C H A P T E R 5
Troubleshooting your interactive whiteboard system
32
smarttech.com/kb/170549
This chapter provides basic troubleshooting information for your interactive whiteboard system.
For issues not covered in this chapter, consult the SMART Support website (
)
or contact your authorized SMART reseller (
).
Before you start
Before you troubleshoot your interactive whiteboard system or contact SMART Support or your
authorized SMART reseller for assistance, you need to do the following:
l
Locate your interactive whiteboard system’s status lights
l
Locate your interactive whiteboard system’s serial numbers
Locating status lights
You interactive whiteboard system consists of several components, which have their own status
lights:
l
The
Select
button on your interactive whiteboard's pen tray also functions as a status light.
l
Your projector’s Power
and Service
lights are located on the bottom of the projector.
Locating serial numbers
The SMART Board M600 interactive whiteboard serial number is located on the lower-right edge of
the frame, as well as on the back of the interactive whiteboard. For more information, see the
SMART Board M600 series interactive whiteboard user’s guide
).