23
EN
Troubleshooting Guide
Alarm status with display screen Cause
Remedy
Low Vacuum Alarm
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Vacuum level is lower than NPWT
set point by >15mmHg.
• Audible alarm will beep 2
times every 20 seconds.
• Status/alarm indicator light will
illuminate solid yellow.
• Once corrected, alarm will
automatically reset and status/
alarm indicator will return to
solid green.
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• Pressing audio pause button
will pause audible alarm for
approximately 2–3 minutes.
Device is unable to
achieve selected vacuum
level due to internal
device malfunction or
a significant leak in the
system.
1.
With device actively creating vacuum,
check wound dressing for air leaks. Look
for loose or decompressed dressing
appearance, listen for air movement
around dressing and feel for areas less
compressed or cooler in temperature.
Address identified leaks with transparent
film or adhesive gel patch.
2.
Ensure the following connections are
secure:
• Orange quick click connector between
Soft Port and canister tubing.
• Secure engagement of canister to
device.
3.
Disconnect Soft Port from canister tubing
at orange quick click connector and insert
tethered cap into both connectors.
• If alarm condition continues, there is
a potential issue with the device or
canister. Replace canister and contact
your Smith & Nephew authorized
representative.
• If alarm condition resolves, an air leak
is present within the wound dressing
or Soft Port. Reassess and replace as
needed.
Note:
If low vacuum alarm is due to a leak
in system, the high flow/leak alarm may also
activate while low vacuum alarm is active.
Note:
If over vacuum alarm activates along
with low vacuum alarm, follow troubleshooting
steps for over vacuum alarm.
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27/09/2017 09:09
