
C H A P T E R 5
Troubleshooting your interactive whiteboard system
33
smarttech.com/kb/170549
The SMART UF70 and UF70w projector's serial number is
located on the top of the projector.
For the locations of serial numbers on other components
and accessories, see
.
Determining you interactive whiteboard system’s
status
Use the following table to determine the status of your interactive whiteboard system.
Projector
Power light
Projector
Service light
Pen tray Select
button status
light
Projected
image
Touch and pen
control
Status and related
troubleshooting
Normal operating statuses
Solid green
Off
Solid white
Correct
Full control
The system is operating normally.
If image or sound issues occur, see
the remaining sections of this
chapter for troubleshooting
information.
Flashing green
Off
Off
None
None
The system is starting up.
Solid amber
Off
Off
None
None
The system is in Standby mode.
Flashing amber
Off
Off
None
None
The system is entering Standby
mode.
Solid green
Off
Solid amber
N/A
None
The interactive whiteboard’s
controller module is ready to receive
a firmware update or is applying a
firmware update.
Error statuses
Solid green
Off
Solid white
Incorrect
Full control
There’s an issue with the projected
image.
Solid green
Off
Solid white
Correct
None
There’s an issue with the interactive
whiteboard.