SMC Networks SMC7904WBRAS-N2 V2 - QUICK, User Manual

Page: 142 / 156

A
PPENDIX
A
| Troubleshooting
If You Cannot Connect to the Internet
– 142 –
I
F
Y
OU
C
ANNOT
C
ONNECT TO THE
I
NTERNET
◆
Check that your computer is properly configured for TCP/IP. For more
information, see “Configuring the TCP/IP Protocols” on page 32 .
◆
Make sure the correct network adapter driver is installed for your PC
operating system. If necessary, try reinstalling the driver.
◆
Check that the network adapter’s speed or duplex mode has not been
configured manually. We recommend setting the adapter to auto-
negotiation when installing the network driver.
P
ROBLEMS
A
CCESSING THE
M
ANAGEMENT
I
NTERFACE
Table 4: Web Access Troubleshooting Chart
Symptom Action
Cannot connect using a
web browser
◆
Be sure the router is powered up.
◆
Check the network cabling between the management
station and the router.
◆
Check that you have a valid network connection to the
router and that the port you are using has not been
disabled.
◆
Be sure the management station has an IP address in the
same subnet as the router’s IP interface to which it is
connected.
Forgot or lost the
password
◆
Press and hold down the Reset button for 3 seconds or
more to restore the unit’s factory default settings, then use
the default password to access the web interface.