SRU Problems
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P/N: 1006148-01
T
roubles
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SRU Problems
The following is the most commonly encountered SRU problem.
SRU cannot connect to the receiver
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The receiver is turned off.
– Ensure the receiver has power and is turned on.
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If using a cable, the cable’s connectors are improperly attached.
– Check that the cable connector is attached to the correct serial port.
– Unplug the cable, then securely and properly reconnect it to the receiver.
•
If using a cable, the cable is damaged.
– Use an undamaged cable.
– Contact a dealer to purchase a new cable.
•
If using Bluetooth wireless technology, the incorrect port is selected.
– Use a computer or receiver that has Bluetooth wireless technology enabled/installed.
– Make sure the computer and receiver use the correct ports for communication. For the Sokkia Atlas
receiver, this is Bluetooth serial port A (btsp\a).
Cleaning and Storing the Receiver
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Use a clean cloth moistened with neutral detergent or water.
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Never use an abrasive cleaner, ether, thinner benzene, or other solvents.
•
Always make sure the receiver is completely dry before storing it. Dry any moisture with a soft, clean cloth.
Getting Customer Support
If the troubleshooting hints and tips in this operator’s manual fail to remedy the problem, contact Sokkia
Customer Support. For contact information, see “Getting Technical Support” on page 3.