35
TROUBLESHOOTING
ENGLISH
Parts & Features
Problem
Possible Cause
Solutions
Doors will not close
correctly or pop
open.
Food packages are blocking
the door open.
Rearrange food containers to clear the door and door
shelves.
Ice bin, crisper cover, pans,
shelves, door bins, or baskets
are out of position.
Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions. See the
Operation section for more information.
The doors were removed
during product installation and
not properly replaced.
Remove and replace the doors according to the
installation instructions.
Freezer is not leveled properly.
See Door Alignment in the installation instructions to
level freezer.
Door is difficult to
open.
The gaskets are dirty or sticky.
Clean the gaskets and the surfaces that they touch. Rub
a thin coat of appliance polish or kitchen wax on the
gaskets after cleaning.
Door was recently closed.
When you open the door, warmer air enters the freezer.
As the warm air cools, it can create a vacuum. If the door
is hard to open, wait one minute to allow the air pressure
to equalize, then see if it opens more easily.
Lights do not work. LED interior lighting failure.
The freezer compartment lamp is LED interior lighting,
and service should be performed by a qualified
technician.
The interior of the
freezer is covered
with dust or soot.
The freezer is located near
a fire source, such as a
fireplace, chimney, or candle.
Make sure that the freezer is not located near a fire
source, such as a fireplace, chimney or candle.
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