Digital Paper System
DPT-RP1/DPT-CP1
The computer does not recognize the
Digital Paper
It may take time for the Digital Paper to be recognized.
Please use the supplied USB cable. If you use a USB cable
other than the one supplied, the performance and safety are
not guaranteed.
Use the supplied USB cable to connect the computer directly
to the Digital Paper. If connecting to the computer through a
USB hub, functionality is not guaranteed.
The USB terminal that the cable is connected to may be
broken. Try connecting to a different USB terminal on the
computer.
If connected using the USB connection, disconnect the USB
cable, and then reconnect it. If connected using a wireless
connection, disconnect the connection, and then reconnect
it.
If connected using Wi-Fi, connect the computer and the
Digital Paper to the same network. To confirm the settings of
the Digital Paper, press the
(home) button, and then
tap [Settings] — [Wi-Fi Settings].
Try temporarily turning off the Wi-Fi function on the Digital
Paper or the computer, and then turning it back on. For the
Digital Paper, press the
(home) button, and tap
[Settings]. Then tap [Wi-Fi] to remove and subsequently re-
add the check mark.
Hold down the
(power) button for about three seconds to
turn off the power, and then turn it back on.
If the issue is not resolved through by the methods above,
temporarily disconnect the Digital Paper from the computer,
and use a thin item, such as a pin or paper clip, to press the
RESET (reset) button (b). Next, press the
(power) button
(a) to turn the Digital Paper back on, and use the supplied
USB cable to connect the computer to the Digital Paper. Be
aware that resetting the Digital Paper may erase the settings,
the annotations on documents, and the contents of notes.
4-597-942-14(1)
Copyright 2016 Sony Corporation
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