SGI Remote Services provides a secure connection to SGI Customer Support - on demand. This
can ensure business continuance with SGI systems management and optimization.
SGI Remote Services Primary Capabilities
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24x7 remote monitoring and data gathering of SGI customer systems
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Alerts and notification on changes, failures and potential failures
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Log files immediately available
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Configuration fingerprint
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Secure file transfer
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Optional secure remote access to customer systems
SGI Remote Services Benefits
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Improved uptime and system availability
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Proactive identification of issues before they create an outage
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Increase system stability by monitoring hardware and software version compatibility
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Reduced time to resolve support cases
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Greater operational efficiency
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Less involvement of customer staff during troubleshooting
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Faster support case resolution
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Improved productivity
Proactive potential problem identification can result in higher system availability.
Automated Alerts and, in some instances, Case Opening results in faster problem resolution time
and less direct involvement required by Customer Support Teams. SGI Remote Services is
available for all currently shipping SGI ICE, UV and Rackable systems and also other specific
SGI systems. Check with your SGI sales or service representative for more details.
Summary of Contents for ICE X
Page 1: ...SGI ICE X System Hardware User Guide Document Number 007 5806 004 ...
Page 4: ......
Page 10: ......
Page 14: ......
Page 27: ...Powering the System On and Off 007 5806 004 7 Figure 1 5 Three Phase PDU Examples ...
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Page 78: ...58 007 5806 004 4 Rack Information Figure 4 2 Front Lock on Tall 42U D Rack ...
Page 80: ...60 007 5806 004 4 Rack Information Figure 4 4 Air Cooled D Rack Rear Door and Lock Example ...
Page 84: ...64 007 5806 004 4 Rack Information Figure 4 6 SGI ICE X Multi Cell M Cell Rack Array Example ...
Page 86: ......