Help Guide | The remote control does not operate.
08-07_01.html[4/14/2022 9:35:18 AM]
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Reset the remote control
If the remote control does not operate correctly due to poor battery
contact or static electricity, the problem may be resolved by resetting the
remote control.
Remove the batteries from the remote control.
Press the power button on the remote control for three
seconds.
Install new batteries into the remote control.
If the problem persists, refer to the
If a full reset (restart) of the TV is
and
Frequently Asked Questions for Troubleshooting
pages.
Note
When you unplug the TV and plug it in again, the TV may not be
able to turn on for a while, even if you press the power button on
the remote control or the TV. This is because it takes time to
initialize the system. Wait for about 10 to 20 seconds, then try
again.
When you cannot search using your voice, activate the MIC/Google
Assistant button by pressing the HOME button and selecting
[Settings] — [Remotes & Accessories] — [Remote control] —
[Connect via Bluetooth].
Related topics
Using the remote control
Using the remote control microphone
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