COM-1.US.2-668-393-12(2)
Additional Information…
Troubleshooting
196
196
What’s Up
Symptom
Cause or corrective action
ID cannot be added.
The contact you want to add is not registered with
your contact list of the communication application.
To add a communication application user, first sign
in to the communication application.
Skype
Symptom
Cause or corrective action
Your Contacts list
does not display
correctly.
The unit cannot use a Skype Name that has more
than 300 contacts on its contact list. Use a Skype
Name that has fewer than 300 contacts, or register a
new Skype Name.
When you sign in to Skype for the first time, if your
registered contacts are not displayed the first time
you sign in to Skype, sign out, and then sign in
again.
The Signing In screen
does not disappear.
It may take the unit some time to sign in to Skype
under some network conditions.
The unit does not sign
in to Skype
automatically. The
Sign In screen
appears, even though
you have selected the
“Remember
Password” and “Auto
Sign In” check boxes.
In some cases, the Sign In screen may appear if
required, even if you have turned on the auto sign in
feature.
Google Talk
Symptom
Cause or corrective action
Your Contacts list
does not display
correctly.
The unit cannot use a Gmail account that has more
than 300 contacts on its contacts list. Use a Gmail
account that has fewer than 300 contacts, or register
for a new Gmail account.
The Signing In screen
does not disappear.
It may take the unit some time to sign in to Google
Talk under some network conditions.
Continued
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