Accessing Online Support Information and Services
007-5806-004
91
•
SGI Knowledgebase
•
Service call logging and tracking
•
Submission of technical questions
Note that the customer document access on the SGI Customer Portal has replaced the SGI
TechPubs Library.
Technical Assistance
This website topic area covers how and where to obtain direct technical assistance from SGI or
our contracted service partners and includes:
•
Customer Support Centers in North America, the Asia-Pacific zone, Near-East and Europe
•
Authorized support partners in areas not directly supported by an SGI Customer Support
Center
Other Resources
Topics covered under Other Resources include:
•
Support Services descriptions
•
Product Warranties
•
Customer Replaceable Units (CRU)
•
Warranty and Support Contract Transfers
•
Service Contracts
•
Software Keys
SGI Warranty Levels
The complete SGI Electronic Support services are available to customers who have a valid SGI
Warranty or
support contract. Additional electronic services may become available after
publication of this document; contact your SGI sales or support representative for the latest
information.
Summary of Contents for ICE X
Page 1: ...SGI ICE X System Hardware User Guide Document Number 007 5806 004 ...
Page 4: ......
Page 10: ......
Page 14: ......
Page 27: ...Powering the System On and Off 007 5806 004 7 Figure 1 5 Three Phase PDU Examples ...
Page 36: ......
Page 78: ...58 007 5806 004 4 Rack Information Figure 4 2 Front Lock on Tall 42U D Rack ...
Page 80: ...60 007 5806 004 4 Rack Information Figure 4 4 Air Cooled D Rack Rear Door and Lock Example ...
Page 84: ...64 007 5806 004 4 Rack Information Figure 4 6 SGI ICE X Multi Cell M Cell Rack Array Example ...
Page 86: ......