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Backing up and restoring content
Generally, you should not save photos, videos and other personal content solely on
the internal memory of your device. If your device is damaged, lost or stolen, the data
stored on its internal memory may be impossible to recover. It is recommended to
use the Xperia™ Companion software to make backups which save your data safely
to an external device. This method is especially recommended if you are updating
your device software to a newer Android version.
The Xperia™ Backup & restore application is recommended for backing up data
before you do a factory data reset. With this application you can back up data to an
online account, an SD card or to an external USB storage device that you have
connected to your device using a USB host adapter.
With the Google Backup & restore application, you can back up data to a Google
server.
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Use the Xperia™ Companion software to back up data from your device to a PC or
an Apple
®
Mac
®
computer. You can back up the following types of data:
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Call logs
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Text messages
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Calendar
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Settings
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Media files such as music and videos
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Photos and images
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Unlock the screen of your device and connect it to the computer using a USB
Type-C™ cable.
Open the Xperia™ Companion software on your computer if it is not
automatically launched. After a few moments, the computer detects your
device. Make sure to select
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mode on your device.
Click on
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on the Xperia™ Companion main screen.
Follow the on-screen instructions to back up data from your device.
If you do not have Xperia™ Companion installed, you are requested to install it when you
connect your device to the computer.
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Unlock the screen of your device and connect it to the computer using a USB
Type-C™ cable.
Open the Xperia™ Companion software on your computer if it is not
automatically launched. After a few moments, the computer detects your
device. Make sure to select
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mode on your device.
Click on
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on the Xperia™ Companion main screen.
Select a backup file from the backup records, then click on
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and follow the
on-screen instructions to restore data to your device.
If you do not have Xperia™ Companion installed, you are requested to install it when you
connect your device to the computer.
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You can use the Xperia™ Backup & restore application to back up your data online or
locally. This can be done manually, or turn on the automatic backup function to save
data periodically.
The Xperia™ Backup & restore application is recommended for backing up data
before you do a factory data reset. With this application you can back up the
following types of data to an online account, an SD card or an external USB storage
device that you have connected to your device using a USB host adapter:
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