Emma User Guide
23
1.
Click
Tools
> Download Services
in the Main menu.
2.
In the Download Services window, use the top part of the window to search
for services. Use the service name field to search for services by name or sales
item. You can use wildcards to search (use * for zero or more characters and ?
for exactly one character). You can search for services that were created and/
or modified between specified dates. To do this click on the plus sign in front
of Search By Dates to expand it. To specify a date, click on the corresponding
icon next to the date field to open up a calendar, and then select a date. Click
Server Search
to start a search.
3.
All services matching the search are shown in the list. You can filter the list by
entering any number of characters in the field Filter list.
4.
Choose the service you want to download. You can choose up to fifty services
at the same time.
5.
Click
Download Selected
.
6.
In the Confirm download window, click
OK
.
7.
In the Downloading window you can follow the progress.
Aspects of large files
When a service is downloaded for the first time, Emma will also download all required
files, e.g. phone software files. For some phone models the required files may be very
large, up to several GB. In locations with limited bandwidth, download times can be
several hours. To mitigate problems that can result from long download times, the
Emma user is advised to consider the following alternatives:
1.
Download services in advance (see
Downloading Services
on page 22 ).
A download can be initiated to run off-hours, e.g. over night. The user would
then not need to wait for the files to download before the service in question is
applied.
2.
In an environment where Emma is used on several PCs, make sure the P2P
feature is enabled (see
Enabling peer-to-peer (P2P)
on page 8 ) on all PCs
on the local network. When using P2P, Emma running on PC (A) may provide
a large file to an Emma instance running on another PC (B) on the same local
network. Emma running on B would then not need to download the file from
the Internet. Note however that this works only if Emma running on A has
downloaded the file completely.
