Status
Released
Running diagnostic tests on your device
The Xperia™ Diagnostics application can test a specific function or run a full
diagnostic test to check if your Xperia™ device is working properly.
Xperia™ Diagnostics can:
•
Assess potential hardware or software issues on your Xperia™ device.
•
Analyse how well applications perform on your device.
•
Log the number of dropped calls during the previous 10 days.
•
Identify installed software and provide useful details about your device.
The Xperia™ Diagnostics application is pre-installed on most Android™ devices from Sony. If
the Diagnostics option is not available under
Settings
[settings_label_launcher]
>
About phone
[about_set-
tings<product="default">]
or from the
TOOLS
[tools]
menu in the Support application, you can download
a light version using the Play Store™ application.
GUID
GUID-9D6E6F57-B1C2-4910-87B6-62715245E426
Title
Running diagnostic tests on your device
Changes
Project X - updated the note according to the comment
Version
5
Author
AdamS
Status
Released
Restarting, resetting and repairing
You can force your device to restart or shut down if it stops responding or won't
restart normally. No settings or personal data get deleted.
You can also reset your device to its original factory settings. This action is
sometimes necessary if your device stops functioning properly, but note that if you
want to keep any important data, you should first back up this data to a memory card
or other non-internal memory. For more information, see
content on page 64.
If your device fails to turn on or you want to reset your device’s software, you can use
Xperia™ Companion to repair your device. For more information on using Xperia™
Xperia™ Companion on page 61.
If you are sharing a device with multiple users, you may need to log in as the owner, that is,
the primary user, to reset your device to its original factory settings.
GUID
GUID-DC1A8CCE-C51A-44BB-A9F7-5C0D0C3E15FA
Title
Restarting, resetting and repairing
Changes
Project X (title change)
Version
17
Author
DoraM
Status
Released
To restart your device
Your device may fail to restart if the battery level is low. Connect your device to a charger and
try restarting again.
1
Press and hold down the power key
ID: ICN-SONY-KEY-AND-POWER-K90
.
2
In the menu that opens, tap
Restart
[groupsim_dialog_button_restart]
. The device restarts
automatically.
GUID
GUID-A73AD1C5-76F2-487D-9D50-7B016DD3852A
Title
To restart your device
Changes
Project X - Added note from the concep topic
Version
13
Author
AdamS
199
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