SMART Board SMART Board X800i5, Configuration And User'S Manual

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Troubleshooting your interactive
whiteboard system
Correcting image alignment issues 44
Diagnosing issues using the interactive whiteboard system indicators and controls 44
Interactive whiteboard indicators and controls 44
Projector lights and status 45
ECP lights and status 46
Projector error states 46
Your projector doesn’t respond to commands 46
The “Projector Overheated” message appears 47
The “Fan Failure” message appears 47
The “Color Wheel Failure” message appears 47
The “Lamp Failure” message appears 48
The projector Power light isn’t lit 48
Resolving network communication issues 49
Resolving audio issues 50
Resolving video issues 50
Resolving image issues 51
Loss of signal 51
No projected image 51
Partial, scrolling or incorrectly displayed image 52
Unstable or flickering image 52
Your image has a vertical flickering bar 53
Unaligned projected image 54
Resolving connection issues 54
Accessing the service menu 55
Retrieving your password 56
Resetting the projector 56
Locating serial numbers 56
Transporting your interactive whiteboard system 58
This chapter provides basic troubleshooting information for your interactive whiteboard system.
Chapter 6
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