Additional Information
43
-EN
EN
Dotted lines or stripes
/
Adjust the antenna.
/
Move the projection TV away from noise
sources such as cars, neon signs, and hair-
dryers.
Double images or ghosts
/
Use a highly directional outdoor antenna
or a cable (when the problem is caused by
reflections from nearby mountains or tall
buildings.)
Cannot operate menu
/
If the item you want to choose appears in
grey, you cannot select it. Press TV/VIDEO
correctly.
/
Check the CABLE setting in the SET UP
menu. (page
16
)
Cannot receive upper channels (UHF) when
using an antenna
/
Check if CABLE is OFF in the SET UP
menu. (page
16
)
/
Use AUTO PROGRAM to add receivable
channels that are not presently in the
memory. (page
17
)
Cannot receive any channels when using cable
TV
/
Check if CABLE is ON in the SET UP
menu. (page
16
)
/
Use AUTO PROGRAM to add receivable
channels that are not presently in the
memory. (pages
17
)
Remote commander does not operate
/
Battery could be weak. Replace the
battery. (page
13
)
/
Make sure the projection TV‘s power cord
is connected securely to wall outlet.
/
Press TV FUNCTION when operating your
projection TV.
/
Are fluorescent lights too close to the
projection TV? Move lights at least 3 – 4
feet away from the projection TV.
Additional Information
Troubleshooting
After trying the methods below, if the problem persists,
contact your nearest Sony dealer.
No picture (screen not lit), no sound
/
Make sure the power cord is connected
securely.
/
Check to see if the TV/VIDEO setting is
correct: when watching TV, set to TV, and
when watching video tapes, set to VIDEO.
(pages
19, 21
)
/
Before you use the projection TV, cable box
or DBS receiver, make sure to press the
corresponding FUNCTION button on the
remote commander. (pages
19, 41
)
/
Try another channel. It could be station
trouble.
Poor or no picture (screen lit), good sound
/
Adjust PICTURE in the VIDEO menu. (page
23
)
/
Adjust BRIGHT in the VIDEO menu. (page
23
)
/
Adjust the convergence. (page
16
)
/
Check antenna/cable connections. (page
6
)
Good picture, no sound
/
Press MUTING so that “MUTING”
disappears from the screen. (page
20
)
/
Check the MTS setting in the AUDIO menu.
(page
27
)
/
Make sure SPEAKER is set to ON in the
AUDIO menu. (page
27
)
No color
/
Adjust COLOR in the VIDEO menu. (page
23
)
/
Confirm that a black and white program is
not being broadcast.
Only snow and noise appear on the screen
/
Check the CABLE setting in the SET UP
menu. (page
16
)
/
Check the antenna/cable connections.
(page
6
)
/
Make sure the channel is broadcasting
programs.
(continued)
