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Sierra S5020, User Manual

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Sierra S5020 User Manual Download Page 51

6

Maintenance

47

Event Memory Codes (continued)

No used.
A damaged sensor was corrected.
An electrical circuit is shorted.  (Ground fault.)
A ground fault condition was corrected.
A partial power loss occurred (brown out).

A partial power loss was corrected.
An accessory device trouble condition occurred.
An accessory device trouble condition was corrected.
An accessory device was tampered with.
Problems caused by an accessory device being tampered with were corrected.

A keypad was malfunctioning.
A malfunction in a keypad was corrected.
A keypad was tampered with.
Problems caused by a keypad being tampered with were corrected.
A SpreadNet (wireless) keypad did not communicate with the system.

Problems with a SpreadNet (wireless) keypad's communication were corrected.
A SpreadNet (wireless) keypad had a low battery.
Problems with a SpreadNet (wireless) keypad's battery were corrected.
A system user used the Quick Exit feature.
The system's power was turned on.

The system had too many messages to report to the monitoring station.
A wireless keyfob or remote had a low battery.
Problems with a keyfob or remote's low battery were corrected.

A test report was sent using phone line #2.
A memory error occurred.
User code entry problem, keypad lock.
User code entry problem corrected.
A SpreadNet receiver interference problem occurred.
A SpreadNet receiver interference problem was corrected.

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Meaning

www.ukpanels.com

Summary of Contents for S5020

Page 1: ...Using Your Security System With Icon Keypad S5020 S5021 S5022 www ukpanels com ...

Page 2: ... the Right User Number 8 How to Enter a User Code 9 Correcting a User Code Entry 9 How to Assign or Change User Codes 10 How to Delete a User Code 11 Types of User Codes 12 Master User Code 12 Basic User Code 12 Duress Code 13 Relay Code 13 Kidwatch Code 14 Maid Code 16 Temporary Maid Code 17 3 Arming and Bypassing How the Arming Modes Differ 18 Quick Arming Modes 18 Exit Delays 19 Canceling an Ar...

Page 3: ...tional Alarm Features 35 5 System Settings How to Set the Clock and Calendar 36 How to Turn the Warning Tone On Off 38 How to Turn the Chimes On Off 38 How to Turn the Backlight On Off 39 How to Change the Relay 1 Days 40 How to Change the Relay 2 Days 41 How to Change the Relay 3 Days 42 How to Change the Relay 4 Days 42 6 System Maintenance How to Wa k Test the System 43 How to Use Event Memory ...

Page 4: ... 7 Partitioning What Areas Do 54 How Areas Affect User Codes 56 Pre Assigned User Numbers 57 Changing Area User Codes 56 How Areas Affect the System 58 8 Notes System Configurations 59 Where to Place Smoke Detectors 62 How to Evacuate in an Emergency 63 Glossary of Terms 65 www ukpanels com ...

Page 5: ...gion monitored by a sensor or group of sensors is known as a zone Most zones will trigger an alarm only when the sys tem is armed Other sensors such as smoke detectors can trig ger an alarm at any time Your system s zones are identified on a label placed inside the door of your keypad Monitoring station personnel respond to system messages and notify emergency personnel as needed A monitoring serv...

Page 6: ...ed for silent alarms no bells or sirens sound A message is sent to the keypad and if con nected to the monitoring station The keypad displays a warning message Personnel at the moni toring station confirm the alarm and respond accordingly Some alarms can be canceled before the siren sounds and the monitoring station is notified See Section 4 for more informa tion Intruder Sensor Triggers Alarm CON...

Page 7: ...curity system can be programmed for a learning period that can last from one to 31 days With this option you can prac tice using your system without causing any false alarms Refer to Section 8 to see if this learning period was programmed into your system During the learning period your system does two things differ ently First during an alarm you do not hear any sirens or bells Second if you have...

Page 8: ...s and perform other functions Icon Display Describes the system s status Numeric Display Communicates numeric information such as the number of the zone in alarm Secondary Function Keys Used to make user controlled changes to the system Arm The system is armed The system is disarmed The system is about to arm Understanding the Lights LEDs Emergency Keys Used to report a medical fire or police emer...

Page 9: ... may be on different lines or separated by other words For example you may see the following message in your dis play This message indicates that Zone 4 is not ready to arm In this manual you will see messages such as these presented on one line such as this ZONE NOT READY Number symbols substitute for the specific numeric infor mation your system displays www ukpanels com ...

Page 10: ...ins a record of an alarm To clear the alarm memory press and hold the key for two seconds READY BYPASS ZONE The system is ready to be armed however the zone listed is bypassed and therefore not protected If more than one zone is bypassed the num bers of the zones are sequentially displayed NOT READY ZONE The system is not ready to be armed The zone number listed is faulted The zone may be faulted ...

Page 11: ...ur user code After you press an emergency key your keypad s display shows that an emergency alarm occurred To clear the display press and hold the key for two seconds until you hear two beeps To Use Emergency Keys 1 To report a medical emer gency press and hold the key for 2 seconds until you see E 2 To report a fire press and hold the key for 2 seconds until you 2 seconds until you see F 3 To rep...

Page 12: ...r to a group of users This is not recommended since it will then be impossible to determine which individual gave a specific command Selecting the Right User Number At installation each user number is assigned rights and privi leges For example user number 18 may have the rights to arm disarm and bypass zones This is true even if in this example there is no user 18 using the system Thus if you wan...

Page 13: ...t user code If you make a mistake entering the code simply re enter your user code How to Enter a User Code To enter a user code simply press the four numbers in succes sion Do not pause for more than five seconds between num bers For security reasons the code you enter is not displayed To Correct a User Code Entry 1 Re enter your user code Correcting a User Code Entry www ukpanels com ...

Page 14: ... sides of a square and beeps twice User codes can be created or changed as often as you like Any code you select must be four numbers long You cannot use 0000 or assign the same code to more than one user number Avoid codes that are easy to guess like 1234 The default master user code user number 1 is 5832 For security reasons be sure to change this code Do not as sign the code 5832 to another use...

Page 15: ... the proce dure for assigning or chang ing a user code Some security systems include wire less keyfobs and remotes used to arm and disarm the system If a keyfob or remote is lost you can pro tect your building by deleting its as signed user code TIP Assign or Change User Codes continued To Assign or Change a User Code continued 4 To exit press and hold the key for 2 seconds until you hear two beep...

Page 16: ...your system may recognize At the top of each user code section you will see a checklist like this Items on this checklist followed by an X are features of the user code The master user can arm and disarm the system and can make other changes such as disabling your system s features and changing user codes Master User Code Standard Code _X_ Optional Code ___ Active Certain Days Times ___ Standard C...

Page 17: ...ple your system can be programmed to switch the ex terior lights of your building on or off when you enter a relay code Relay codes must be programmed into your system by the in staller The relay code is a four digit code that you can change or delete like any other user code If you delete the relay code you will no longer be able to use this feature For systems without multiple areas as described...

Page 18: ...he week press the key Each time you Designed for parents whose children come home first this option allows you to be notified if your child is not home by a certain time You can be noti fied by pager by an automated telephone call or by your moni toring station Not all monitor ing stations offer this service The Kidwatch Code is a four digit code that you can change or delete like any other user c...

Page 19: ...he Kidwatch Code Otherwise the code works as before If you turn Kidwatch on or off it remains that way until you change it back Kidwatch Setup See Section 8 for the specifics of how the Kidwatch Code was set up on your system To Change Kidwatch Days continued press the key the dis play moves forward one day 4 To change the days that the Kidwatch Code is monitored enter the number of the day you wi...

Page 20: ... periods of time How it works Arriving at the building during a day when the Maid Code is active the maid can disarm the system by en tering the Maid Code Upon leaving the building the maid can arm the system by enter ing the same code To Change Maid Days 1 Press and hold the maid key for 2 seconds un til you hear two beeps Enter the master user code You see something like this 2 The three spaces ...

Page 21: ...e preceding section shows the Maid Code can be programmed to work on certain days of the week only If you prefer however you can set the Maid Code to work for the next few hours regardless of the day of the week The number of hours the Maid Code works depends upon your system s programming See Section 8 The Temporary Maid Code is assigned to user 13 To Start the Maid Code Timer 1 Press and hold th...

Page 22: ...rm sounds Instant Home Arming optional You can be inside the building when it is armed with instant home arming If some one enters the building through a protected door an alarm sounds instantly Automatic Arming optional Your system can be pre pro grammed to arm and disarm at preset times and days You cannot be inside the building when it is automatically armed See Note 1 on page 61 Quick Arming M...

Page 23: ...med During the exit delay the Arm LED blinks The keypad display counts down the seconds remaining in the exit delay The key pad may beep if so it beeps faster during the last ten seconds Any arming command with an exit delay may be canceled be fore the system is armed To cancel an arming sequence enter a user code during the exit delay To Stop an Arming Sequence 1 Enter your user code Canceling an...

Page 24: ...l Arming 1 Make sure the display reads READY Enter your user code Exit and secure the building Full Arming Interior armed _X_ Perimeter armed _X_ Exit allowed _X_ Requires user code _X_ Automatically arms ___ No entry allowed ___ Quick Full Arming If your system is pro grammed for quick full arming you do not need to enter a user code To Arm the System with Quick Full Arming 1 Press and hold the q...

Page 25: ... perimeter zones are armed Quick Home Arming If your system is pro grammed for quick home arming you do not need to enter a user code Home Arming Interior armed ___ Perimeter armed _X_ Exit allowed _X_ Requires user code _X_ Automatically arms ___ No entry allowed ___ To Arm the System With Home Arming 1 Make sure the display reads READY Press the key You see ENTER CODE 2 Enter your user code If y...

Page 26: ...ou are sure no system user will open a protected door or window Quick Instant Home Arming If your system is programmed for quick instant arming you do not need to en ter a user code To Arm the System with Instant Home Arming 1 Make sure the display reads READY Press and hold the instant key for 2 seconds until you hear 2 beeps You see ENTER CODE 2 Enter your user code The Arm LED blinks and the ke...

Page 27: ... Automatic Arming is enabled on Your system can automatically arm itself at pre set times of the day This option must be pro grammed into your system by your installer At two minutes and again at one minute before the Auto matic Arming sequence begins the siren sounds Then the exit delay begins You must leave the building during the exit de lay or an alarm sounds You can postpone the Auto matic Ar...

Page 28: ...s press the number above the day of the week press the key Each time you press the key the dis play moves forward one day 5 To change the days that Au tomatic Arming is in enabled enter the number of the day you wish to change 6 To exit press the key To Change Automatic Arming Days continued Automatic Arming continued www ukpanels com ...

Page 29: ...rotected Exception Any faulted Day Buzzer or Day Bell zones must be manually bypassed be fore arming can occur These are zones that cause a buzzer or bell to sound if they are faulted while the system is disarmed See Note 1 on page 61 Chirp Alert Arming With Chirp Alert Arming your system does not arm if a not ready zone exists At the end of the exit delay your system s sounders chirp You must re ...

Page 30: ...lassbreak de tector that zone remains by passed until you restore it However if you manually by pass a zone that is not a 24 hour zone it is restored when you disarm the system Bypassing To Bypass a Zone 1 When a zone is faulted the display reads ZONE NOT READY 2 To bypass the zone press the key You see ENTER BYPASS ZONE 3 Enter the two digit zone number For zones 1 9 en ter a 0 first You see ENTE...

Page 31: ...n bypass your system s zones Since by passed zones are not pro tected this feature increases the likelihood that your system may be defeated See Note 1 on page 61 To Bypass a Zone with Quick Bypassing 1 When a zone is faulted the display reads ZONE NOT READY 2 To bypass the zone press the key You see ENTER BYPASS ZONE 3 Enter the two digit zone number For zones 1 9 enter a 0 first To Restore a Byp...

Page 32: ...e can be entered the user must wait through a delay The delay lengthens as more invalid codes are entered Depending upon your system s programming the keypad lockout may not affect arming Keyswitch Arming This accessory Sierra S5051 allows you to arm and or disarm the system with a key Follow the instruc tions on the switch Quick Exit This option allows you to exit a home armed building without di...

Page 33: ...le its perimeter zones such as doors and windows are armed Arming begins by entering your user code If you exit the building during the exit delay the sys tem arms both the interior and perimeter zones full arming How ever if you do not exit the building the system automatically arms the perimeter zones only home arming www ukpanels com ...

Page 34: ...pad may beep during the delay If so it beeps faster during the last ten seconds The numeric display counts down the number of sec onds remaining in the entry delay During the entry delay the ENTER CODE icons are lit to remind you of the procedure to disarm the system Disarming To Disarm the System 1 Enter through a door pro grammed with an entry delay 2 Enter your user code Regardless of which met...

Page 35: ... smoke detector The amount of time you have to cancel the alarm depends upon how your installer pro grammed the system See the Cancel Alarm Time listing in Section 8 Your keypad may beep to warn you that an alarm is about to occur Five seconds after an alarm is canceled your system reverts to normal After an Alarm You should reset your system after an alarm This action clears your keypad s display...

Page 36: ...ike this 2 The three spaces in the nu meric display represent the first 3 days of the week Sun day Tuesday If a space con tains a dash Automatic Dis arming is disabled off for that day If the space contains a number Automatic Your system can automatically disarm itself at preset times of the day This option must be programmed into your system by your installer You can change the days that Automati...

Page 37: ...ng days press the number above the day of the week press the key Each time you press the key the display moves forward one day 5 To change the days that Au tomatic Disarming is in en abled enter the number of the day you wish to change 6 To exit press the key twice To Change Automatic Disarming Days continued Automatic Disarming continued www ukpanels com ...

Page 38: ... your keys are 4 Shut doors and windows completely Before arming your system be sure all protected windows and doors are closed As you leave the building shut the exit door com pletely 5 Regularly test and maintain your system Routine test ing and maintenance will help you detect a service condi tion See Section 6 for more information 6 Be selective when arming the system for instant alarms This s...

Page 39: ...ted if the problem continues Remember that bypassed zones are not protected Optional Alarm Features Your system offers additional optional alarm features described below Refer to Section 8 to see which of these options are in stalled on your system Alarm Lockout The system automatically ignores a sensor that repeatedly sends alarm signals Silent alarm With this option no bells or sirens sound duri...

Page 40: ...4 hour format 1 00 p m is expressed as 13 00 Thus when you enter the hours of the day be sure to use this format To convert from 24 hour time to 12 hour time subtract 12 hours from all times greater than 12 00 these are p m times In 24 hour time midnight is 00 00 and noon is 12 00 To Set the Clock and Calendar 1 Press and hold the clock key for 2 seconds un til you hear 2 beeps You see ENTER MASTE...

Page 41: ...u see something like this Enter the hour of the day us ing two numbers Be sure to use a 24 hour format see the note Then press the key 7 You see something similar to this Enter the minutes past the hour using two numbers Then press the key Your system automatically returns to its normal mode www ukpanels com ...

Page 42: ...urn the tone on or off by following the instructions to the right If the tone is on the action turns it off If the tone is off the action turns it on To Turn Tone On Off 1 Press and hold the pre warn key for 2 seconds until you hear 2 beeps When prompted enter the master user code If you hear three beeps the tone is now on If you hear one continuous 3 second beep the tone is now off How to Turn th...

Page 43: ...ff 3 To exit press the key Whenever you use your key pad a light automatically illu minates the display and keys This backlight shuts off 60 sec onds after you have finished us ing the keypad If you wish you can set the backlight to shine continuously This makes it easier for you to notice system messages espe cially if your keypad is located in a dark area If you turn the backlight on you can tur...

Page 44: ...ring the business upcoming holi day You can change the days that the relay works by following the procedure to the right To change the time of day that the relay works contact your in staller To Change the Relay 1 Days 1 Press and hold the walk test key for 2 seconds until you hear 2 beeps En ter the master user code 2 Press the key 8 times until you see 9 3 Press the key You see something like th...

Page 45: ...ow to Change the Relay 1 Days To Change the Relay 1 Days continued How to Change the Relay 2 Days To change the Relay 2 days follow the procedure to the right To Change the Relay 2 Days 1 Press and hold the walk test key for 2 seconds until you hear 2 beeps En ter the master user code 2 Press the key 9 times until you see 10 3 Follow steps 3 5 for chang ing the Relay 1 Days www ukpanels com ...

Page 46: ...er code 2 Press the key 10 times until you see 11 3 Follow steps 3 5 for chang ing the Relay 1 Days How to Change the Relay 4 Days To change the Relay 4 days follow the procedure to the right To Change the Relay 4 Days 1 Press and hold the walk test key for 2 seconds until you hear 2 beeps En ter the master user code 2 Press the key 11 times until you see 12 3 Follow steps 3 5 for chang ing the Re...

Page 47: ... test mode and make sure the sensor s zone is not bypassed If it is bypassed remove the bypass and repeat the walk test If this does not correct the problem contact your service represen tative IMPORTANT during a walk test your building is not pro tected against actual alarms To Conduct a Walk Test 1 Press and hold the walk test key for 2 seconds until you hear 2 beeps You see ENTER MASTER CODE 2 ...

Page 48: ... You see 1_4 ENTER 4 To view the oldest events first press To view the latest events first press Refer to the next pages to interpret the mes sages 5 Press to view the next event or to view the previous event To exit press the key Your system records important events such as alarms in Event Memory You can review Event Memory to monitor the status of your system As many as 500 events may be re cord...

Page 49: ...e the alarm oc curred Event Messages From the Code Table When the Code icon is lit the Table on pages 46 47 describes the type of event that occurred The number in the upper left corner corresponds to the event number in the table The Code 30 means that the installer finished program ming your system Some events use a combination of a code from the Table and other icons to describe the event For e...

Page 50: ...alarm occurred A medical emergency alarm was restored A police emergency alarm occurred A police emergency alarm was restored A fire alarm occurred A fire alarm was restored The system was placed in the programming mode The system was taken out of the programming mode A wireless device malfunctioned A malfunction in a wireless device was corrected A wireless device had a low battery A wireless dev...

Page 51: ...ypad did not communicate with the system Problems with a SpreadNet wireless keypad s communication were corrected A SpreadNet wireless keypad had a low battery Problems with a SpreadNet wireless keypad s battery were corrected A system user used the Quick Exit feature The system s power was turned on The system had too many messages to report to the monitoring station A wireless keyfob or remote h...

Page 52: ... for 2 seconds until you hear 2 beeps When prompted enter the master user code 2 Press the key twice You see 3 3 Press the key The bells and sirens ring for 4 sec onds 4 To exit press the key You can test your system s bells and sirens by following the procedure to the right See Note 2 on page 61 www ukpanels com ...

Page 53: ...ges to your system At your monitoring station s prompting you can initiate a re mote programming session by following the directions to the right To Start A Remote Programing Session 1 Press and hold the walk test key for 2 seconds until you hear 2 beeps When prompted enter the master user code 2 Press the key three times You see 4 3 Press the key The remote programming session begins Normally a r...

Page 54: ...the in structions in Troubleshooting Service Conditions later in this section To replace your system s bat tery call your service repre sentative See Note 2 on page 61 To Test the Battery 1 Press and hold the walk test key for 2 seconds until you hear 2 beeps When prompted enter the master user code 2 Press the key four times You see 5 3 Press the key The keypad beeps three times The battery test ...

Page 55: ...nsor needs Bypass the sensor or TROUBLE service arrange for repair Display reads A sensor may have Call for service TAMPER been tampered with Display often A sensor may need Call for service reads TROUBLE service or TAMPER Display reads Any one of your Depending upon your NOT READY sensors may be arming type your system faulted may be able to arm If not correct any faulted zones and then attempt t...

Page 56: ...You may have more than one service message To view the next message press the key again If there are no new messages your keypad exits the Service Message display What to do Message Code 1 2 3 4 There is a power failure in progress The control panel s battery is low The monitoring station phone 1 does not answer The monitoring station phone 2 does not answer Look for signs of power failure in othe...

Page 57: ...lized A system component is not communicating with the control panel Call for service Call for service Call for service If line is func ioning call monitoring station If not call telephone company for service If line is func ioning call monitoring station If not call telephone company for service Call for service When power returns to normal system should revert to normal functioning If not call f...

Page 58: ... area most system us ers can arm and disarm The first diagram shows how a building could be divided to in clude a common area Buildings may also be parti tioned without a common area As the second diagram shows this setup works well for struc tures with tenant spaces but no lobby or shared hallway Each system user is assigned rights to certain areas Users can arm and disarm only those areas to whi...

Page 59: ...an remain open af ter the other shops are closed and armed Dividing a building into areas changes the following system functions 1 Users have restricted ac cess to system functions A user with access to only one area cannot issue commands affecting other areas or obtain information about the other ar eas 2 Keypads may respond dif ferently depending upon where they are located and how they are prog...

Page 60: ...er Code Area basic users can dis arm and may be able to arm bypass or make other changes within an area Users can have rights to more than one area Area Maid Code Maid Days are assigned to each area so if you need to change the Maid Days you must make the changes for each area individually Kidwatch Code Your system recognizes only one Kidwatch Code regardless of how many areas are present The Kidw...

Page 61: ...for the remaining areas do not apply No Reserved User 01 Grand Master User 11 Kidwatch 12 Area 1 Master 13 Area 1 Maid 15 Area 1 Duress 16 Area 2 Master 17 Area 2 Maid 19 Area 2 Duress 20 Area 3 Master 21 Area 3 Maid 23 Area 3 Duress 24 Area 4 Master 25 Area 4 Maid No Reserved User 27 Area 4 Duress 28 Area 5 Master 29 Area 5 Maid 31 Area 5 Duress 32 Area 6 Master 33 Area 6 Maid 35 Area 6 Duress 36...

Page 62: ...nd disarming Your icon keypad can be used to arm and disarm its assigned area only You cannot disarm other areas from the icon keypad Bypassing You can use the icon keypad to bypass only those zones within the assigned area Obtaining other system information From the icon key pad you can get information about the zones within the as signed area only Canceling alarms You can only cancel alarms occu...

Page 63: ...d Setup Options Check if installed _____Maid Code _____Kidwatch Code _____Duress Code _____Automatic Timed Arming _____Automatic Disarming _____Quick Home Arming _____Quick Full Arming _____Automatic Home Arming _____Quick Instant Home Arming _____Force Arming _____Goof Proof Arming _____Chirp Alert Arming _____Quick Bypassing _____Quick Exit _____Exit Termination _____Extended Exit Delay _____Res...

Page 64: ...______________ Automatic Disarming Time ___________________________ Device Connected to Relay 1 _________________________ _________________________________________________ Device Connected to Relay 2 _________________________ _________________________________________________ Device Connected to Relay 3 _________________________ _________________________________________________ Device Connected to ...

Page 65: ...ual may not be avail able due to U L or local requirements Contact your in stallation company for further information 2 These tests should be conducted on a weekly basis Con tact your installation company for your particular require ments www ukpanels com ...

Page 66: ...near the bedrooms In new construction a smoke detector must be installed in each bedroom Smoke detectors should also be installed in living rooms closets utility and storage rooms basements and attached garages One detector should be placed on every floor For more information contact the National Fire Protection Associa tion at Batterymarch Park Quincy MA 02269 Ask about Standard 72 Chapter 2 BEDR...

Page 67: ...ou take the following steps to develop your own emergency plan 1 Determine at least two means of escape from every room especially bedrooms Remember that normal exits such as doors may be blocked Plan for family members to meet outside at a specific location 2 Sketch your escape plans like those below Post copies of the escape plan in each room Keep escape routes free from obstruc tions 3 Keep all...

Page 68: ...64 8 Notes Below is a space to sketch how the building is zoned and or divided into areas Be sure to note how the zones and or areas are numbered and labeled Sketch www ukpanels com ...

Page 69: ...rs both along the building s perimeter and in side the building Home Arming a method of arming that arms only those sensors along the pe rimeter of your building Instant Home Arming a method of arming that triggers an alarm the instant a sensor detects an alarm condition Monitoring Station a service that monitors the status of your security sys tem through a telephone hook up Tamper describes a se...

Page 70: ... delays 30 Event Memory 44 Exit delay 19 Exit termination 28 Extended exit delay 28 False alarms preventing 34 Glossary 61 Keyfob deleting lost 11 Keypad lockout 28 Keyswitch arming 28 Learning period 3 RPS session 48 Relay 1 days changing 40 Relay 2 days changing 41 Relay 3 days changing 42 Relay 4 days changing 42 Remote deleting lost 11 Remote Programming Session 48 Secondary Function Keys 4 Se...

Page 71: ...67 8 Notes Notes www ukpanels com ...

Page 72: ...cksys com Copyright 1999 C K Systems Inc 5 051 531 01 Rev C For service on this system contact Company ________________________________ Address ________________________________ ________________________________ Telephone ________________________________ ________________________________ www ukpanels com ...

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