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SOFAR 3.3~12KTLX-G3

User manual

Copyright © Shenzhen SOFARSOLAR Co., Ltd.

- 1 -

1.Basic Safety

Information

Outline of this Chapter

Please read the instruction carefully. Faulty operation may cause serious injury
or death.

Safety Instruction

Introduce the safety instruction during installation and operation of SOFAR
3.3~12KTLX-G3.

Symbols Instruction

This section gives an explanation of all the symbols shown on the inverter and
on the type label.

1.1. Requirement for Installation and Maintenance

Installation of SOFAR 3.3~12KTLX-G3 on-grid inverter must conform with
laws, regulations, codes and standards applicable in the jurisdiction.
Before installing and adjusting the produce, please read all of instructions,
cautions and warnings in this manual.
Before connecting the product to the electrical utility grid, contact the local
utility company for allowance. Also, this connection must be made only by
qualified electrician.
If the failure persists, please contact the nearest authorized maintenance centre.
If you don't know which service centre is closest to you, please contact your
local distributor. Don't attempt to repair the product by yourself, this may lead
serious injury or damage.

If you have any question or problem when you read the

following

information,

please

contact

Shenzhen

SOFARSOLAR CO., Ltd.

Note

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Summary of Contents for 3.3~12KTLX-G3

Page 1: ...Shenzhen SOFARSOLAR Co Ltd Solar Grid tied Inverter Product Model SOFAR 3 3 12KTLX G3 User manual ...

Page 2: ... Position 19 3 5 Moving of inverter 20 3 6 Installation 21 4 Electrical Connection 23 4 1 Electrical Connection 24 4 2 Grounding Connection PE 25 4 3 AC Output Wiring 26 4 4 Connect PV side of inverter DC Input 29 4 5 Communication Connection 32 5 Commissioning of inverter 42 5 1 Cable Connection Inspection 42 5 2 Start Inverter 42 5 3 Shutdown inverter 43 5 4 Setting power quality response modes ...

Page 3: ...l clearances for multiple inverters 20 Figure 3 5 Remove inverter from package 1 21 Figure 3 6 Remove inverter from package 2 21 Figure 3 7 Installation instruction 1 22 Figure 3 8 Installation instruction 2 22 Figure 4 1 Flowchart for connecting cables to the inverter 24 Figure 4 2 Grounding connection instruction 1 25 Figure 4 3 Grounding connection instruction 2 25 Figure 4 4 Inverter external ...

Page 4: ... wireless router 38 Figure 4 23 Connecting multiple wifi loggers to wireless router 38 Figure 4 24 Electrical connections Meter CT 41 Figure 6 1 Remove communication broad cover 56 Table 3 1 Package contents 17 Table 3 2 Installation tools 18 Table 4 1 The decisive voltage class DVC of terminals 24 Table 4 2 AC breaker and RCD specifications 27 Table 4 3 Recommend COM cable size 33 Table 4 4 Com p...

Page 5: ...yright of this manual belongs to Shenzhen SOFARSOLAR Co Ltd Any corporation or individual should not plagiarise partially copy or fully copy it including software etc and no reproduction or distribution of it in any form or by any means All right reserved SOFARSOLAR reserves the right of final interpretation This manual is subject to change according to user s or customer s feedback Please check o...

Page 6: ...tricians The tasks described in this manual only can be performed by qualified electricians Symbols Used The following types of safety instruction and general information appear in this document as described below Danger indicates a hazardous situation which if not avoided will result in death or serious injury Danger Warning indicates a hazardous situation which if not avoided could result in dea...

Page 7: ...form with laws regulations codes and standards applicable in the jurisdiction Before installing and adjusting the produce please read all of instructions cautions and warnings in this manual Before connecting the product to the electrical utility grid contact the local utility company for allowance Also this connection must be made only by qualified electrician If the failure persists please conta...

Page 8: ... SOFAR 3 3 12KTLX G3 has a labels and warning symbols attach the side of product which contains important information and technical data these labels must not be removed from the device Installation location requirement Please install inverter on surfaces with enough load bearing capacity such as walls PV racks etc Ensure adequate clearance around and in particularly above the unit is left for pas...

Page 9: ...Warming Must get permission by local utility company before connecting to grid and the connection must be done by certified electricians Attention Operation Touching the utility grid or the terminal conductors can lead to lethal electric shock or fire Do not touch non insulated cable ends DC conductors and any live components of the inverter Attention to any electrical relevant instruction and doc...

Page 10: ... noise External noise immunity immunity to electromagnetic noise of external system Noise emission level influence of electromagnetic emission upon environment Electromagnetic radiation from inverter may be harmful to health Please do not continue Stay away from the inverter in no less than 20cm when inverter is operational Danger 1 2 Symbols and signs High voltage of inverter may be harmful to he...

Page 11: ...pletely discharged Caution of high voltage and electric shock The products operates at high voltages Prior to performing any work on the product disconnect the product from voltage sources All work on the product must be carried out by qualified persons only Caution of hot surface The product can get hot during operation Avoid contact during operation Prior to performing any work on the product al...

Page 12: ...td 6 Positive pole and negative pole Positive pole and negative pole of the input voltage DC Temperature Indicated the temperature allowance range RCM logo RCM Regulatory Compliance Mark The product complies with the requirements of the applicable Australian standards ...

Page 13: ...OFAR 3 3 12KTLX G3 is a transformer less on grid PV inverter that converters the direct current of the PV panels to the grid compliant three phase current and feeds into the utility grid Figure 2 1 PV Grid Tied System SOFAR 3 3 12KTLX G3 may only be operated with PV arrays photovoltaic module and cabling for on grid condition Do not use this product for any other or additional purposes Any damage ...

Page 14: ...TN C TN C S TT IT grid Figure 2 2 Overview of grid configurations Product Dimensions The choice of optional parts of inverter should be made by a qualified technician who knows the installation conditions clearly Dimensions Description SOFAR 3 3KTLX G3 SOFAR 4 4KTLX G3 SOFAR 5KTLX G3 A SOFAR 5 5KTLX G3 SOFAR 6 6KTLX G3 SOFAR 8 8KTLX G3 SOFAR 8 8KTLX G3 A SOFAR10KTLX G3 A SOFAR 11KTLX G3 SOFAR 11KT...

Page 15: ...K Figure 2 4 Bottom view Note 3 3KTLX G3 4 4KTLX G3 5KTLX G3 A 5 5KTLX G3 6 6KTLX G3 8 8KTLX G3 11KTLX G3 supports 2 channel PV string input 8 8KTLX G3 A 10KTLX G3 A 11KTLX G3 A 12KTLX G3 supports 3 channel PV string input 354 0 90 2 40 0 3 12 0 272 0 50 0 135 12 0 2 8 0 10 0 11 0 16 0 16 0 6 10 0 Figure 2 5 Mounting bracket dimensions ...

Page 16: ...LX G3 1 DC Switch 2 DC negative connecters 3 DC positive connecters 4 USB Port for WIFI or Ethernet communication 5 Breather valve 6 COM Port for RS485 communication 7 AC output Label on the equipment Figure 2 7 Product label Note label must NOT be hidden with objects and extraneous parts rags boxes equipment etc they must be cleaned regularly and kept visible at all times ...

Page 17: ...ponents Function Module A Energy management unit Remote control to start down inverter through an external control B Feeding reactive power into the grid The inverter is able to produce reactive power thus to feed it into the grid through the setting of the phase shift factor Feed in management can be controlled directly by APP or through a RS485 interface C Limited the active power fed into grid ...

Page 18: ...3 12KTLX G3 User manual Copyright Shenzhen SOFARSOLAR Co Ltd 12 2 3 Electrical block diagram Figure 2 8 Electrical block diagram 2 4 Efficiency and derating curve Figure 2 9 Typical efficiency curve of the 12KW ...

Page 19: ...SOFAR 3 3 12KTLX G3 User manual Copyright Shenzhen SOFARSOLAR Co Ltd 13 Figure 2 10 Rated Power ratio vs Grid Voltage ...

Page 20: ...e do not mount the product at a easy to reach location Caution Consider the weight of this product when doing transport and moving Choose an appropriate mounting position and surface At least two persons for installation Attention 3 1 Installation Process 3 2 Checking Before Installation Checking Outer Packing Materials Before unpacking please check the condition of the outer package materials if ...

Page 21: ... Quantity 1 SOFAR 3 3 12KTLX G3 1 PCS 2 Rear Panel 1 PCS 3 M6 80 Hexagon screws 3 PCS 4 PV input connector 8 8KTLX G3 A 3 PCS 10KTLX G3 A 3 PCS 11KTLX G3 A 3 PCS 12KTLX G3 3 PCS 3 3KTLX G3 2 PCS 4 4KTLX G3 2 PCS 5KTLX G3 A 2 PCS 5 5KTLX G3 2 PCS 6 6KTLX G3 2 PCS 8 8KTLX G3 2 PCS 11KTLX G3 2 PCS 5 PV input connector 8 8KTLX G3 A 3 PCS 10KTLX G3 A 3 PCS 11KTLX G3 A 3 PCS 12KTLX G3 3 PCS 3 3KTLX G3 2...

Page 22: ... G3 2 PCS 6 6KTLX G3 2 PCS 8 8KTLX G3 2 PCS 11KTLX G3 2 PCS 7 PV metal pin 8 8KTLX G3 A 3 PCS 10KTLX G3 A 3 PCS 11KTLX G3 A 3 PCS 12KTLX G3 3 PCS 3 3KTLX G3 2 PCS 4 4KTLX G3 2 PCS 5KTLX G3 A 2 PCS 5 5KTLX G3 2 PCS 6 6KTLX G3 2 PCS 8 8KTLX G3 2 PCS 11KTLX G3 2 PCS 8 M6 12 Hexagon screws 3 PCS 9 AC waterproof cover 1 PCS 10 M4 12 cross screw For locking the waterproof cover 4 PCS 11 Manual 1PCS 12 W...

Page 23: ... PCS Optional Table 3 1 Package contents 3 3 Tools Prepare tools required for installation and electrical connection as following table No Tool Description Function 1 Hammer Drill Recommend drill 80mm Used to drill holes on the wall 2 Screwdriver Use to tighten and loosen screws when installing AC power cable Use to remove AC connectors from the product 3 Removal Tool Remove PV Connector ...

Page 24: ...o crimp cable on grid side load side and CT extensive cable 7 Multimeter Check grounding cable PV positive and negative pole 8 Marker Mark signs 9 Measuring Tape Measure distance 10 Level Ensure the rear panel is properly installed 11 ESD gloves Installer wear when installing product 12 Safety goggles Installer wear when installing product 13 Mask Installer wear when installing product Table 3 2 I...

Page 25: ...ll mounted When selecting an appropriate location for the inverter observe the following Installed vertically to within 15 skew with the AC plug facing downwards Away from direct sunlight throughout the whole year Away from areas where debris can collect on top of the unit and block its ability to cool Figure 3 2 Installation position selection ...

Page 26: ...le inverter Figure 3 4 Wall clearances for multiple inverters 3 5 Transporting the inverter Unload the inverter from package horizontally move to the install position When opening the package carefully lift the inverter with hands from the back of heat sink part At least two operators to lift the inverter up ...

Page 27: ...orts are not designed to support the weight of the inverter When placing the inverter on the floor put it above foam or paper to avoid the damage of the casing of the inverter Attention 3 6 Installation Step 1 Place the rear panel on the mounting wall determine the mounting height of the bracket and mark the mounting poles accordingly Drilling holes by using Hammer Drill keep the hammer drill perp...

Page 28: ...lt in Step 3 Fix the rear panels on the wall by tightening the M6 80 Hexagon screws Figure 3 7 Installation instruction 1 Step 4 Lift the inverter and hang it on the rear panel and fixing both sides of inverter with the supplied M6 screw Figure 3 8 Installation instruction 2 ...

Page 29: ...tor to be discharged Installation and maintenance should be done by certified electrical engineer Attention Before the electrical connection use opaque material to cover the PV modules or disconnect PV string DC switch PV arrays will produce dangerous voltage if it is exposure under sun Danger For this product the open circuit voltage of PV strings should not greater 1100V Note The connected panel...

Page 30: ...the voltage of a circuit which occurs continuously between any two live part in the worst case rated operating condition when used as intended Interface DVC PV input interface DVCC AC output interface DVCC USB interface DVCA COM interface DVCA WiFi GPRS Ethernet interface DVCA Table 4 1 The decisive voltage class DVC of terminals DC switch parameters Max insulation voltage 1500V Rated impulse with...

Page 31: ...ote We recommend the earthing cable to be 2 5mm or greater and to be coloured yellow green Procedure Step 1 Remove the insulation layer with an appropriate length using a wire stripper shown as figure 4 2 Figure 4 2 Grounding connection instruction 1 Note the length of L2 should 2 3mm higher than L1 Step 2 Insert the exposed core wires into the OT terminal and crimp them by using a crimping tool a...

Page 32: ...r cable The AC connection must meet the requirement of local grid operator Ban multiple Inverters use one circuit breaker Ban connect loads between inverter and circuit breaker Caution Must use five core outdoor cable the recommend AC cable and Residual Current Device RCD as below table Model Cross section area of Cu cable mm2 Muti core outdoor cable mm AC Circuit Breaker specification SOFAR 3 3KT...

Page 33: ...A SOFAR 11KTLX G3 A 5 7 recommend 6 18 25 32A 230V 3P current leakage protection 0 1A SOFAR 11KTLX G3 5 7 recommend 6 18 25 32A 230V 3P current leakage protection 0 1A SOFAR 12KTLX G3 5 7 recommend 6 18 25 32A 230V 3P current leakage protection 0 1A Table 4 2 AC breaker and RCD specifications Figure 4 5 Incorrect connection between load and inverter The resistance at connection point must less tha...

Page 34: ...t waterproof cover which can meet the IP65 level requirements for installation Figure 4 7 A 3 phase cable Wiring Procedure as following Step 1 Select the appropriate cable diameter according to table 4 1 process the cable according to the following picture size requirements and then pass through PG waterproof joint R type terminal Insulating sleeve Figure 4 6 AC side CSA vs power loss ...

Page 35: ... 4 9 AC cable connection instruction diagram 2 4 4 Connect PV side of inverter DC Input DC Switch is a model of the following specifications or equivalent subject to CEC certification number Inverter model Model of DC switch SOFAR 3 3KTLX G3 SOFAR 4 4KTLX G3 SOFAR 5KTLX G3 A SOFAR 5 5KTLX G3 SOFAR 6 6KTLX G3 SOFAR 8 8KTLX G3 SOFAR 11KTLX G3 XBHP 3319 ADA 6 TUV AZ 69025024 meets AS60947 3 2018 The ...

Page 36: ...the accessories bag connect the cable according below diagram 1 Positive cable 2 negative cable Figure 4 10 DC cable connection 1 Step 2 Crimp the PV metal contact pin to the striped cable using a proper crimping pliers Figure 4 11DC cable connection 2 Step 3 Insert wire into the connector cap nut and assemble into the back of male or female plug When you heard a click the pin tact assembly is sea...

Page 37: ...und indicated connection succeed Figure 4 13 DC cable connection 4 Figure 4 14 Use a multimeter to check the positive and negative electrodes Note Please use a multimeter to make sure the PV array positive pole and negative pole If need to remove the PV connector from inverter side please use the Removal Tool as below diagram move the connector gently Before moving the positive and negative connec...

Page 38: ... wiring diagram please separate the communication wiring and power wiring in case the signal be affected Note 3 3 12KTLX G3 inverter has one USB Port and one COM Port as shown in the following figure 1 2 1 USB Port 2 COM Port Figure 4 16 Communications port 4 5 1 USB Port Port Description USB port USB flash disk access Use for updating the software ...

Page 39: ...standards 2 or 3core 4 8 0 25 1 Table 4 3 Recommend COM cable size Port Description PIN Define Function Note 1 RS485A RS485 signal Wire connection monitoring or multiple inverter monitoring 2 RS485A RS485 signal 3 RS485B RS485 signal 4 RS485B RS485 signal 5 Electric meter RS485A Electric meter RS485 signal Wire connection Electric meter 6 Electric meter RS485B Electric meter RS485 signal 7 GND S C...

Page 40: ... DRMs The inverter will detect and initiate a response to all supported demand response commands within 2 s The inverter will continue to respond while the mode remains asserted Pin NO Function 9 DRM1 5 10 DRM2 6 11 DRM3 7 12 DRM4 8 7 GND 8 DRM0 Table 4 5 Function description of the DRMs terminal NOTE Supported DRM command DRM0 DRM5 DRM6 DRM7 DRM8 b Logic interface for VDE AR N 4105 2018 11 is in ...

Page 41: ...RRCR 9 L1 Relay contact 1 input K1 Relay 1 output 10 L2 Relay contact 2 input K2 Relay 2 output 11 L3 Relay contact 3 input K3 Relay 3 output 12 L4 Relay contact 4 input K4 Relay 4 output 7 G GND Relays common node Table 4 6 Function description of the terminal Relay status close is 1 open is 0 L1 L2 L3 L4 Active Power Cos φ 1 0 0 0 0 1 0 1 0 0 30 1 0 0 1 0 60 1 0 0 0 1 100 1 Table 4 7 4 port RRCR...

Page 42: ... open is 0 L1 Active Power Power drop rate Cos φ 1 0 5 seconds 1 0 100 1 Table 4 9 1 port RRCR power level Step4 Insert the terminal as per the printed label and then tighten the screws to fix the waterproof cover rotate the cable gland clockwise to fasten it securely This topic describes the functions of the RS485 and WIFI RS485 By RS485 interface transfer the inverter power output information al...

Page 43: ... refer to section 4 5 2 for COM pin definition and choose either of the two RS485 ports Figure 4 20 Connecting a single inverter via RS485 If multiple SOFAR 3 3 12KTLX G3 are used connect all SOFAR 3 3 12KTLX G3 in daisy chain mode over the RS485 communication cable Set different Modbus address starting from 1 to 31 for each inverter in the chain Figure 4 21 Daisy chain multiple inverters via RS48...

Page 44: ...state to the PC terminal or local data acquisition device then uploaded to the server Register remote monitoring of SOFAR 3 3 12KTLX G3 at its relevant website or APP according to monitoring device SN Figure 4 22 Connecting a single wifi logger to wireless router Figure 4 23 Connecting multiple wifi loggers to wireless router The length of the RS485 communication cable should be less than 1000 m T...

Page 45: ...arket and search SolarMAN smart IOS Go to App Store and search SolarMAN smart SolarMAN 3 0 Web User Manual Please visit the https doc solarmanpv com web 7 SolarMAN App User Manual Please visit the https doc solarmanpv com web 14 Meter Generation and Export Limit Control functions for the inverter are available but require the use of an external measurement device to obtain grid information Note Me...

Page 46: ...ntrol and Anti Reflux Control can be used together However when Hard Anti Reflux control is enabled Anti Reflux power limit cannot exceed the Hard Anti Reflux power limit The limit value is reported to overload protection When communication signal with the electricity meter is lost the output power of the inverter is limited to the value of soft export limit and does not enter the state of fault p...

Page 47: ...SOFAR 3 3 12KTLX G3 User manual Copyright Shenzhen SOFARSOLAR Co Ltd 41 Figure 4 24 Electrical connections Meter CT ...

Page 48: ... Start Inverter Step 1 Turn ON the DC switch Step 2 Turn ON the AC circuit breaker When the DC power generated by the solar array is enough the SOFAR 3 3 12KTLX G3 inverter will start automatically Screen showing normal indicates correct operation NOTE 1 Choose the correct country code refer to section 6 3 of this manual NOTE 2 Different distribution network operators in different countries have d...

Page 49: ...tructions on the remote monitoring platform on the premise that the logger is installed WiFi GPRS Ethernet And the account must be authorised by SOFARSOLAR Power quality settings can be set view changed by logging onto solarmanpv com Access to solarmanpv com is restricted to authorised personnel only refer to Section 4 5 3 for instructions on accessing solarmanpv com An account must be created to ...

Page 50: ...l Buttons and Indicator lights Button Short press UP button go up Long press UP button exit menu or current interface v Short press DOWN button go down v Long press DOWN button enter menu or current interface Indicator Lights GFI Red light ON GFCI faulty Normal Green light flashing counting down or checking Normal Green light ON Normal Alarm Red light ON recoverable or unrecoverable faulty Up butt...

Page 51: ...rent and voltage grid voltage current and frequency today generation total generation Inverter working status PV 1 input voltage and current Inverter working status PV 2 input voltage and current Inverter working status PV generated power Inverter working status today generated electricity Inverter working status total generated electricity Inverter working status grid voltage and current ...

Page 52: ...td 46 Inverter working status grid voltage and frequency Inverter working status USB status Inverter faulty alarm When control board successfully connected with communication board the LCD display the current state of the inverter display as shown in the figure below ...

Page 53: ...manent State if any error or fault occurs Normal Inverter enter to Normal State it is feeding power to the grid inverter will go to Fault State or Permanent state if any error or fault occurs Fault Fault State Inverter has encountered recoverable error It should recover if the errors disappear If Fault State continues please check the inverter according error code When the control board and commun...

Page 54: ...er long press to confirm the current number and long press after entering the correct password If password error try again appears you will need to re enter the correct password 1 Set Time Set the system time for the inverter 2 Clear Energy Clean the inverter of the total power generation 3 Clear Events Clean up the historical events recorded in the inverter 4 Country Code This menu is where you c...

Page 55: ...kia ZSD 004 000 Turkey 033 000 Ukraine 005 000 Denmark 034 000 Norway 001 Denmark TR322 001 Norway LV 006 000 Greece Continent 035 000 Mexico LV 001 Greece island 038 000 Wide Range 60Hz 007 000 Netherland 039 000 Ireland EN50438 008 000 Belgium 040 000 Thailand PEA 009 000 UK G59 G99 001 Thailand MEA 001 UK G83 G98 042 000 LV Range 50Hz 010 000 China 044 000 South Africa 001 China Taiwan 046 000 ...

Page 56: ...e Maximum disconnection time Undervoltage 2 V 70V 1s 2s Undervoltage 1 V 180V 10s 11s Overvoltage 1 V 265V 1s 2s Overvoltage 2 V 275V 0 2s Region Australia A Australia B Australia C New Zealand Under frequency 1 F Protective function limit value 47Hz 47Hz 45Hz 45Hz Trip delay time 1s 1s 5s 1s Maximum disconnection time 2s 2s 6s 2s Over frequency 1 F Protective function limit value 52Hz 52Hz 55Hz 5...

Page 57: ...ing 5 On Off Control Inverter on off local control 6 Set Energy Set the total power generation You can modify the total power generation through this option 7 Set address Set the address when you need to monitor multiple inverters simultaneously Default 01 8 Set Input mode SOFAR 3 3 12KTLX G3 has 2 MPPT circuit each MPPT circuit can work interdependently or divided into parallel mode User can chan...

Page 58: ... Disable Press Up or Down to change the value of the first digit Press OK to switch to second digit Press Up or Down to change the value of the second digit After inputting all digit press OK to confirm 11 Logic interface Enable or disable logical interfaces It is use for below standard Australia AS4777 Europe General 50549 German 4105 12 IV Curve Scan Shadow scanning when the component is blocked...

Page 59: ...S1 Wait Test 81 S1 OK Wait Testing 81 S2 Wait Test 81 S2 OK Long press the Auto Test OK Short press the 59 S1 threshold 253V 900ms Short press the 59 S1 228V 902ms Short press the 59 S2 threshold 264 5V 200ms Short press the 59 S2 229V 204ms Short press the 27 S1 threshold 195 5V 1500ms Short press the 27 S1 228V 1508ms Short press the 27 S2 threshold 34 5V 200ms Short press the 27 S2 227V 205ms S...

Page 60: ...t is used to display the real time event records including the total number of events and each specific ID No and happening time User can enter Event List interface through main interface to check details of real time event records Event will be listed by the happening time and recent events will be listed in the front Please refer to below picture Long press the button and short press the button ...

Page 61: ...e then long press the button to display the current system time C Software Update User can update software by USB flash disk SOFARSOLAR will provide the new update software called firmware for user if it is necessary the user needs to copy the upgrade file to the USB flash disk 6 4 Updating Inverter Software SOFAR 3 3 12KTLX G3 inverter offer software upgrade via USB flash drive to maximize invert...

Page 62: ...o find 5 Software Update in the LCD display long press DOWN button to enter input password interface Step 7 Input the password if password is correct and then begin the update process Step 8 System update main DSP slave DSP and ARM in turns If main DSP update success the LCD will display Update DSP1 Success otherwise display Update DSP1 Fail If slave DSP update success the LCD will display Update ...

Page 63: ...3 3 12KTLX G3 User manual Copyright Shenzhen SOFARSOLAR Co Ltd 57 DSP2 fail please turn off the DC switch wait for the LCD screen turn off then turn on the DC switch again then Continue to update from step 5 ...

Page 64: ...the requirement Are the input and output connection and wiring in good condition Are the configuration settings correctly for the particular installation This section contains the potential errors resolution steps and provide users with troubleshooting methods and tips Earth Fault Alarm This inverter complies with AS NZS 5033 for earth fault alarm monitoring If an Earth Fault Alarm occurs the faul...

Page 65: ...ltage under voltage over frequency under frequency protection points after obtaining approval from the local electrical grid operator ID04 GridUFP The power grid frequency is too low ID05 GFCIFault GFCI Fault If the fault occurs occasionally the possible cause is that the external circuits are abnormal occasionally inverter automatically returns to normal operating status after the fault is rectif...

Page 66: ...etween the master DSP and salve DSP is not consistent ID30 ConsistentF ault_Vgrid The Grid voltage sampling value between the master and salve is not consistent ID31 ConsistentF ault_DCI 3 lines DCI consistency error There are internal faults of inverter turn OFF the DC switch wait for 5 minutes then turn ON the DC switch Check whether the fault is rectified If no please contact technical support ...

Page 67: ... ambient temperature of the installation position exceeds the upper limit If yes improve ventilation to decrease the temperature Check whether the inverter has dust and dust whether there are foreign matters blocking the fan at the air inlet If so please improve the ventilation and heat dissipation of the environment It is recommended that the inverter should be cleaned once every half a year ID50...

Page 68: ...served Reserved ID71 LLCBusOV P LLCBUS overvoltage ID72 SwBusRms OVP Inverter bus voltage overvoltage software ID73 SwBusInsta ntOVP Inverter bus voltage instantaneous value overvoltagesoftware ID81 Reserved Reserved There are internal faults of inverter turn OFF the DC switch wait for 5 minutes then turn ON the DC switch Check whether the fault is rectified If no please contact technical support ...

Page 69: ...ure Check whether the inverter has dust and dust whether there are foreign matters blocking the fan at the air inlet If so please improve the ventilation and heat dissipation of the environment It is recommended that the inverter should be cleaned once every half a year ID114 FreqDeratin g Frequency derating If it occurs frequently please check whether the grid voltage and grid frequency are withi...

Page 70: ...it for 5 minutes then turn ON the DC switch Check whether the fault is rectified If no please contact technical support ID132 unrecoverIp vUnbalance PV unbalance current permanent fault ID133 Reserved Reserved ID134 unrecoverA cOCPInstan t Output transient overcurrent permanent fault ID135 unrecoverIa cUnbalance Output current imbalance permanent fault ID137 unrecoverP vConfigErr or Input mode con...

Page 71: ... faults of inverter turn OFF the DC switch wait for 5 minutes then turn ON the DC switch Check whether the fault is rectified If no please contact technical support ID149 CommEEP ROMFault Communication BOARD EEPROM error ID150 CommEEP ROMFault Communication BOARD FLASH error ID151 Reserved Reserved ID152 SafetyVerF ault Satety Version is Fault ID153 SciCommL ose DC SCI communication DC side ID154 ...

Page 72: ...armAntiR efluxing Anti Refluxing derating ID169 FanFault1 Fan 1 Alarm Check whether the inverter has dust and dust whether there are foreign matters blocking the fan at the air inlet If so please improve the ventilation and heat dissipation of the environment It is recommended that the inverter should be cleaned once every half a year ID170 FanFault2 Fan 2 Alarm ID171 FanFault3 Fan 3 Alarm ID172 F...

Page 73: ...n inverter and electrical grid is turned OFF Wait at least for 5 minutes before Cleaning Inverter cleaning Please clean the inverter with an air blower a dry soft cloth or a soft bristle brush Do NOT clean the inverter with water corrosive chemicals detergent etc Heat sink cleaning For the long term proper operation of inverters ensure there is enough space around the heat sink for ventilation che...

Page 74: ...s 2 Number for DC inputs 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Max input voltage 1100V Start up voltage 160V Rated input voltage 650V MPPT operating voltage range 140V 1000V Full power MPPT voltage range V 160 850 190V 850 240 850 240 850 290 850 380 850 420 850 Max input MPPT current A 15 15 15 15 15 15 15 15 15 15 15 15 15 15 Max input short circuit current per MPPT A 22 5 22 5 22 5 22 5 22 5 22 5 22 5 22...

Page 75: ...rrent protection 20 0a c A Performance Max efficiency 98 40 98 40 98 40 98 40 98 40 98 50 98 50 European weighted efficiency 97 50 97 50 97 50 97 50 97 50 98 00 98 00 Self consumption at night 1W MPPT efficiency 99 9 Protection DC reverse polarity protection Yes Anti islanding protection Yes Leakage current protection Yes Ground fault monitoring Yes PV array string fault monitoring Yes Anti revers...

Page 76: ...ge 0 100 Max operating altitude 2000m Noise 40dB 40dB 40dB 40dB 40dB 40dB 40dB Weight 17kg 17kg 17kg 17kg 17kg 17kg 18kg Cooling Natural Fan Dimension 430 385 182mm Display LCD Bluetooth APP Standard warranty 10 years Standard EMC EN61000 6 1 EN61000 6 2 EN61000 6 3 EN61000 6 4 Safety standard IEC62109 1 2 IEC62116 IEC61727 IEC61683 IEC60068 1 2 14 30 Grid standard AS NZS 4777 VDE V 0124 100 V 012...

Page 77: ...T operating voltage range 140V 1000V Full power MPPT voltage range V 380 850 420 850 420 850 460 850 Max input MPPT current A 15 30 15 30 15 30 15 30 Max input short circuit current per MPPT A 22 5 45 22 5 45 22 5 45 22 5 45 Maximum inverter backfeed current to array 0A Output AC Rated power VA 8000 10000 10000 12000 Max AC power VA 8800 10000 11000 13200 Rated output current A 11 6 14 5 14 5 17 4...

Page 78: ...iciency 98 00 98 00 98 00 98 00 Self consumption at night 1W MPPT efficiency 99 9 Protection DC reverse polarity protection Yes Anti islanding protection Yes Leakage current protection Yes Ground fault monitoring Yes PV array string fault monitoring Yes Anti reverse power function Yes DC switch Yes AFCI protection Optional Input output SPD PV type II standard AC type II standard Protective class C...

Page 79: ...7kg 18kg 18kg 18kg Cooling Fan Dimension 430 385 182mm Display LCD Bluetooth APP Standard warranty 10 years Standard EMC EN61000 6 1 EN61000 6 2 EN61000 6 3 EN61000 6 4 Safety standard IEC62109 1 2 IEC62116 IEC61727 IEC61683 IEC60068 1 2 14 30 Grid standard AS NZS 4777 VDE V 0124 100 V 0126 1 1 VDE AR N 4105 CEI 0 21 CEI 0 16 UNE 206 007 1 EN50549 G98 G99 EN50530 NB T32004 Note the product may be ...

Page 80: ...the applicable products listed above Definitions In these Terms and Conditions a ACL means Schedule 2 to the Competition and Consumer Act 2010 Cth b Claim means any judgment claim demand action suit or proceeding for damages debt restitution equitable compensation account injunctive relief specific performance or any other remedy whether by original claim cross claim or otherwise whether arising a...

Page 81: ...SOLAR to the End User as set out in the Table of these Terms and Conditions g Warranty Period means the applicable warranty period of the relevant Product as stipulated in the Table of these Terms and Conditions Warranty Conditions Our goods come with guarantees that cannot be excluded under the ACL You are entitled to a replacement or refund for a major failure and for compensation for any other ...

Page 82: ...acement Product and will continue until its expiry In this event the End User will not receive any new warranty card or be entitled to a further Warranty Period and the replacement Product s will be registered by SOFARSOLAR Unless otherwise agreed in writing by the parties the Factory warranty exclusively covers the cost of one 1 freight to the End User labour and material necessary to regain a fa...

Page 83: ... in Australia or if the installer is unable to be on site the End User must engage their own electrician to carry out and complete the on site service The service rebate must be claimed strictly within two 2 months of the date upon which the on site service is authorised by SOFARSOLAR SOFARSOLAR retains the right to arrange the warranty service for the End User and to use third parties for perform...

Page 84: ...quivalent governing the proper use of the Product in force from time to time The Product has been improperly stored and damaged by the dealer distributor or the End User The fault or otherwise defect is damage sustained during transportation including painting scratch caused by movement inside packaging during shipping A Claim for such transport damage should be made directly to the shipping compa...

Page 85: ...d where permitted by using relevant law any implied conditions warranties or different phrases as regards exemplary quality or fitness for purpose However this limited warranty shall neither exclude nor limit any of your legal statutory rights provided under the relevant national laws and regulations b Subject to clauses 4 c and d i all warranties descriptions representations guarantees or conditi...

Page 86: ...ly of the Product and for any Consequential Loss e SOFARSOLAR guarantees the performance of the Product under the normal working conditions within the standard warranty term and provide limited technical support if applicable However SOFARSOLAR shall assume no liability for system malfunctions and any incurred loss or damages whatsoever Please refer to SOFARSOLAR Energy Storage Warranty Terms and ...

Page 87: ... extension within 24 months for grid tied inverter 50kW and 12 months for grid tied 50 kW and energy storage inverter hybrid inverters from the date of production from SOFARSOLAR by providing the serial number and copy of the warranty card of the Product SOFARSOLAR may reject any application received which does not meet the date requirement An extended Warranty Period can be purchased to 10 15 or ...

Page 88: ... product b Parts materials fee cost of replacement parts materials including any shipping admin fee that may apply c Logistics fee cost of delivery and any other expenses incurred when defective products are sent from the user to SOFARSOLAR or and repaired products are sent from SOFARSOLAR to the user Latest information about the warranty terms and conditions and local service hotline can be obtai...

Page 89: ...ADD 401 Building 4 AnTongDa Industrial Park District 68 XingDong Community XinAn Street BaoAn District Shenzhen GuangDong P R China Email service sofarsolar com Tel 0510 6690 2300 Web www sofarsolar com ...

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