Smart Technologies SMART Meeting Pro 3.1 SP1 System Administrator Manual Download Page 7

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Chapter 1:

Getting started

Selecting an installation component

SMART Meeting Pro with Bridgit integration

Computer requirements

For all systems

For one- or two-display systems

For three- to eight-display systems

For nine- to 16-display systems

Installation packages and supporting files

Third-party installation packages

SMART software installation packages

SMART Meeting Pro connector for Lync

Computer requirements

For all systems

For one- or two-display systems

For three- to four-display systems

Installation packages and supporting files

Third-party installation packages

SMART software installation packages

Remote Ink client

Computer requirements

Installation package and supporting file

Third-party installation package

SMART software installation package

Remote Ink service

Computer requirements

Installation package and supporting file

Third-party installation package

SMART software installation package

Language files

This guide explains how to customize and deploy SMART Meeting Pro software. This guide also

explains how to customize and deploy the client and server software components of Remote Ink by

SMART.

Chapter 1

Summary of Contents for SMART Meeting Pro 3.1 SP1

Page 1: ...ng Pro 3 1 SP1 Windows operating systems System administrator s guide This guide is available in HTML Scan the following QR code to read the HTML version of this guide on your smart phone or other mob...

Page 2: ...e U S and or other countries All other third party product and company names may be trademarks of their respective owners Copyright notice 2012 SMART Technologies ULC All rights reserved No part of th...

Page 3: ...tion if required page 35 SMART Meeting Pro connector for Lync Task Reference Select the installation components and ensure your computers meet the minimum requirements page 2 Customize the installatio...

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Page 5: ...software 33 Chapter 4 Configuring SMART Meeting Pro software 35 Activating SMART Meeting Pro software after installation 35 Adding a unique e mail address to each computer after installation 37 Orien...

Page 6: ...and line interface 65 Using third party imaging or remote management software 70 Appendix A Windows Installer properties and parameters 73 Properties 73 Parameters 80 Appendix B Language files and cod...

Page 7: ...r display systems 8 Installation packages and supporting files 9 Third party installation packages 9 SMART software installation packages 10 Remote Ink client 10 Computer requirements 10 Installation...

Page 8: ...an installation component The following table provides information on the different installation components that are available with SMART Meeting Pro software and Remote Ink by SMART Installation com...

Page 9: ...he minimum software and hardware requirements see Computer requirements on page 6 2 Download the SMART Product Drivers and SMART Meeting Pro software installation packages For more information on the...

Page 10: ...es For more information on the required installation packages including third party installation packages see Installation packages and supporting files on page 9 3 Customize the installation packages...

Page 11: ...porting file on page 11 3 Deploy the installation packages see Deploying the software on page 25 4 Configure Remote Ink client see Configuring Remote Ink software on page 41 g To install Remote Ink se...

Page 12: ...or two display systems l Windows XP SP3 Windows 7 or Windows 8 operating systems l 2 GHz dual core processor or faster quad core recommended l 1 GB of RAM for Windows XP or 2 GB of RAM for Windows 7...

Page 13: ...ller dotNetFx40_Full_x86_x64 exe Microsoft Visual StudioTools for Office for 32 bit computers vstor40_x86 exe Microsoft Visual Studio Tools for Office for 64 bit computers vstor40_x64 exe N OTE You ca...

Page 14: ...bps network connection 100 Mbps recommended supporting TCP IP l Discrete 256 MB VRAM and support for DirectX 9 technology l Microsoft NET Framework 4 Full not Client l Microsoft Visual Studio Tools fo...

Page 15: ...com administratordownloads The installation packages are located in folders in the zip file TI P You can also download these third party installation packages from microsoft com downloads Installation...

Page 16: ...kages and supporting files required for this installation option Computer requirements l Windows XP SP3 or Windows 7 operating systems see the Lync 2010 and the Online Meeting Add in for Microsoft Lyn...

Page 17: ...T Framework 4 Standalone Installer dotNetFx40_Full_x86_x64 exe N OTE You can run the dotNetFx40_Full_x86_x64 exe file to install all required Microsoft NET Framework prerequisites and the Microsoft NE...

Page 18: ...Remote Ink service software at a central site on a dedicated physical or virtual server Installation package and supporting file The following installation package also known as an MSI file and suppo...

Page 19: ...ttech com administratordownloads Installation package File name Remote Ink service Remote Ink Service msi Language files If you plan to deploy the installation packages in a language other than Englis...

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Page 21: ...on packages using third party tools and Windows Installer properties Using SMART Install Manager SMART Install Manager enables you to customize SMART software installation packages also known as MSI f...

Page 22: ...Start menu under All Programs SMART Technologies SMART Install Manager With SMART Install Manager you can do the following l Open and customize an installation package l Save your changes to the inst...

Page 23: ...by opening the MSI file and then selecting File Import Publishing your changes as an MST file The final step in using SMART Install Manager to customize an installation package is to publish your chan...

Page 24: ...option You can type the product key with or without hyphens When you type a volume product key the software activates when you deploy it to your network computers Activate SMART Meeting Pro during in...

Page 25: ...meeting details but they can still e mail Whiteboard files Sender e mail address Type the sender e mail address for the SMART Meeting Pro software installation Users can e mail Whiteboard files to the...

Page 26: ...e the name of the Bridgit server for example bridgit example com The Bridgit server enables the SMART Meeting Pro software installation to connect to other SMART Meeting Pro software installations For...

Page 27: ...nt added by user in Type the path to your preferred folder for added content If you don t specify a folder added content is stored in the following default folder Public Documents Folder SMART Technol...

Page 28: ...ou install SPU in Full mode By default SPU checks for product updates every 30 days Notify users about SMART product updates Select to notify users of available SMART product updates through the Windo...

Page 29: ...e user logs on Enable Tablet PC Support Select to use Tablet PC functionality with your SMART interactive display without having to connect a Tablet PC This property is applicable to Windows 7 operati...

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Page 31: ...ion packages using third party imaging or remote management software N OTE S l You might need to manually activate SMART Meeting Pro software after you deploy it see Activating SMART Meeting Pro softw...

Page 32: ...lation packages identified for a software installation option SMART Meeting Pro software Information on where to obtain installation packages can be found in the following locations l For SMART Meetin...

Page 33: ...msi is included in the SMART Remote Ink zip file 5 Meeting Pro msi See Installing SMART Meeting Pro software on page 31 6 Remote Ink msi See Installing Remote Ink client on page 31 Remote Ink client s...

Page 34: ...1 Remote Ink service For information on where to obtain installation packages see Installation package and supporting file on page 12 I MP OR TA N T You must configure Remote Ink service before starti...

Page 35: ...tware to enable SMART Meeting Pro software integration Installing prerequisite third party software Use the following procedures to install Microsoft NET Framework 4 Full files and Microsoft Visual St...

Page 36: ...Drivers N OTE S l Language packs are included in the SMART Product Drivers 11 and later zip files see SMART Product Drivers installation package on page 77 l For known installation issues refer to the...

Page 37: ...i TRANSFORMS MST file Parameter OR Run the following command if you didn t create an MST file to customize the installation package msiexec i Path SMART Meeting Pro msi Properties Parameter Where o Pa...

Page 38: ...path to the Remote Ink Client msi file For information on configuring Remote Ink client software to discover and connect to Remote Ink service software see Configuring Remote Ink software on page 41 I...

Page 39: ...s and Computers The Active Directory Users and Computers window appears 3 Right click your domain and then select Properties The Properties dialog box appears 4 Click the Group Policy tab and then cli...

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Page 41: ...n t activate completely l Imaging a computer For the software to activate properly each computer you install it on must have a unique installation ID If you use a computer image or clone a hard drive...

Page 42: ...can include to configure the activation wizard Flag Purpose monitor Number Specify the monitor to display the activation wizard proxy Host Port Specify the proxy host and port number to use for activ...

Page 43: ...installation For proper integration of Microsoft Exchange each computer you install SMART Meeting Pro software on must have a unique room resource e mail added in the registry entry This e mail addre...

Page 44: ...Type the room resource computer s unique e mail address in the Value data box and then click OK 6 Close the Registry Editor window 7 Restart SMART Meeting Pro software Orienting your SMART Board inte...

Page 45: ...ad of the interactive product you want to orient If this happens press SPACEBAR until the orientation screen appears on the interactive product you want to orient 5 Touch the center of each target in...

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Page 47: ...deployment The following table identifies the required recommended and optional Remote Ink software configuration procedures Configuration procedure Required Recommended Optional Configuring a base a...

Page 48: ...Pro software with SMART Meeting Pro connector for Lync enabled to write and draw on shared desktop content Remote Ink service runs as a self hosted Windows service N OTE S l Remote Ink service require...

Page 49: ...ss to the following add baseAddress net tcp myhost example com 35706 RemoteInk Where o myhost example com is the fully qualified domain name FQDN of the computer hosting Remote Ink service software o...

Page 50: ...explains how to configure Remote Ink client to autodiscover Remote Ink service using an SRV DNS resource record You can enable Remote Ink client software to autodiscover Remote Ink service by creating...

Page 51: ...ftware users have IDs that each feature the same domain name then the SRV record need be installed only in the domain that the users share The following procedures can be used to create an SRV record...

Page 52: ...er is the name of the DNS name server i e the domain controller o zone is the DNS zone in which the SRV record should be installed o host machine name is the name of the computer hosting Remote Ink se...

Page 53: ...w location see Checking whether a computer can see an SRV record below for information on determining which SRV record a computer sees A computer s DNS cache can be cleared manually using the ipconfig...

Page 54: ...R TA N T The port number must consist of numeric characters only Do not type in separator characters such as spaces commas or periods Use the following procedures to add the IP Domain name and port nu...

Page 55: ...the RemoteInk exe config file when only the is installed 1 Go to the folder location appropriate to your operating system Operating system Location 32 bit C Program Files SMART Technologies Remote Ink...

Page 56: ...sting Remote Ink client that are connected to different Remote Ink service host computers are unable to interact with each other using Remote Ink service Configuring event logging and meeting cleanup...

Page 57: ...stom event source 1 Create a PowerShell script that contains the following commands and modify the customeventsource and logname variables to your custom values TI P You can also execute the following...

Page 58: ...to clean up meetings l If a scheduled collection interval is enabled this setting takes priority over using a scheduled collection time For example if the service configuration has both the scheduled...

Page 59: ...e service 4 On the action menu click Start Remote Ink service starts TI P S l If Remote Ink service doesn t start ensure the following o Microsoft NET 4 Full not Client is installed on the computer ho...

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Page 61: ...figuration options l Accessing administrator settings l Configuring settings l Checking registry values assigned during the configuration process l Configuring e mail settings N OTE The SMART Meeting...

Page 62: ...riate boxes 5 Press OK Configuring settings You can change various administrator settings that include enabling Microsoft Exchange integration changing automatic settings and configuring a service acc...

Page 63: ...ad hoc meeting creation 1 Access the SMART Meeting Pro Settings dialog box 2 Press the Microsoft Exchange tab 3 Select Auto book ad hoc meeting at logon 4 Press OK g To enable the automatic end meeti...

Page 64: ...ead of using the logged on user s credentials l Manually specify the URL of the Microsoft Exchange and Active Directory servers that SMART Meeting Pro software authenticates against TI P By default SM...

Page 65: ...ensure that the correct registry values were assigned during the Microsoft Exchange configuration process C A U TI ON Use caution when you open the Windows registry editor If you incorrectly modify t...

Page 66: ...ce account logon name and password AuthADServer and ConnURL If you didn t select automatic detection of Microsoft Exchange Server and Active Directory server options during Microsoft Exchange configur...

Page 67: ...ply to e mails they receive 6 Type your SMTP server location in the appropriate box 7 Press OK The SMTP e mail settings are detected enabling you to use the e mail features of SMART Meeting Pro softwa...

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Page 69: ...our network that s accessible to all the computers you plan to update I MP OR TA N T You cannot roll back an update after installing it on your computers You must remove the full version of the softwa...

Page 70: ...ameter is the installation parameter see Parameters on page 80 g To run a minor software update using a Windows Installer update installation package Run the following command msiexec i Path File msi...

Page 71: ...in many ways including running commands from the Command Prompt window and including commands in batch script files I MP OR TA N T Remove the common platform only after you remove all other SMART soft...

Page 72: ...er see Parameters on page 80 g To remove Remote Ink service software Run the following command msiexec x Path Remote Ink Service msi Parameter Where o Path is the path to the Remote Ink Service msi fi...

Page 73: ...38F24 o Parameter is the installation parameter see Parameters on page 80 g To remove SMART Product Drivers I MP OR TA N T Removing SMART Product Drivers prevents other SMART software products from ru...

Page 74: ...7FF165310 10 6 48 0 2623A1E3 478A 4F4A A522 3A3D784A0C9C 10 6 106 1 487F1117 8BDE 4518 A798 015172AE0410 10 6 175 2 333B0B76 FC96 4C51 9AF6 B6EFA15ACE99 10 7 81 0 1355416A 967D 47C5 823D D493C3E0B97C...

Page 75: ...ation parameter see Parameters on page 80 g To remove SMART Common Files C A U TI ON Removing SMART Common Files can cause your SMART software to stop responding If you installed SMART Common Files us...

Page 76: ...rs Installer msi file o Parameter is the installation parameter see Parameters on page 80 Using third party imaging or remote management software N OTE This procedure may vary depending on your versio...

Page 77: ...the software you want to remove and then select All Tasks Remove 6 Select Immediately uninstall the software from users and computers and then click OK The next time each computer on the domain starts...

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Page 79: ...on see Installation language files and codes on page 81 Ensure the specified MST file is in the same folder as the MSI file This property defines the language of the installer s user interface and the...

Page 80: ...ion wizard if you choose not to include the ACTIVATE_LICENSE property ACTIVATE_ LICENSE 1 default Register the product key and automatically activate the software Empty string Register the product key...

Page 81: ...MAIL_SERVER String An e mail server for the SMART Meeting Pro software installation for example mail example com Users can e mail Whiteboard files to themselves or to other users in SMART Meeting Pro...

Page 82: ...set room after meeting end time 0 Disable automatic room reset EX_RESET_DELAY 5 default Delay time in minutes before automatic room reset feature activates Type the preferred delay time in minutes Onl...

Page 83: ...SI file Property Allowed values Notes General properties TRANSFORMS String A language MST file for the installation see Installation language files and codes on page 81 Ensure the specified MST file i...

Page 84: ...default Enable the registration of SMART Document Camera drivers 0 Disable the registration of SMART Document Camera drivers Disable the registration of SMART Document Camera drivers if they conflict...

Page 85: ...nt mode Therefore it s best to disable the registration of third party drivers if you deploy the installation in Silent mode Language pack properties Don t select more than 20 language packs see smart...

Page 86: ...sic installation wizard with a dialog box signaling the end of the installation qb Show a basic installation wizard without a Cancel button but with a dialog box signaling the end of the installation...

Page 87: ...plified 2052 2052 mst Czech 1029 1029 mst Danish 1030 1030 mst Dutch 1043 1043 mst French France 1036 1036 mst German 1031 1031 mst Italian 1040 1040 mst Japanese 1041 1041 mst Norwegian 1044 1044 mst...

Page 88: ...si DB9D6AF8 FC14 43B2 B3CE 5A6C8C89CF44 japanese_language_pack msi 649C11F3 9B7D 423C BB0F AD5F985DE03A norwegian_language_pack msi E5B6189B 2FEE 4B0F 98DE F86F04975528 portuguese_ portugal _language_...

Page 89: ...a Bridgit meeting l Once every minute after the first five minutes of a meeting to ensure that a user can extend a meeting only if the room is available beyond the scheduled meeting l When a different...

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Page 91: ...installation packages 7 9 11 12 drivers SMART Document Camera 22 78 unsigned 23 79 Dutch 79 81 82 E e mail addresses 75 e mail server 75 English 79 81 82 F French 79 81 82 G German 79 81 82 I imaging...

Page 92: ...Russian 79 81 82 S serial number See product key sharing 20 75 shortcuts 6 75 Silent mode 80 SMART Document Camera 22 78 SMART Ink 78 SMART Install Manager about 15 downloading 15 installing 15 using...

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Page 94: ...SMART Technologies smarttech com support smarttech com contactsupport...

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