Emma User Guide
20
Service
Description
Impact on user data
Quick Customize
Includes a full software
flash and will also
change customization
data. This service is
only available for scripts
with the same simlock
as the connected
phone. No activation is
needed afterwards.
All user data is erased.
Activation
Unlocks the phone
(Simlock). Online
service only. Note: USB
Activation dongle is
required to run this
service type.
Refurbish
Refreshes all
customization data
and sets the unit to
factory default. Pre-
loaded content is also
refreshed. Includes
a full software flash
but will not change
the customization.
Phone model and
the customization
will determine which
services are available.
All user data is erased,
including user data on
built-in "SD card" where
applicable.
Software Update
Content Erase
Refreshes all
customization data and
sets the unit to factory
default. Pre-loaded
content is not refreshed.
Includes a full software
flash but will not change
the customization.
Phone model and
the customization
will determine which
services are available.
All user data is erased,
including user data
on built-in "SD card"
memory where
applicable.
Software Update
Content Refresh
Refreshes all
customization data
and sets the unit to
factory default. Includes
a full software flash
but will not change
the customization.
Phone model and
the customization
will determine which
services are available.
All user data is erased,
except data on built-
in "SD card" memory
where applicable.
Software Update
Updates software.
The phone model and
the language, or the
customization decide
which services are
available.
On Symbian based
models, all user data
is erased. For all other
models no user data is
erased.