Trouble Shooting Guide, Mechanical
4/00021-1/FEA 209 544/89 A
Company Internal
Sony Ericsson Mobile Communications AB
13(26)
5 Charging/Capacity
•
Make a general visual inspection for misuse, corrosion or oxidation from liquid damage
according to point 1.2
5.1 Charging
•
Insert a working battery and connect a working charger to the phone. If the battery voltage
is too low the phone will charge the battery without turning on the phone (this will usually
take less than 10 minutes) and when the battery voltage is high enough the phone will be
able to turn on and show charging in the LCD.
•
Check if the system connector (Fig 6.1) is mechanical damaged, dirty or oxidized. Replace
it if necessary.
If the fault still occurs, try to update the phone to the latest available software version. If this
doesn’t solve the problem, handle the unit according to the local directives.
5.2 Capacity
•
The standby time will be reduced if, the light is turned on all the time, the bluetooth is
turned on, or if the infrared is turned on.
6 Data Communication Problem
•
Make a general visual inspection for misuse, corrosion or oxidation from liquid damage
according to point 1.2
•
If there is a problem with the communication through the system connector, e.g. if it is not
possible to synchronizing with MS Outlook, check if the system connector (Fig. 6.1) is
mechanical damaged, dirty or oxidized. Replace it if necessary.
•
Check if there is a problem with bluetooth communication. Replace the BT Antenna (Fig.
6.2) if necessary.
If the fault still occurs, try to update the phone to the latest available software version. If this
doesn’t solve the problem, handle the unit according to the local directives.
Fig. 6.1
Fig. 6.2
