 5: ... Inc Dante is a registered trademark of Audinate Pty Ltd Other company names product names and system names appearing in this document are trademarks or registered trademarks of their respective owners Trademarked items are not indicated by or symbols in this document In no event shall Sony Corporation be liable for the specifications of third party products or any part thereof ...

Page 6: ...ecording system for hands free hassle free operation covering locations over a wide area Lecturers and presenters can use both hands freely when giving lectures and presentations without troublesome preparation and equipment operation The unit also supports Dante audio transmission and PoE Power Over Ethernet power supply It can be connected to various Dante compatible audio systems using a single...

Page 7: ...ording of clearer audio over a wider area Audio output function The MAS A100 is compatible with the Dante system and achieves long distance transmission of low latency high quality digital audio Main and Rec 2 outputs are multiplexed and output using a single Cat 5e LAN cable Also the power supply for the MAS A100 is supplied by the same cable using PoE Setup and management function The MAS A100 h...

Page 8: ...oom with a width of 7 m a depth of 9 m and a ceiling height of about 3 m One MAS A100 unit mounted on the ceiling in the center of the room above the lecturer is used to capture audio The capture range of the Rec output is a hemisphere of 7 m radius 14 m diameter and one unit can cover the recording of the lecturer and audience The Rec output of the MAS A100 connects to the recording system via a ...

Page 9: ...ized room The following system configuration shows units installed for reinforcing speech and recording a lecture in a medium sized room with a width of 10 m a depth of 20 m and a ceiling height of about 3 m Three MAS A100 units mounted on the ceiling at intervals of 2 7 m above the lecturer are used to reinforce speech and capture audio Network E Analog audio F PoE L2 switch C Lecture capture rec...

Page 10: ...nnected to a speech reinforcement system and a recording system respectively The speech reinforcement quality and volume can be increased by not installing loudspeakers near the front of the room Room floor plan 20 m MAS A100 3 units 10 m Ceiling mounted loudspeakers for speech reinforcement 8 units ...

Page 11: ...le As required 3 3 Remote lecture The following system configuration shows units installed for reinforcing speech and recording a lecture with a remote classroom using bidirectional communication in a medium sized room with a width of 10 m a depth of 20 m and a ceiling height of Dante DSP mixer B PoE L2 switch C Lecture capture recorder Power amplifier D Dante audio PoE Dante audio PC for control ...

Page 12: ... a speech reinforcement system and a remote conferencing system PCS XG100 respectively In order to improve the speech reinforcement performance only the remote sound is output from the loudspeakers close to the MAS A100 units near the instructor and both the reinforced speech of the lecturer and the remote sound are output from the loudspeakers on the audience side Room floor plan 20 m MAS A100 fo...

Page 13: ... 1 Symetrix D PoE HUB SG350 28P 1 Cisco E Power amplifier 2 F Loudspeaker 2 G Ceiling speaker 8 H Windows PC 1 For setup Loudspeaker F Network I Analog audio J Dante DSP mixer C PoE L2 switch D Teleconference system B Dante audio PoE Dante audio Remote audio bidirectional Power amplifier E Microphone 3 A Microphone 3 A Loudspeaker F Ceiling speaker G Ceiling speaker G PC for control H ...

Page 14: ...14 Label in figure above Name Qty Remarks I LAN cable Cat 5e or higher As required J Audio cable As required ...

Page 15: ...em network etc See 4 2 Installation page 16 Design the control network and Dante network See 4 3 Network design page 23 Configure Dante network settings See 5 4 Routing of Dante audio page 59 Perform calibration See 5 5 Calibration page 62 Adjust audio quality for usage environment See 5 7 Audio settings page 68 Design the connections with audio devices See 4 4 Audio design page 30 Perform initial...

Page 16: ...e position of the lecturer s mouth then design the installation so that the lecturer is within the audio capture range It is recommended that the MAS A100 be within 2 m distance from the lecturer Audio capture range for speech reinforcement When using recording output Rec output The audio capture range of an MAS A100 for recording is a hemisphere of 7 m radius 14 m diameter Consider the height of ...

Page 17: ... the units at the same volume In such an installation the MAS A100 units capture audio with less noise so sound quality abnormalities due to interference between the MAS A100 units are less likely to occur making the audio capture clearer Multiple MAS A100 installation example Make sure to mix the audio channels of the Main output and audio channels of Rec output separately 7 m 3 m Height of lectu...

Page 18: ...peakers and is used to optimize the mixer settings power amplifier settings and acoustic positional relationship with the speech reinforcement loudspeakers The audio captured by the MAS A100 is used for calibration For details about the calibration process see 5 5 Calibration page 62 After calibration is finished take care not to change the mixer settings gain equalizer power amplifier settings ga...

Page 19: ...ayers are not recommended Install speech reinforcement loudspeakers such that their directivity field does not point towards the MAS A100 and with a separation of 2 m or more from the MAS A100 Installing 3 m or further away is recommended When installing MAS A100 units on the ceiling above a classroom dais it is recommended that the loudspeakers be placed close to the audience By using loudspeaker...

Page 20: ...tion from the loudspeakers Small rooms e g smaller than 5 m 5 m Rooms with reflective interiors glass tile or stone walls and floors Rooms with high reflectivity ceilings Measures to prevent general feedback use of sound absorbing material curtains diffuser on flat surfaces etc are effective Noise The MAS A100 has two functions to reduce noise One is a noise reduction function that reduces continu...

Page 21: ...ushioning material or sound absorbing material so that the sound of footsteps and desk noises are not captured You can configure the capture range on the MAS A100 setup screen Noise can be reduced by reducing the audio capture range of MAS A100 units that are close to noise sources to match the movement of the lecturer Calculator for speech reinforcement The Calculator for speech reinforcement web...

Page 22: ...reinforcement to audio capture reset the unit to factory defaults see 6 3 Factory reset page 81 and perform the initial setup to initialize the calibration state Noise The MAS A100 has two functions to reduce noise One is a noise reduction function that reduces continuously occurring noise This function makes fan sound from projectors and air conditioners and sources that generate continuous sine ...

Page 23: ...design This section describes the design of networks for use with the MAS A100 system It describes the network function of the MAS A100 power supply using PoE and the specifications required for the network switch MAS A100 network function overview The MAS A100 connects to a network using a single LAN cable Cat 5e or higher but internally it has two network interfaces Each network interface has a ...

Page 24: ...th network interfaces Also when installing equipment it is recommended that addresses be set manually for ease of troubleshooting IP address assignment method Name Address range Assignment method Remarks Manual Arbitrary MASM 1 Configured on device search screen See MAS A100 discovery and IP address setting page 50 Dante Controller Configured on Device View screen See 5 4 Routing of Dante audio pa...

Page 25: ...ing ports as necessary such as for remote management by communicating across routers The network for setup supports HTTPS but the MASM 1 does not support HTTPS It is recommended to operate using HTTP on a secure network isolated from the Internet API Control using the external control API does not have a security function When using API Control it is recommended to operate on a secure network isol...

Page 26: ...lation location Ethernet power saving function Power saving may disrupt normal operation of a Dante network Disable power saving such as IEEE 802 3 Energy Efficient Ethernet EEE or Green Ethernet or use a network switch without a power saving function IGMP snooping Dante networks always use multicast communication IGMP snooping of a network switch may disrupt Dante network communications if it is ...

Page 27: ...ultiple systems to the same network When using MAS A100 units and speech reinforcement audio capture devices independently in multiple rooms design the network so that the multicast traffic is completely contained within each room If a Dante audio device is connected to a non Dante compatible network switch or a network switch that is not configured to support Dante devices in other rooms may be c...

Page 28: ...n to the PoE hub web page and make the following settings If you do not know the IP address of the PoE hub use the ProSAFE Plus Utility from the NETGEAR website for search and configuration https www netgear com support product ProSafe 20Plus 20Utility download 1 Set IGMP Snooping Status to Disable Factory default setting is Enable 2 Set Block Unknown Multicast Address to Disable PC for control Co...

Page 29: ...he Dante transmission method Cisco SG350 28P setup Clear the check mark from 802 3 Energy Efficient Ethernet EEE and apply the setting If IGMP snooping is used with a PoE hub for Dante or other multicast traffic configure the IGMP snooping appropriately for a Dante network e g configure the IGMP filter not to prevent Dante traffic ...

Page 30: ...ed to configure Dante devices and route audio between Dante devices For details see 5 4 Routing of Dante audio page 59 and refer to the Dante Controller user guide or the operating instructions for the Dante compatible DSP Transmission method There are two kinds of flows which are the units of transmission for audio data on a Dante network One is a unicast flow where a Dante device transmits a flo...

Page 31: ... and sends the Rec output to the Dante receiver of the recording system The maximum number of flows of each MAS A100 is two Therefore it is necessary to use multicast flows instead of unicast flows if there is a need to send audio to three or more Dante devices For details about Dante audio transmission using a multicast flow refer to the Dante Controller user guide ...

Page 32: ...ix Prism 4x4 4 0 7 Shure P300 2 1 6 BOSE EX 1280C 2 290 Note that the power supply of Symetrix Prism 4x4 and Shure P300 is PoE Small scale audio capture system design This sections describes a small scale system that uses one MAS A100 unit with the following configuration Analog connection See 3 1 Recording a lecture in a small room page 8 for a configuration example The Dante audio output of the ...

Page 33: ...l additional drivers This allows you to easily connect to PC based telecommunications software such as Skype Microsoft Teams Zoom Webex Since the ADP USB AU 2x2 has two channels of USB output the Rec output of two MAS A100 units can be imported into the computer independently ADP DAO AU 0x1 PoE L2 switch 100Base T PoE 1000Base T PoE PC for control MAS A100 Rec output analog XLR3 male 18 dBu 4 dBu ...

Page 34: ...64 channel input the Rec output of 64 MAS A100 units can be imported into the computer independently the maximum number of channels is dependent on the computer performance Speech reinforcement system design This section describes the design of the hands free speech reinforcement system using the MAS A100 ADP USB AU 2x2 PoE L2 switch 100Base T PoE 1000Base T PoE PC for control lecture capture MAS ...

Page 35: ...e adjustments during normal operation use the MASM 1 the web interface of each MAS A100 unit or the external control API Signal processing Insertion of non linear processing dynamic processing user controlled volume adjustment and audio quality adjustment functions between the MAS A100 and the speech reinforcement loudspeakers is not recommended If connecting to the microphone input of a speech re...

Page 36: ...ransient suppressor Dynamic processing Ducker Non linear processing Dynamics processor Non linear processing Subharmonics Non linear processing De esser Non linear processing Delay echo Other Long duration effects Analog connection with existing audio system for speech reinforcement using 1 MAS A100 unit The Dante audio output of the MAS A100 is used as the Main analog audio signal by using an Aud...

Page 37: ... achieved by connecting the mixer output to the line input of an existing audio system To connect three or more MAS A100 units use one ADP DAO AU 0x2 unit for every two MAS A100 units increase the number of input channels of the analog mixer by the number of MAS A100 units and mix the signals without increasing the gain ADP DAO AU 0x1 PoE L2 switch 100Base T PoE 1000Base T PoE PC for control MAS A...

Page 38: ...he Main output of the MAS A100 units are routed to the Dante inputs of the Prism 4x4 up to 64 channels The Main outputs from the MAS A100 units are mixed using a summer and the volume is trimmed during installation The volume and sound quality of other audio sources such as handheld microphones PC audio are adjusted on each channel of a separate bus The power amplifier mixes the MAS A100 mixer out...

Page 39: ...uring normal operation To make volume adjustments during normal operation use the MASM 1 the web interface of each MAS A100 unit or the external control API For a sample program for control using the external API see B 6 Sample program page 116 PoE L2 switch PC for control 1000Base T PoE Loudspeakers 1000Base T PoE Power amplifier ARC Wall Panels Other audio sources Lecture capture recorder Front ...

Page 40: ...40 ...

Page 41: ...rencing system includes non linear and non steady state processing such as echo cancelers and codecs that can cause audio interruptions with respect to the MAS A100 signal processing adversely affecting audio quality Before use initiate a conference call and check that the sound quality is sufficient Remote lecture using analog connection of two MAS A100 units This section shows an example connect...

Page 42: ...he communications device With this configuration the audio of existing microphones cannot be sent to the communications device The use of the output MAS A100 Main output from the speech reinforcement audio mixer is not recommended To send the sound of an existing microphone to a communication device mix the Rec output of the MAS A100 and the post fader output of the existing microphone on a bus se...

Page 43: ...scribed in 3 3 Remote lecture page 11 PoE L2 switch PC for control Loudspeaker 1000Base T PoE 2ch unity gain analog mixer Room mixer and power amplifier LINE IN PC for remote communication Internet 2ch analog mixer ADP DAO AU 0x2 Main output MIC IN LINE OUT ADP DAO AU 0x2 Rec output Existing devices Analog XLR3 male x2 18 dBu 4 dBu 0 dBu 0 dBV 10 dBV switchable ...

Page 44: ... or the external control API For a sample program for control using the external API see B 6 Sample program page 116 This example uses the echo canceler function of the PCS XG100 Since the echo canceler includes non linear processing it may affect speech reinforcement and audio capture In addition the microphone input volume of the PCS XG100 and other communication devices that have an echo cancel...

Page 45: ...45 After installation always perform a communication test and check that the echo canceler is operating normally at the communication destination and that sufficient quality is maintained ...

Page 46: ...46 ...

Page 47: ...70 or higher installed in the default location Other NET framework 4 7 2 or higher Usage For details about using MASM 1 refer to the following help guide https helpguide sony net MAS MASM 1 v1 en index html During setup observe the following points Firewall MASM 1 discovers MAS A100 units by communication via UDP port 42380 Configure the firewall and security software of the PC to allow this commu...

Page 48: ...ts Default password setting Set a password the first time the software is started after installation The password must be at least eight characters and no more than 64 characters and contains at least one lowercase letter one uppercase letter and one number The password can also contain symbol characters _ Setting the same password as the MAS A100 allows for easy MAS A100 registration ...

Page 49: ... configured when starting the application for the first time 5 2 MAS A100 initial setup using MASM 1 The initial setup is performed using MASM 1 on a PC connected to the same segment same layer 2 network as the MAS A100 units in a room where the MAS A100 units are installed ...

Page 50: ...te management across a router connect the remote management PC to the same segment register the unit and then reconnect the computer to the management segment If no MAS A100 is discovered after pressing the Scan button check the network connection and firewall settings see 4 3 Network design page 23 section If multiple network adapters are operating MAS A100 units may not be discoverable 2 From th...

Page 51: ... check mark beside the MAS A100 units to register in MASM 1 2 Check the serial numbers 3 To allow access to the MAS A100 units from MASM 1 enter the user name and the password of the administrator for each MAS A100 unit in Username and password respectively ...

Page 52: ...he factory default state Perform the procedure from step 5 to initialize the MAS A100 IP address is not accessible The IP address of the MAS A100 is not accessible Check the network connection IP address setting of the MAS A100 and HTTP proxy setting of the PC To change the IP address of the MAS A100 press Cancel to scan for MAS A100 units again Password is not correct User name or password is inc...

Page 53: ...ssword of the administrator Set a user name of 5 to 16 characters and a password of 8 to 64 characters The user name and password must contain at least one uppercase letter one lowercase letter and one numeral Symbol characters can also be used _ Setting the user name to admin and the same password as the MAS A100 allows for easy MAS A100 registration ...

Page 54: ...54 11 Press the Next button The following screen appears 12 Log in using the new user name and password ...

Page 55: ...s 14 Set the date and time 15 Press the OK button Initial setup is completed Note Initial setup is completed regardless of whether or not you exit Google Chrome 16 In MASM 1 press the Next button to proceed to the next step if all the MAS A100 units with check marks display OK for Status ...

Page 56: ...ting the name page 67 for the valid characters and maximum character string length Path 2 must not be left blank if Path 3 is specified Notes MASM 1 groups MAS A100 units with the same entries for Path 1 Path 2 and Path 3 on the Group pane displaying a list of the MAS A100 units in the same group Accordingly MAS A100 units in the same room should have the same entries for Path 1 Path 2 and Path 3 ...

Page 57: ...evices on a Dante network Download The software can be downloaded from the following website https www audinate com products software dante controller Operating environment Windows and macOS are supported Usage For details about using Dante Controller refer to the Dante Controller user guide During setup observe the following points ...

Page 58: ...nt same layer 2 network and shows the list of the discovered devices on the Device Info tab Dante Controller configures only Dante devices on the same subnet Dante devices on the same segment same layer 2 network but different subnet cannot be configured The name of Dante devices that cannot be configured is displayed in red under Device Name on the Device Info tab They are not displayed on the Ro...

Page 59: ...y using Device View Network Config tab of Dante Controller After configuration change the setting of the IP address of the PC running Dante Controller so that it is also on the same subnet 5 4 Routing of Dante audio Configure the routing of the audio signals between the Dante devices register the logical connection to the Dante devices This section describes routing the output of the MAS A100 to a...

Page 60: ... xxxxxx where xxxxxx is a unique alphanumeric 6 character string Note Even if you change the Dante device name of the MAS A100 using Dante Controller the Default Dante ID displayed in the web UI of the MAS A100 and in MASM 1 does not change It is recommended that you do not change the Dante device name of the MAS A100 as doing so will mean it is not possible to configure the MAS A100 according to ...

Page 61: ...tput input matrix to route the Main output of the MAS A100 to the speech reinforcement system and the Rec output of the MAS A100 to the recording system The following image shows an example where CH1 and CH2 of a Dante Analog converter are routed to the speech reinforcement system and the recording system respectively A green mark is displayed when routing is completed Clock check 1 Open the Clock...

Page 62: ...ormally If the installation location or audio system changes significantly or the intended use changes reset the MAS A100 units to the factory default state see 6 3 Factory reset page 81 initialize the units again and then perform calibration Tips on calibration Remain quiet during calibration Random noises may affect the optimization Calibration where the MAS A100 unit is located may not be succe...

Page 63: ...in and out Changes to furniture desks chairs Other changes that do not significantly affect the acoustic characteristics of a room Changes to audio settings of the MAS A100 see 5 7 Audio settings Calibration preparation Set the master volume of the audio system for speech reinforcement to which the Main output of the MAS A100 is connected to the default position The default position is the level u...

Page 64: ...al Play the test signal through the loudspeakers of the audio system and adjust the MAS A100 input gain of the audio system so that the signal can be heard with the appropriate level of volume Calibrating 1 Open the Calibrate tab of MASM 1 and select any group in the left pane 2 Place a check mark beside the MAS A100 units to use for speech reinforcement If there are multiple MAS A100 units in the...

Page 65: ...h reinforcement of the audio If the rating is Fair 2 or Poor 1 review the installation environment of the MAS A100 see 4 2 Installation page 16 and the audio system settings 4 4 Audio design page 30 and then perform calibration again If the MAS A100 audio is not emitted from the speech reinforcement loudspeakers or the Rec output is connected by mistake the calibration sound will not be heard and ...

Page 66: ...le maintaining audio quality Two gain limit lamps indicate that the speech reinforcement level has exceeded the limit and audio quality has deteriorated If a larger speech reinforcement level is needed review the MAS A100 installation environment and calibrate again 7 Press Close The microphone gain is set as the default and calibration ends 5 6 General settings Use MASM 1 to set the name and inst...

Page 67: ...I Press the gear wheel icon to launch Google Chrome with the web UI of the MAS A100 Log in using the MAS A100 user name and password and then configure settings Setting the name Check or edit the contents of Name Description Path 1 Path 2 and Path 3 as required Set Path 1 and Name to a character string of 4 to 16 characters Set Path 2 Path 3 and Description to an empty string or a character string...

Page 68: ...of MAS A100 units in a group be limited to 20 or lower to avoid slow response in MASM 1 Canceling registration Place a check mark beside MAS A100 units that you want to unregister and press the Unregister button to unregister the selected MAS A100 units 5 7 Audio settings This section describes the audio settings and display indications Audio settings and signal processing functions The relationsh...

Page 69: ...ternal control API Noise reduction Name Noise reduction Target Common for both Main output and Rec output Settings Low Middle High Applicable software Function description Reduces steady state noise in a classroom or a meeting room e g fan noise of air conditioners and projectors The effect is weakest when set to Low and strongest when set to High The stronger the effect the greater the noise redu...

Page 70: ...th Main output and Rec output Settings 60 Hz 250 Hz 1 kHz 4 kHz and 12 kHz bands with 12 dB to 12 dB range adjustable in 1 dB increments Applicable software Function description 5 band graphic equalizer Use to adjust the sound quality Wind noise and vibration noise are reduced by lowering the 60 Hz gain Vocal thickening and warmth are increased by raising the 250 Hz gain Boost the sound so that th...

Page 71: ...rols the level of feedback reduction When feedback occurs due to close proximity of the MAS A100 and loudspeakers or due to calibration not performed normally the frequency of the feedback is suppressed by lowering the gain to stop the feedback Setting to High achieves greater feedback reduction but decreases the audio quality To ensure better speech reinforcement sound quality it is recommended t...

Page 72: ...this to Off If the level of noise reduction achieved using Noise reduction is insufficient set this to Low Middle or High For example use when there is random low volume noise footsteps in the hallway whispering voices etc Note that the beginning of speech may be lost due to the slight delay in detecting sound input and deactivating the noise gate Installation in locations that require this featur...

Page 73: ...n Name Mic gain Target Main output Settings 60 dB to 12 dB Applicable software Function description Controls the microphone gain output level This feature allows you to adjust the output level without affecting the calibration The MAS A100 is equipped with an AGC function that maintains the volume of the captured audio at a constant level The microphone gain sets the AGC target level By raising th...

Page 74: ...ess audio feedback while maintaining audio quality Two gain limit lamps indicate that the speech reinforcement level is exceeding the limit For details see 5 5 Calibration page 62 Bass boost for Rec Name Bass Boost Target Rec output Settings Off On Applicable software Function description Bass boost is a function that enhances the low frequency range of the captured audio When set to On the low fr...

Page 75: ... delay in detecting sound input and deactivating the noise gate Installation in locations that require this feature to be used at all times is not recommended Take measures to reduce the noise such as moving the MAS A100 away from the noise source and lowering the noise level in the room Capture range for Rec Name Capture range Target Rec output Settings Narrow Standard Wide Applicable software Fu...

Page 76: ...ettings 1 Select System from the pull down menu 2 Press the Flash icon to start the LED lamp of the MAS A100 flashing to confirm its location if necessary 3 Check the Default Dante ID 4 Check the MAC address This MAC address is used for MAS A100 setup and operation functions It is not the MAC address as a Dante device The MAC address as a Dante device can be checked using Dante Controller 5 Check ...

Page 77: ...nd the status lamp is gray 8 Set a time for scheduled restart If the time is set in the range 0 00 to 23 00 the MAS A100 automatically restarts at the specified time every day based on the internal clock of the MAS A100 9 Press the Set button The changes for external control and scheduled restart are saved ...

Page 78: ... a gray lamp are offline and cannot be monitored 3 Press the Flash icon to start the LED lamp of the MAS A100 flashing to confirm its location if necessary 4 Check the output level 5 Check the gain limit 6 Check adjust the microphone gain 7 Switch the muting state 8 Turn the LED lamp on off 9 Switch the MAS A100 between Active state and Standby state Status lamps The status lamp on the left side o...

Page 79: ...LED lamp on off on the Monitor tab view are reset to the defaults when the MAS A100 switches from Active state to Standby state See 5 7 Audio settings page 68 6 2 Firmware update You can update the firmware of MAS A100 units on the Update tab of MASM 1 Up to 10 MAS A100 units can be updated at the same time However the maximum number may not be achievable if the network transfer speed between the ...

Page 80: ...he MAS A100 firmware can be updated MAS A100 units that display OK can be updated Only updating to a newer version is supported 6 Press the Choose file button The Windows OS Explorer appears Select a firmware file 7 Press the Apply button The update is executed The update file is transferred over the network and installed in the MAS A100 Then the MAS A100 restarts and the update is completed The u...

Page 81: ...ory default state For details refer to the MAS A100 Operating Instructions Reset button Locate the pinhole on the back of the MAS A100 insert a pin and depress the reset button at the base of the hole for 10 seconds while the MAS A100 is operating For details refer to the MAS A100 Operating Instructions 6 4 MASM 1 log files The log files of communications with the MAS A100 units are stored in the ...

Page 82: ...le C Users username AppData Local Sony MasManager Config MasManager config When the files are deleted all of the following settings in MASM 1 are initialized MASM 1 login password information MAS A100 registration information Group Note that configuration files are not deleted by uninstalling MASM 1 ...

Page 83: ...g lecture room audio capture of lecture content and remote lectures 7 1 Installation design Since this design requires the speech of the speaker to be reinforced design the system as described in Speech reinforcement system design page 34 Assuming a movement range of the speaker of 5 m calculation using the online calculator gives the following results see Calculator for speech reinforcement page ...

Page 84: ...ght of lecturer 170 5 m 1 2 m Side view 2 32 m Within this distance the sound of the audience may be captured 12 m 7 m MAS A100 Capture range 7 m Speech reinforcement range 1 25 m radius Loudspeakers non recommended locations 2 m ...

Page 85: ...tall loudspeakers so that their directivity is not facing the MAS A100 If there is an existing loudspeaker within the installation prohibited range change the wiring so that the speech reinforced sound from the MAS A100 is not emitted from the loudspeaker Based on the above results 85 dB SPL speech reinforcement can be achieved throughout the lecture room by installing six loudspeakers 87 dB SPL W...

Page 86: ...anies Windows 10 IP address assignment design The network should be a closed network that does not connect to the Internet and which is not connected to other devices IP addresses should be assigned from the 192 168 0 X private IP address range with a net mask of 255 255 255 0 No Name IP address Remarks 1 MAS A100 192 168 0 100 Dante 192 168 0 110 Web UI MASM 1 2 MAS A100 192 168 0 101 Dante 192 1...

Page 87: ... design Based on the installation design the outputs of two MAS A100 units will be connected to a speech reinforcement amplifier and a remote communication device Speech reinforcement system A Dante DAC ADP DAO AU 0X2 No 4 in Network device list page 86 is used as the speech reinforcement system output Two analog outputs are connected to the line inputs of a speech reinforcement mixer SRP X500 in ...

Page 88: ...me using the front panel of the SRP X500 Remote lecture system A Dante DAC ADP DAO AU 0X2 No 5 in Network device list page 86 is used as the remote lecture system output Mix the two analog outputs and adjust the volume and sound quality using a portable mixer Connect the output of the mixer to the LINE 1 input of a video conferencing system PCS XG100 in this example On the Basic Setup1 page of the...

Page 89: ...gn example the audio from other microphones handheld microphones wireless microphones connected to the speech reinforcement audio system are not sent directly to the remote location The sound from the speech reinforcement loudspeakers may be captured by the MAS A100 and then sent with poor volume and sound quality To also capture other handheld microphones and wireless microphones with high audio ...

Page 90: ...ach device in the following order Windows PC Download and install the following applications No Name Remarks 1 MASM 1 See 5 2 MAS A100 initial setup using MASM 1 page 49 2 Dante Controller See 5 3 Dante Controller preparation page 57 3 ProSAFE Plus Utility See NETGEAR GS108PEv3 setup page 28 4 Web browser Google Chrome Device connection Referring to the following diagram connect the Windows PC MAS...

Page 91: ...automatically The PC operates with an address 169 254 x x x is any number To prevent incorrect setup connect each Dante device to the hub and configure the device one at a time 2 Launch Dante Controller The Dante devices connected to the hub are displayed on the Device Info tab ...

Page 92: ...n IP address assignment design page 86 in IP Address and set Netmask to 255 255 255 0 DNS Server and Gateway settings are not required 5 Press the Reboot button to reboot the device Hub NETGEAR GS108PEv3 1 Set the IP address of the PC to 192 168 0 210 and the subnet mask to 255 255 255 0 Refer to NETGEAR GS108PEv3 setup page 28 and disable IGMP snooping ...

Page 93: ...use Dante Controller to control Dante routing To distinguish between the two ADP DAO AU 0X2 units view the two LED lamps on the ADP DAO AU 0X2 Ethernet connector and press the Identify button on the Dante View tab of Dante Controller The two LED lamps of the selected device will start flashing Route the Main outputs of the two MAS A100 units to the ADP DAO AU 0X2 for Main and the Rec outputs of th...

Page 94: ...k that there are no issues with the audio input using the input level meter of the remote conference device 7 6 Installation Install the MAS A100 and other devices according to the design For details about installing refer to the MAS A100 Operating Instructions 7 7 Calibration Refer to Calibration preparation page 63 and check that the test signal is emitted from the speech reinforcement loudspeak...

Page 95: ...forcement system design page 34 7 8 Operation After calibration you can adjust the volume and sound quality using MASM 1 see 6 1 Monitor page 78 If you adjust the master volume of the amplifier or the input volume of the MAS A100 perform the calibration again ...

Page 96: ...tion environments Network security SONY WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND RESULTING FROM A FAILURE TO IMPLEMENT PROPER SECURITY MEASURES ON TRANSMISSION DEVICES UNAVOIDABLE DATA LEAKS RESULTING FROM TRANSMISSION SPECIFICATIONS OR SECURITY PROBLEMS OF ANY KIND Depending on the operating environment unauthorized third parties on the network may be able to access the unit When connecting the...

Page 97: ...97 Appendix A Troubleshooting Contact your local Sony dealer Troubleshooting MASM 1 trouble Dante trouble Audio trouble A page 104 D page 103 M page 98 Yes Yes Yes ...

Page 98: ... does not launch when gear wheel icon is pressed on Settings tab of MASM 1 Error response or Bad response displayed in Status on Settings tab of MASM 1 Yes R page 101 Other error Timeout or Busy displayed when updating MAS A100 Yes Install MASM 1 See 5 1 MASM 1 preparation page 47 Yes Install Google Chrome in the default folder Reduce the number of devices being updated Version was updated from an...

Page 99: ...he MAS A100 See 6 5 MASM 1 settings initialization page 82 Check use of upper lower case and check Caps Lock is off See 5 2 MAS A100 initial setup using MASM 1 page 49 Exit MASM 1 delete the Config file and restart MASM 1 All settings are initialized Register and reconfigure the MAS A100 See 6 5 MASM 1 settings initialization page 82 The password must be set upon first launch Enter the desired pas...

Page 100: ... enabled I page 101 P page 102 Yes Yes No No No Yes No No No No No The MAS A100 is in factory default state Initialize the MAS A100 See 5 2 MAS A100 initial setup using MASM 1 page 49 Connect the network cable Refer to the MAS A100 Operating Instructions Use a PoE hub Refer to the MAS A100 Operating Instructions Turn on the PoE hub Refer to the MAS A100 Operating Instructions Use a PoE compatible ...

Page 101: ...ommunication trouble Are MAS A100 units and PC connected on the same subnet Is proxy use disabled Is SSL communication with MAS A100 disabled No No No Connect the PC to the same subnet as the MAS A100 or enable communication via a router See 4 3 Network design page 23 Disable the use of a proxy and configure communication with the MAS A100 See 4 3 Network design page 23 The MASM 1 does not support...

Page 102: ...00 user name and password valid No No No No Connect to the same network as the MAS A100 without connecting via a router See 4 3 Network design page 23 Change the firewall settings or disable the firewall See Setup network communications protocols and ports page 25 Disable networks other than the network being used See Connecting multiple systems to the same network page 27 Specify a valid user nam...

Page 103: ...Dante Controller but N A is displayed for other items No No No No No No Connect to the same network as the MAS A100 without connecting via a router See 5 3 Dante Controller preparation page 57 Change the firewall and security software settings or disable them See 5 4 Routing of Dante audio page 59 Use only Dante compatible network switches See 4 3 Network design page 23 Enable Dante support on all...

Page 104: ...tput speech reinforcement audio quality is poor or feedback occurs Main output speech reinforcement calibration is strange Sound not emitted from Rec output audio capture only Rec output audio capture volume is too high low or audio quality is poor 1 page 105 2 page 106 3 page 107 4 page 108 5 page 109 6 page 110 7 page 111 Yes Yes Yes Yes Yes Yes Yes Contact your local Sony dealer ...

Page 105: ...ze and configure routing of MAS A100 and Dante devices See 5 4 Routing of Dante audio page 59 Multicast is not switched correctly Use a Dante compatible network switch configured correctly See 4 3 Network design page 23 If the MAS A100 LED lamp is flashing red initialize the MAS A100 If lit amber turn off Mute in MASM 1 If lit red cancel standby state in MASM 1 See 5 2 MAS A100 initial setup using...

Page 106: ...ol Dante routing See 5 4 Routing of Dante audio page 59 When the noise gate is set to Low Middle High no sound is output below a certain audio input threshold See Noise gate for Main page 72 Contact your local Sony dealer If the MAS A100 LED lamp is flashing red initialize the MAS A100 If lit amber turn off Mute in MASM 1 If lit red cancel standby state in MASM 1 See 5 2 MAS A100 initial setup usi...

Page 107: ...MAS A100 cannot be adjusted adjust the volume setting of the amplifier and perform calibration again See Installation environment for speech reinforcement page 19 Contact your local Sony dealer Gain limit lamps are not lit or only one is lit No The MAS A100 and loudspeaker are too close or the amplifier gain is too high Move the loudspeakers away from the MAS A100 or turn down the volume of the lo...

Page 108: ... again See Installation environment for speech reinforcement page 19 The sound quality deteriorated due to feedback reduction Move the loudspeakers away from the MAS A100 or turn down the volume of the loudspeakers near the MAS A100 and calibrate again See Installation environment for speech reinforcement page 19 The sound quality deteriorated due to feedback reduction Move the loudspeakers away f...

Page 109: ...S A100 again See 4 4 Audio design page 30 Check whether the Rec output is being speech reinforced See 4 4 Audio design page 30 Use a test sound and configure so that the sound can be heard See Calibration preparation page 63 Use a test sound and configure so that the sound can be heard with appropriate volume See Calibration preparation page 63 Install sound absorbing material so that reverberatio...

Page 110: ...iver device Noise gate of Rec output is set to Off No No Use Dante Controller to control Dante routing See 5 4 Routing of Dante audio page 59 When the noise gate is set to Low Middle High no sound is output below a certain audio input threshold See Noise gate for Rec page 75 Contact your local Sony dealer ...

Page 111: ... Main output is for speech reinforcement Use the Rec output for recording audio See 4 4 Audio design page 30 The calibration state when used for speech reinforcement may still be present Reset the MAS A100 to factory default state for use See 6 3 Factory reset page 81 Insert a mixer that has a volume adjustment between the Dante D A converter and the recording communication device to make adjustme...

Page 112: ...led a network port of the MAS A100 is opened and the unit is accessible from external sources via that port which is a potential security risk Make sure that the API is enabled only when connected to a secure network B 2 Communication specifications Internet protocol IPv4 Transport protocol TCP IP address IP address of the MAS A100 Port 42382 B 3 Format Commands to an MAS A100 and the response fro...

Page 113: ... Parameter Value Description SET MicActive on Set to Active state SET off Set to Standby state SET Ch1MicMute on Set muting on SET off Set muting off SET Ch1MicGain 60 to 12 Set the microphone gain value GET command The GET command is used to retrieve the status of the MAS A100 Value is not specified Type Parameter Value Description GET MicActive None Get the status Active or Standby GET Ch1MicMut...

Page 114: ... Failure RES_NG Same as specified in the command Error type SET success Command Response SET MicActive on RES_OK MicActive SET MicActive off RES_OK MicActive SET Ch1MicMute on RES_OK Ch1MicMute SET Ch1MicMute off RES_OK Ch1MicMute SET Ch1MicGain xxx RES_OK Ch1MicGain GET success Command Response Description GET MicActive RES_OK MicActive on Active state RES_OK MicActive off Standby state GET Ch1Mi...

Page 115: ...Supported The parameter of the command is not supported Check that the parameter of the command is correct InvalidValue The value of the command is invalid Check that the value of the command is correct BadCommandFormat The format of the command is not correct Check that the format of the command is correct Failure Other failure Restart the MAS A100 B 5 Crestron support MAS A100 units can be contr...

Page 116: ...xample For Symetrix Composer 8 0 MAS A100 remote control lua script This software is provided as is MASComm function MASComm new local obj sock TcpSocket New MASCommTimer Timer New ipaddr cur1 999 cur2 999 cur3 999 data return setmetatable obj __index MASComm end function MASComm ControlCheck cur new return new 0 0 and new 1 0 and cur new end function MASComm send data self data data self sock Con...

Page 117: ...Line sock Disconnect self data end elseif evt TcpSocket Events Closed then print socket closed by remote r elseif evt TcpSocket Events Error then print string format Error s r err elseif evt TcpSocket Events Timeout then print socket closed due to timeout r else print unknown socket event r end end self MASCommTimer EventHandler function if self data and not self sock IsConnected then if self Cont...

Page 118: ...k self cur3 Controls Inputs 3 Value then self cur3 Controls Inputs 3 Value if self cur3 0 5 then data SET MicActive on x0d self cur1 999 self cur2 999 else data SET MicActive off x0d end self send data end end end self MASCommTimer Start 0 25 end MASNo1 MASComm new MASNo1 ipaddr 192 168 2 17 MASNo1 start MASNo2 MASComm new MASNo2 ipaddr 192 168 2 18 MASNo2 start ...

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