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Cannot play back a
disc.
Make sure that the product supports the disc.
Make sure that the Blu-ray Disc player supports the region code
of the DVD or BD.
For DVD+RW/+R or DVD-RW/-R, make sure that the disc is
finalized.
Clean the disc.
Cannot play back JPEG
files from a disc.
Make sure that the disc was recorded in the UDF, ISO9660 or
JOLIET format.
Cannot play back
Windows Media
TM
Audio files from a disc.
Make sure that the sample rate of the Windows Media TM Audio
files is 44.1kHz or 48kHz.
Cannot find a JPEG file.
Make sure that the selected group (folder) does not contain
more than 9,999
files for DVD, and 999 files for CD.
Make sure that the file extension is .wma or .WMA, .jpg, .JPG, .
jpeg or .JPEG.
Cannot find Windows
Media
TM
Audio file.
Make sure that the selected folder does not contain more than
9,999 files for DVD, and 999 files for CD.
Cannot SW upgrade
When you upgrade the system used USB Flash device, you
should make a new folder named upg/UPG, and copy the
upgrade file into this folder.
Cannot USB Flash
Device
Use USB Flash Device corresponding to the Mass Storage
Class Driver.
Troubleshooting
Troubleshooting
