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SUPPORT

At Simoco Wireless Solutions we welcome your comments, feedback, and suggestions.
Departmental contacts have been provided for your quick reference below.

UK Customer Services

Email:

[email protected]

Telephone Numbers:

UK:

08717 411 050

International: +44 (0) 1332 375 671

Fax:

UK:

08717 411 049

International: +44 (0) 1332 376 672

Sales
Email:

[email protected]

Marketing
Email:

[email protected]

Australian Customer Services

Email:

[email protected]

Telephone Numbers:

Australia:

1300 363 607

International: +61 3 9730 3999

US Customer Services

Email:

[email protected]

Technical Support

In order to streamline support requests and better serve our customers, at Simoco
Wireless Solutions we utilize a support ticket system.  Every support request is
assigned a unique ticket number, which customers can use to track the progress and
responses online.  For reference, Simoco Wireless Solutions provide complete archives
and history of all customer support requests.  In order to use the support ticket
system, a valid email address is required.

Doc Number:

TNM-U-E-0089 ISSUE 2.2

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Summary of Contents for SRP9170

Page 1: ...375500 Fax 44 0 1332 375501 www simocowirelesssolutions com 1270 Ferntree Gully Road Scoresby Victoria 3179 Australia Tel 61 0 3 9730 3999 Fax 61 0 3 9730 3988 www simocowirelesssolutions com SRP9170 9180 USER MANUAL ISSUE 2 2 Document Number TNM U E 0089 Unrestricted Date May 2019 Simoco Wireless Solutions 2019 ...

Page 2: ...This page has been intentionally left blank Doc Number TNM U E 0089 ISSUE 2 2 Page 2 ...

Page 3: ...form without prior written permission from Simoco Wireless Solutions DISCLAIMER There are no warranties extended or granted by this document Simoco Wireless Solutions accepts no responsibility for damage arising from use of the information contained in the document or of the equipment and software it describes It is the responsibility of the user to ensure that use of such information equipment an...

Page 4: ...is available for use with the SRP9170 and SRP9180 series of products TNM U E 0088 SRP9180 PMR Brief User Guide TNM U E 0090 SRP9170 9180 MPT1327 User Manual TNM U E 0091 SRP9180 P25 User Manual TNM U E 0095 SRP9180 P25 Brief User Guide TNM U E 0102 SRP9180 Brief User Guide General To order printed copies of this or any of the above publications please contact Simoco Wireless Solutions See the Supp...

Page 5: ...RATION 21 4 FRONT PANEL CONTROLS 22 5 MENU SYSTEM 24 5 1 MENU NAVIGATION 24 6 MAIN MENU SCREENS 26 6 1 CHANNEL SCREEN 26 6 2 PHONEBOOK SCREEN 27 6 3 STATUS SCREEN 27 6 4 SEND MESSAGE SCREEN 28 6 5 STORED CALLS SCREEN SELCALL 29 6 6 STORED CALLS SCREEN DATA MESSAGES 29 6 7 SETUP SCREEN 30 7 COMMON FUNCTIONS AND FACILITIES 31 7 1 SWITCH ON SWITCH OFF 31 7 1 1 Volume Adjustment 31 7 2 CHANNEL CHANGE ...

Page 6: ... TRANSPOND 41 9 6 CTCSS 41 9 7 MUTE 41 9 8 GO TO CHAN A B C D 41 9 9 SPECIAL ENC 1 8 41 9 10 ALARM 42 9 11 REPEATER DEFEAT TALKAROUND 42 9 12 LOW POWER 42 9 13 DTMF MODE 42 9 14 SCRAMBLER ON OFF 42 9 15 SEND DTMF1 2 42 9 16 USER CTCSS 42 9 17 SEND CHANNEL ENCODE 42 9 18 CHANNEL UP AND DOWN 42 9 19 MODE 42 10 ACCESSORIES 44 10 1 LITHIUM ION BATTERY PAR 9180BATL2X 44 10 2 LITHIUM ION BATTERY PAR 918...

Page 7: ... FUNCTION SPEAKER MICROPHONE PAR 9180LMS4 45 10 14 FOUR FUNCTION ANTENNA SPEAKER MICROPHONE PAR 9180LMR4 45 10 15 GPS MICROPHONE PAR 9180LMGM 45 10 16 EARPIECE PA LMEP8 45 10 17 PROGRAMMING LEAD MAR 9180PRLDU 46 10 18 BELT CLIP PAR 9180CLIP 46 10 19 STUD MOUNT PAR 9180STUD 46 11 TROUBLESHOOTING 47 Appendix A ALERT TONES AND MESSAGES 48 11 1 ALERT TONES 48 11 2 MESSAGES 48 Doc Number TNM U E 0089 I...

Page 8: ...ferred to in the tasks when encountered Adequate precautions must be taken to ensure that other personnel do not activate any equipment that has been switched off for maintenance Refer to the relevant Electrical Safety Regulations appropriate to the country of operation Where dangerous voltages are exposed during a task safety personnel are to be provided as detailed in the relevant Electrical Saf...

Page 9: ...ate Safety precautions refer to the relevant Electrical Safety Regulations appropriate to the country of operation WARNING DANGEROUS VOLTAGES DANGEROUS VOLTAGES EXIST IN ALL THE BATTERY CHARGERS USED WITH THIS RADIO FOR THE APPROPRIATE SAFETY PRECAUTIONS REFER TO THE RELEVANT ELECTRICAL SAFETY REGULATIONS APPROPRIATE TO THE COUNTRY OF OPERATION HINTS FOR USING THE RADIO When transmitting hold the ...

Page 10: ...a hazardous area inspect the radio and accessories for signs of damage Any visible signs of damage to the radio or accessories may compromise the integrity and safety of the radio A damaged radio or accessories must be repaired or replaced prior to use in a hazardous area Incorrect storage handling or operation of the radio and accessories as specified in Simoco Wireless Solutions published User G...

Page 11: ... electric power sunlight and x rays RF energy however should not be confused with these other forms of electromagnetic energy which when used improperly can cause biological damage Very high levels of x rays for example can damage tissues and genetic material Experts in science engineering medicine health and industry work with organizations to develop standards for exposure to RF energy These sta...

Page 12: ...or compliance with the FCC exposure guidelines your radio radiates measurable RF energy only while it is transmitting during talking not when it is receiving listening or in standby mode Your Simoco two way radio complies with the following RF energy exposure standards and guidelines United States FCC Code of Federal Regulations 47CFR Part 2 Sub part J American National Standards Institute ANSI IE...

Page 13: ...0 mm 0 4 inches 25 mm 1 0 inches 400 MHz 480 MHz 10 mm 0 4 inches 25 mm 1 0 inches 440 MHz 512 MHz 10 mm 0 4 inches 25 mm 1 0 inches Table 1 RF Exposure Compliance Distances Approved Accessories To obtain a list of other Simoco approved accessories contact Simoco Customer Services see Support page for details SIMOCO UHF CBRS OPERATION Simoco radio products SRP9170TU SRP9180TU SRP9170UW SRP9180UW S...

Page 14: ...12 5 kHz channel spacing operation During this transition both 12 5 kHz and 25 kHz channel spacing equipment may be operating in the same areas When receiving a 25 kHz transmission with a 12 5 kHz radio the audio level will sound louder and slightly distorted and may require the volume control to be reduced for clearer reception Receiving a 12 5 kHz transmission with a 25 kHz receiver will sound s...

Page 15: ...ON This manual provides information on using the SRP9170 SRP9180 Portable Radio Details of both basic and optional units have been included in this User Manual therefore some material may not be relevant to every system Configuration is dependent upon the specification by the customer when the equipment was ordered and installed CONVENTIONS Where the word generally or may is used to describe a fac...

Page 16: ...inquiry aus simocowirelesssolutions com Telephone Numbers Australia 1300 363 607 International 61 3 9730 3999 US Customer Services Email customer service simocowirelesssolutions com Technical Support In order to streamline support requests and better serve our customers at Simoco Wireless Solutions we utilize a support ticket system Every support request is assigned a unique ticket number which cu...

Page 17: ...e numbers below Technical Support Email Addresses Simoco Wireless Solu tions EMEA technical support simocowirelessolutions com Simoco Wireless Solu tions Australasia inquiry aus simocowirelesssolutions com Simoco Wireless Solu tions Americas technical support simocowirelesssolutions com Technical Support Helplines Simoco Wireless Solutions UK and US UK 08717 411 040 International 44 0 1332 375 671...

Page 18: ...ion FPP Field Personality Programmer GPS Global Positioning System ICNIRP International Commission on Non Ionising Radiation Protection IEC International Electrotechnical Commission IEEE Institute of Electrical and Electronic Engineers LED Light Emitting Diode LHS Left Hand Side PMR Private Mobile Radio PTT Press To Talk RF Radio Frequency RSSI Received Signal Strength Indicator Rx Receive Receive...

Page 19: ...rds using low deviation direct frequency shift keying Only receivers which have been programmed to recognise the same DCS sequence are able to open their squelch and receive the associated speech transmissions This provides a simple method of sending messages to selected receivers only and allows several different networks to use the same frequency DCS is also known as CDCSS DTMF Dual Tone Multi F...

Page 20: ...facilities and to provide access control into community repeaters or similar devices Selcall System Sel ective Calling uses a tone sequence at the start and end of a call to control which members of a fleet react to the transmission Saved Status Value The last Status that was sent entered or received Unmuted Audio can be heard from the loudspeaker Doc Number TNM U E 0089 ISSUE 2 2 Page 20 ...

Page 21: ...moco Wireless Solutions for comprehensive descriptions This guide describes the facilities that are currently available and can be programmed into the Private Mobile Radio PMR mode of the SRP9180 radios The SRP9180 model features a keypad and seven function keys the SRP9170 model has seven function keys but no keypad 3 2 CONFIGURATION Before you can use the SRP9180 it must be configured using the ...

Page 22: ...witch Rx Tx Power LED Green LED illuminates when receiving a signal Red LED illuminates when the radio is transmitting Flashing Red LED indicates low battery PTT Push to Talk Hold the radio 10 cm from the mouth Press and hold the PTT switch and speak Release to listen Keypad Used to select channel numbers set status and send DTMF or Selcall Function Key F1 M Programmer configurable function key It...

Page 23: ...ammer configurable function key It is typically programmed as the Send Channel Encode key Note during menu operations this key becomes the Confirm key Special Function F5 Programmer configurable function key Special Function F6 Programmer configurable function key Special Function F7 Programmer configurable function key It is typically programmed as the Alarm Emergency key Table 2 SRP9180 Portable...

Page 24: ...lection Received Signal Strength Indication RSSI Lone Worker Send Message To assist the user in menu key selection a soft menu label will often appear above the function keys The label shows the user the current function for that key which may change between different menus Programming of menus is a configuration task normally performed by the system manager using the FPP 5 1 MENU NAVIGATION The M...

Page 25: ...Figure 2 Menu Navigation Doc Number TNM U E 0089 ISSUE 2 2 Page 25 ...

Page 26: ...s that a signal is present and the radio is muted This could be another user group for instance Received Signal Strength Indication RSSI A stronger signal will display more bars Scan Search Indicator When radio is on a scan or vote channel and scanning the arrow will rotate The envelope icon indicates there are one or more stored calls Transmit indicator The asterisk symbol indicates whether the r...

Page 27: ... OK key will place a call to the displayed identity Alternatively if the Identity Number is known the Keypad can be used to enter the number which is sent when the OK key is pressed whilst in the Phonebook Screen The F6 key when configured for Reset or any other key configured for Reset will backspace through the keypad entered numbers or it will exit back to the Idle Screen if no keypad entered n...

Page 28: ...Screens ii The Saved Status Value can also be set from the Channel or Phonebook Screens by entering the number from the Keypad and pressing the key The value is saved but not sent 6 4 SEND MESSAGE SCREEN The screen allows the user to send a free form text message to another radio user in a similar manner to a mobile phone Short Message Service SMS After selecting the Send Message menu option with ...

Page 29: ...this screen A Bip tone is emitted every few seconds when a new call is stored here Press the M key and the keys to access the Stored Calls Screen The most recent call is shown whenever this Screen is accessed The displayed text identifies the caller e g John Smith and if used Status text e g Call Depot is displayed on the Message Line Press the Back key to return to the Menu Select Screen without ...

Page 30: ... Use the keys to scroll through any other stored calls The number displayed in the top right hand corner of the screen e g 02 shows the queued position of the entry To access message options press OK and a pop up selector box will appear Use the keys to make a selection within the pop up box To view a long message that does not fit on the screen select More in the pop up window To delete the curre...

Page 31: ...rior to switching off Pressing any key will reset this timer 7 1 1 Volume Adjustment The top On Off Volume knob adjusts the speech level at the loudspeaker or remote speaker microphone Rotating clockwise increases the volume and anti clockwise decreases the volume Note The radio may be programmed so that the volume cannot be completely turned off 7 2 CHANNEL CHANGE Changing channels may be achieve...

Page 32: ...RANSMITTER IS IN USE DO NOT OPERATE TRANSMITTER WITH ANTENNA DISCONNECTED REFER TO THE PERSONAL SAFETY PAGES To avoid interfering with other users of the channel listen first to ensure no transmissions are occurring Make sure that the Outline Speaker Icon is not shown Hold the portable a few centimetres from the mouth press the PTT switch and note that the Tx Light Emitting Diode LED is Red Speak ...

Page 33: ...sed to allow individual radios or groups of radios in that system to be to be SELectively CALLed 7 6 1 Receiving a Selcall A number of different options can be set up by the FPP to sound various alert tones when a Selcall is received Consult Simoco wireless Solutions for a detailed explanation of the radios configuration When a Selcall is received the radio may respond by Showing a flashing or sol...

Page 34: ...cy Channel is assigned the radio will interleave a check of this channel between each normal channel check The radio may also check the Priority Channel every few seconds while stopped on a channel If a signal is found on the Priority Channel then the radio will switch to that channel immediately To activate Scanning select a Scan Channel 7 7 1 Scan Screen The display shows the name of the current...

Page 35: ...Edit Screen Press OK and select Scan Edit In the Scan Edit Screen the display shows the Channel List excluding Vote and Multiax channels and the message line shows either Member or Priority Press the keys to show channels within the Scan Group Press OK to Add Delete a channel or change the Priority Channel If the keys were used to select Add Then this Screen will appear Press OK to confirm channel...

Page 36: ...lecting the DTMF option in the User Options sub menu see Section8 7 9 KEYPAD LOCK The radio has a keypad lock function that may be enabled by the FPP during configuration If this function is activated a key icon will be displayed when the keypad is locked To unlock the keypad it is necessary to press and hold down the OK key for 2 seconds After 2 seconds the key icon will disappear and the keypad ...

Page 37: ...P File description Software SW version Serial No Selcall ID Network Selects Trunk Network 1 2 or PMR operation mode 8 1 1 User Options The User Options Screen allows a variety of user options such as Keybeeps Backlight Dual Watch and DTMF facilities to be set On or Off The option selections are set with the FPP Use the keys to scroll between the different options The OK key toggles the selection O...

Page 38: ...sure the alerts can always be heard from the speaker 8 1 5 Radio Information This Screen displays information that identifies the Programmer File description Software Version Selcall ID Radio Serial Number and Electronic Serial Number ESN Press OK to return to the Idle Screen Press Back to return to the Menu Select Screen 8 1 6 Phonebook Edit Menu The Phonebook Edit Screen allows you to Add Delete...

Page 39: ...Edit an Existing Entry Use the keys to select the required Phonebook Entry and then Press OK Use the keys to select Edit from the pop up box and then press OK Next edit the number using the programmed Reset key and keypad and press OK Edit the text using the ABC keypad see Section 8 1 10 below and press OK to exit back to the Idle Screen Doc Number TNM U E 0089 ISSUE 2 2 Page 39 ...

Page 40: ... is selected The current character position is identified by a flashing block cursor Use to select lower upper case letters Use the keys to move to the next or previous character space to be entered modified Press OK to accept the changes 8 1 11 Network Selection The Network Screen allows the user to switch operation between Trunk Network 1 Trunk Network 2 PMR Mode P25 Mode Use the keys to make th...

Page 41: ...ier mute 9 3 RESET Closes the audio signalling mute on closed Selcall Channels 9 4 SEND 2 Sends a specific Selcall sequence 9 5 TRANSPOND Enables Disables individual Call Acknowledge 9 6 CTCSS Defeats the CTCSS mute on the channel Only valid on Non Community Repeater type channels and or Open Selcall channels 9 7 MUTE Provides direct access to the Mute Setup Screen see Section 6 1 2 and allows the...

Page 42: ...oggles the operation of the frequency inversion voice scrambler 9 15 SEND DTMF1 2 This function sends a pre programmed string of up to 16 DTMF digits 9 16 USER CTCSS If enabled by the FPP this function will allow the user to select the CTCSS tone to be used 9 17 SEND CHANNEL ENCODE Sends the encode that has been defined for that particular channel 9 18 CHANNEL UP AND DOWN These functions change ch...

Page 43: ...Note The ABC switch on the top of the portable may be programmed for mode change Doc Number TNM U E 0089 ISSUE 2 2 Page 43 ...

Page 44: ... to be Intrinsically Safe 10 3 LITHIUM ION BATTERY PAR 9180BATL3X Capacity of 3000 mAh non intrinsically safe battery 10 4 LITHIUM ION BATTERY PAR 9180BATL3 Capacity of 3000 mAh Intrinsically Safe must be used with Intrinsically Safe version of radio for radio to be Intrinsically Safe WARNING DANGEROUS VOLTAGES DANGEROUS VOLTAGES EXIST IN ALL THE BATTERY CHARGERS REFER TO THE PERSONAL SAFETY PAGES...

Page 45: ...L FUNCTION SPEAKER MICROPHONE PAR 9180LMS2 Combined small speaker and microphone for light duty use incorporating two programmable function keys 10 13 FOUR FUNCTION SPEAKER MICROPHONE PAR 9180LMS4 Combined medium duty speaker and microphone incorporating four programmable function keys 10 14 FOUR FUNCTION ANTENNA SPEAKER MICROPHONE PAR 9180LMR4 Combined medium duty speaker and microphone incorpora...

Page 46: ...hen configuring the radio 10 18 BELT CLIP PAR 9180CLIP Belt Clip for belt widths of up to 50 mm The clip screws onto the rear of the battery 10 19 STUD MOUNT PAR 9180STUD Klickfast Stud for the Klickfast range of quick docking portable radio attachment options Doc Number TNM U E 0089 ISSUE 2 2 Page 46 ...

Page 47: ...s charged and correctly attached If these checks are OK and you are still unable to switch the radio on please see the Simoco Departmental contact details on the Support page and contact either the Technical Support Helpline or Customer Services for further advice Doc Number TNM U E 0089 ISSUE 2 2 Page 47 ...

Page 48: ... Queued A Selcall is queued waiting to be sent Voting Additional information about the Channel type Multiax Additional information about the Channel type Scan Additional information about the Channel type Dual Watch Dual Watch function is enabled Member Scan Edit Indicates that the displayed channel is a member of the current Scan Group Priority Scan Edit Indicates that the displayed channel is th...

Page 49: ...This page has been intentionally left blank ...

Page 50: ...Simoco Wireless Solutions Field House Uttoxeter Old Road Derby DE1 1NH Tel 44 0 1332 375500 Fax 44 0 1332 375501 www simocowirelesssolutions com ...

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