SMART Board SMART Board X800i5, Configuration And User'S Manual

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Power light Service light Message
Solid amber Flashing red The projector has a lamp issue.
See The “Lamp Failure” message appears on page 48 to
troubleshoot the projector.
Off Off The projector isn’t receiving power.
See The projector Power light isn’t lit on page 48 to
troubleshoot the projector.
ECP lights and status
The ECP’s Power button also functions as a status indicator light.
ECP status light Status
Off The projector isn’t receiving power. Confirm that the projector is on, and that the
power cable is connected. Confirm that your power supply is on and active. At
the projector, check your power cable and the ECP’s 4-pin powered mini-DIN
connection. At the ECP, check the 11-pin connector. If nothing changes after
you check your connectors and power supply, contact your authorized SMART
reseller (
smarttech.com/wheretobuy ).
Solid amber The projector is receiving power but is in Standby mode.
Flashing green The projector is receiving power and is turning on.
Solid green The projector is on, and the ECP is receiving power and communicating with the
projector.
Flashing amber Your interactive whiteboard system is about to turn off.
Projector error states
System administrators can solve or troubleshoot the following projector error states on their own prior
to contacting SMART Support. Performing an initial troubleshooting on your projector will reduce the
time of a support call.
Your projector doesn’t respond to commands
If your projector doesn’t respond to commands or if it starts to display code after you enter a
command, perform the following procedure.
g
To restart an unresponsive projector
1. Put the projector into Standby mode, and then wait 15 minutes for it to cool down.
2. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.
3. Connect the power cable, and then turn on the projector.
C H A P T E R 6
Troubleshooting your interactive whiteboard system
46