14 Troubleshooting
SMA Solar Technology AG
Operating manual
155
SI44M-80H-13-BE-en-15
Event number
Message, cause and corrective measures
7354
Update of time zone database not successful
The update of the time zone database failed.
Corrective measures:
• Retry update.
• If this message is displayed again, contact the Service.
7355
Update WebUI
The inverter is updating the inverter user interface.
7356
Update of the WebUI not successful
The update of the inverter user interface failed.
Corrective measures:
• Retry update.
• If this message is displayed again, contact the Service.
7601
Communication impaired > Communication error IPC
There is an error in the inverter.
Corrective measures:
• Contact the Service.
7602
Communication failure
Device-internal CAN communication is missing in the device at Lxx.
Corrective measures:
• Ensure that the terminators in the communication bus are attached.
• Ensure that undamaged CAT5e cables are used for communication and that the cables
are plugged in correctly.
• Contact the Service.
7608
Communication failure
Cluster-internal communication to the device at line conductor Lxx is interrupted.
Corrective measures:
• Ensure that undamaged CAT5e cables are used for communication and that the cables
are plugged in correctly.
• Ensure that the communication bus is equipped with a terminator at both ends.
