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Trouble Shooting Guide, Mechanical

 

 

4/00021-1/FEA 209 544/89 A 
Company Internal 

 Sony Ericsson Mobile Communications AB 

2(26) 

 

1 Explanations 

1.1 

Service functions in the software  

The service menu will be accessed with the following key combination. Use the joystick. 

*

⇐⇐

*

They are as follows: 

Service info 

Service tests 

Text labels 

The phones software has a built in service functionality that allows you to test some of the 
phones functions. 

(See point 2 above) 

It looks like this: 

Main display 

Camera 

LED/illumination 

Flash LED 

Keyboard 

Vibrator 

Earphone 

Speaker 

Microphone 

Real time clock 

FM radio (You need a headset to test) 

Total call time 

 

1.2 

Misuse and other no warranty issues 

Misuse is not covered by warranty. This chapter will explain what’s not covered by warranty.  
Phones that have been exposed to misuse will not be covered by warranty.  

This means: if it is possible to repair the phone, the customer will have to pay for the repair. 
SEMC will not allow any of these phones to be claimed into WCMS. Some local perspectives 
may interfere with this. Please reference to local directives.  

 

1.2.1 Action 

Make a general visual inspection for misuse. 

Below are some 

examples

 of what is not covered by warranty. 

Summary of Contents for S700c

Page 1: ...or label 4 1 2 3 Action 5 2 Appearance Problem 6 3 Alert Problem 9 3 1 Vibrator 9 3 2 Speaker 9 4 Audio Problem 11 4 1 Receiver 11 4 2 Microphone 11 5 Charging Capacity 13 5 1 Charging 13 5 2 Capacity...

Page 2: ...mination Flash LED Keyboard Vibrator Earphone Speaker Microphone Real time clock FM radio You need a headset to test Total call time 1 2 Misuse and other no warranty issues Misuse is not covered by wa...

Page 3: ...broken due to misuse LCD cracked due to drop Clear scratches Mark after drop Plugs are not covered by warranty Corrosion components on the PCB Corrosion components on the PCB SIM reader damaged by li...

Page 4: ...sassemble the phone Fig 1 2 1 On the pictures below you will see the different between a sticker that has been in contact with liquid Fig 1 2 3 and with one that hasn t Fig 1 2 2 This sticker is ok Th...

Page 5: ...Company Internal Sony Ericsson Mobile Communications AB 5 26 1 2 3 Action Make a general visual inspection for corrosion or oxidation from liquid damage No further action should be taken for a liquid...

Page 6: ...ecessary Check the Panel Camera Fig 2 5 and the Cover Camera left and right Fig 2 5 for damage scratches and if the parts fit correct Replace the faulty component s if necessary Check the button key F...

Page 7: ...Trouble Shooting Guide Mechanical 4 00021 1 FEA 209 544 89 A Company Internal Sony Ericsson Mobile Communications AB 7 26 Fig 2 3 Fig 2 4 Fig 2 5 Fig 2 6 Fig 2 7 Fig 2 8...

Page 8: ...Trouble Shooting Guide Mechanical 4 00021 1 FEA 209 544 89 A Company Internal Sony Ericsson Mobile Communications AB 8 26 Fig 2 9 Fig 2 10 Fig 2 11...

Page 9: ...F Fig 3 3 is mechanical damaged Replace it if necessary If the fault still occurs try to update the phone to the latest available software version If this doesn t solve the problem handle the unit acc...

Page 10: ...Trouble Shooting Guide Mechanical 4 00021 1 FEA 209 544 89 A Company Internal Sony Ericsson Mobile Communications AB 10 26 Fig 3 4 Fig 3 5...

Page 11: ...dirty or oxidized Replace it if necessary If the fault still occurs try to update the phone to the latest available software version If this doesn t solve the problem handle the unit according to the...

Page 12: ...Trouble Shooting Guide Mechanical 4 00021 1 FEA 209 544 89 A Company Internal Sony Ericsson Mobile Communications AB 12 26 Fig 4 3 Fig 4 4...

Page 13: ...to the latest available software version If this doesn t solve the problem handle the unit according to the local directives 5 2 Capacity The standby time will be reduced if the light is turned on all...

Page 14: ...n LCD top side base and centre Fig 7 1 or the button key Fig 7 2 is mechanical damaged or dirty Replace the faulty necessary Check if the key flex sheet Fig 7 3 or the LCD flex sheet Fig 7 4 is mechan...

Page 15: ...7 9 is working properly and if the mechanical response feels normal Replace the faulty component if necessary Check if the key flex sheet Fig 7 10 is mechanical damaged dirty or oxidized Replace it i...

Page 16: ...Replace the hinge Fig 7 13 the panel LCD rear Fig 7 14 or the panel LCD front Fig 7 15 if necessary Check if the electrical response when opening the flip works Replace the magnet Fig 7 16 if necessar...

Page 17: ...Trouble Shooting Guide Mechanical 4 00021 1 FEA 209 544 89 A Company Internal Sony Ericsson Mobile Communications AB 17 26 Fig 7 15 Fig 7 16 Fig 7 17...

Page 18: ...tting correct into the FPC connector Fig 8 2 and check if the FPC connector is closed Check if the harness Fig 8 3 is mechanical damaged dirty or oxidized Replace it if necessary If the fault still oc...

Page 19: ...connector Fig 8 4 and check if the FPC connector is closed 8 2 2 Navigation keys Check if the entire 4 key LED s Fig 8 6 is lighting in the same strength Replace the FPC hinge if necessary Check if t...

Page 20: ...card in the phone and turn it on Check if the phone gets service and if the signal strength indicator shows a correct value at the display Compare the value with a working phone Check if the antenna f...

Page 21: ...e phone to the latest available software version If this doesn t solve the problem handle the unit according to the local directives 10 2 On Off key Insert a fully charged battery and turn the phone o...

Page 22: ...Trouble Shooting Guide Mechanical 4 00021 1 FEA 209 544 89 A Company Internal Sony Ericsson Mobile Communications AB 22 26 Fig 10 3 Fig 10 4...

Page 23: ...in the LCD Check if the camera flex film is fitting correct into the FPC connector Fig 11 2 and check if the connector is closed Check if there are black spots and if the picture is in focus Replace...

Page 24: ...Trouble Shooting Guide Mechanical 4 00021 1 FEA 209 544 89 A Company Internal Sony Ericsson Mobile Communications AB 24 26 Fig 11 3 Fig 11 4...

Page 25: ...in the software Choose Service info SW information The Software revision and date will be shown in the display If a flash upgrade is interrupted for some reason EMMA II will prompt Error in sequence A...

Page 26: ...Trouble Shooting Guide Mechanical 4 00021 1 FEA 209 544 89 A Company Internal Sony Ericsson Mobile Communications AB 26 26 13 Revision History Rev Date Changes Comments A 2004 09 24 Initial Release...

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