34
Additional Information
Distorted picture when changing
programmes or selecting teletext.
• Turn off any equipment connected to the Scart connector on
the rear of the TV.
Wrong characters appear when viewing
teletext.
• Using the menu system, enter to the “Language/Country”
option in the “Set Up” menu and select the country in which
you operate the TV set (page 21). For Cyrillic languages, we
recommend to select Russia country in the case that your
own country does not appear in the list.
No unscrambling or unstable picture whilst
viewing a scrambled channels with a decorder
connected through the Scart connector
3/
.
• Using the menu system, select the “Features” menu. Then set
“AV3 Output” to “Auto” (page 20).
No sound/Noisy sound.
Good picture, no sound.
• Press the
2
+/– button on the remote control.
• Check that “TV Speakers” is set to “On” in the “Features”
menu (page 19).
• Check that headphones are not connected.
Audio noise.
• Make sure that the aerial is connected using the supplied
coaxial cable.
• Keep the aerial cable away from other connecting cords.
• Do not use 300-ohm twin lead cables as interference may
occur.
• Communication problems may occur if the infrared
communication equipment (e.g. infrared cordless
headphones) is used near the TV. Please use headphones
other than infrared cordless headphones, move the infrared
transceiver away from the TV until the noise is eliminated, or
move the transmitter and receiver of the infrared
communication equipment closer together.
The TV fan noise becomes bigger.
Cannot operate the menu.
• The ventilation holes can accumulate dust over a period of
time. the accumulated dust may make the cooling function of
the built-in fan less effective. To prevent this, we recommend
removing the dust periodically (once a month) using a
vacuum cleaner.
• If the item you want to select appears in a pale colour, you
cannot select it.
Strange sound.
The TV cabinet creaks.
• Changes in room temperature sometimes causes the TV
cabinet to expand or contract, which can make slight noises.
This does not indicate a malfunction.
The TV whirs.
• The TV’s fan setting is working. This does not indicate a
malfunction.
The TV ticks.
• An electrical circuit inside the TV is activated when the TV is
turned on. This does not indicate a malfunction.
The TV buzzes.
• There might be a surge sound when turning on the TV. This
does not indicate a malfunction.
Remote control does not function.
• Check that the Media Selector on the remote control is set
according to the device you are using (VCR, TV or DVD).
• If the remote control does not operate the VCR or DVD even
when the Media Selector has been set correctly, enter the
necessary code set as explained in “Remote Control
Configuration for VCR/DVD” on page 31.
• Replace the batteries.
The
/
(standby/sleep) indicator on
the TV flashes.
• Contact your nearest Sony service centre.
If you continue to experience problems, have your TV serviced by qualified personnel.
Never open the casing yourself.
Problem
Possible remedies
S
