Xperia XZs_11_For Assistance.docx
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Customer Service
For SoftBank handset or service information, call General Information. For repairs, call
Customer Assistance.
Smartphone Technical Support Center
SoftBank Customer Support
General Information
From a SoftBank handset, dial toll free at 157
From a landline/IP phone, dial toll free at 0800-919-0157
Customer Assistance (Repairs/Lost Handsets)
From a SoftBank handset, dial toll free at 113
From a landline/IP phone, dial toll free at 0800-919-0113
If you cannot reach a toll free number, use the number (charges apply) below for your
service area:
Hokkaido Area, Tohoku Area, Hokuriku Area, Kanto, Koshinetsu Area: 022-380-4380
Kansai Area: 06-7669-0180
Chugoku Area, Shikoku Area, Kyushu, Okinawa Area: 092-687-0010
Smartphone Technical Support Center
From a SoftBank handset, dial toll free at 151
From a landline/IP phone, dial toll free at 0800-1700-151
SoftBank Global Call Center
From outside Japan, dial +81-92-687-0025 (toll free from SoftBank handsets)
If handset is lost/stolen, call this number immediately (international charges apply)
Summary of Contents for 55365J
Page 6: ...Xperia XZs_01_Getting Started docx 4 ...
Page 21: ...Xperia XZs_01_Getting Started docx 19 Storage memory Advanced Storage SD Card Settings Format ...
Page 22: ...Xperia XZs_01_Getting Started docx 20 ERASE FORMAT All data on SD Card is erased ...
Page 26: ...Xperia XZs_01_Getting Started docx 24 Long Press Power off Handset powers off ...
Page 29: ...Xperia XZs_01_Getting Started docx 27 ...
Page 36: ...Xperia XZs_02_Basic Operations docx 7 Status ...
Page 37: ...Xperia XZs_02_Basic Operations docx 8 SIM status Check phone number ...
Page 42: ...Xperia XZs_02_Basic Operations docx 13 Tap to back to alphabet mode ...
Page 44: ...Xperia XZs_02_Basic Operations docx 15 Account sync Add account Google ...
Page 49: ...Xperia XZs_02_Basic Operations docx 20 A Google account is created NEXT ...
Page 50: ...Xperia XZs_02_Basic Operations docx 21 Set Google service NEXT No thanks CONTINUE ...
Page 52: ...Xperia XZs_02_Basic Operations docx 23 Enter password NEXT ...
Page 67: ...Xperia XZs_02_Basic Operations docx 38 About phone ...
Page 83: ...Xperia XZs_04_Phone docx 6 Call begins To end the call Call ends ...
Page 86: ...Xperia XZs_04_Phone docx 9 In Home Screen Settings Call Call settings open ...
Page 91: ...Xperia XZs_04_Phone docx 14 Activate Voicemail All calls Unanswered calls ...
Page 93: ...Xperia XZs_04_Phone docx 16 Call Call settings open ...
Page 94: ...Xperia XZs_04_Phone docx 17 Additional settings Call waiting ...
Page 97: ...Xperia XZs_04_Phone docx 20 Call Call settings open ...
Page 98: ...Xperia XZs_04_Phone docx 21 Additional settings Caller ID Hide number Show number ...
Page 100: ...Xperia XZs_04_Phone docx 23 Call settings open Call Barring ...
Page 115: ...Xperia XZs_05_Messaging Internet docx 11 Add account ...
Page 136: ...Xperia XZs_08_Connectivity docx 2 Wi Fi Wi Fi settings open ...
Page 140: ...Xperia XZs_08_Connectivity docx 6 Bluetooth Bluetooth settings open ...
Page 145: ...Xperia XZs_09_Global Services docx 2 Call window opens Touch Hold ...
Page 149: ...Xperia XZs_09_Global Services docx 6 Call option selection opens Call to local ...
Page 154: ...Xperia XZs_10_Handset Settings docx 4 Wi Fi settings open Wi Fi is enabled ...
Page 157: ...Xperia XZs_10_Handset Settings docx 7 More More settings open Set items Setting is complete ...
Page 160: ...Xperia XZs_10_Handset Settings docx 10 Set items Setting is complete ...
Page 162: ...Xperia XZs_10_Handset Settings docx 12 Apps confirmation opens Tap items Check applications ...