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9.3 Identifying and solving errors
Host timeout
The corresponding computer centre does not
reply. Possible reason: network overload.
Reading error, card cannot be read
Clean the reading unit.
Card information can also be entered manually.
No display
Check that all the leads are properly connected.
Important:
Always connect the power supply
last.
Terminated, no line
Check that the terminal is properly connected.
Check that the telephone line is active.
Status display and tool
1. Display messages must be confirmed using
the <OK> button.
All display messages on the terminal must be
confirmed with <OK>.
2. Display message: Use swipe reader.
A magnetic strip-based card has been inserted
in the chip reader.
3. Display message: Please use whip reader.
A chip-based card has been pulled through the
swipe reader.
4. Special signal consisting of 3 short acoustic
signals in a row.
These must be confirmed by the cashier using
the special signalling function button.
Summary of Contents for xenta COMPACT
Page 1: ...User guide xenta COMPACT...
