82 | APPENDIX G
TROUBLESHOOTING
You are using a USB
Bluetooth
adapter with your Windows Vista
computer, and the
Bluetooth
bonding settings became
corrupted after the computer
suspended and resumed.
Use your
Bluetooth
software to
rediscover the
Bluetooth
CRS. Do
not uninstall the pairing.
SYMPTOM
:
The Permanent Pair checkbox no longer appears in the
SocketScan utility.
POSSIBLE REASONS
SOLUTION
You are using a Windows XP or
Vista computer and connected a
different
Bluetooth
Cordless Ring
Scanner than the one whose
Friendly Name is saved under
SocketScan Advanced settings.
Disconnect and reconnect your
scanner or close and restart
SocketScan.