Sony BRAVIA KD-55X75K, Reference Manual

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Help Guide | The TV cannot connect to the Internet/Network.
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Help Guide
1
>
Troubleshooting
>
Network (Internet)/apps
>
The TV cannot connect to the Internet/Network.
The TV cannot connect to the
Internet/Network.
If the wireless network does not connect or disconnects, try the following.
Press the (Quick Settings) button on the remote control and check
that the following setting is enabled.
[Settings] — [Network & Internet] — [Wi-Fi]
Check the installation location of the TV and wireless router. Signal
condition may be affected by the following:
Other wireless devices, microwaves, fluorescent lights, etc., are
placed nearby.
There are floors or walls between the wireless router and TV.
Turn the wireless router off and then on again.
If the network name (SSID) of the wireless router to which you want to
connect is not displayed, select [Add new network] under [Other
options] to enter a network name (SSID).
If the problem is not resolved even after the procedures above or if you
cannot connect even with a wired network, check the status of the
network connection.
Checking the status of the network
connection
Press the (Quick Settings) button on the remote control,
then select [Settings] — [Network & Internet] — [Network
status] — [Check Connection].
Check your network connections and/or server’s instruction
manual for connection information, or contact the person who set
Getting Started
Watching TV
Using the TV with Other Devices
Connecting to a Network
Configuring the TV
Troubleshooting
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