Sierra Wireless Voq Quick Reference Download Page 137 | Manualshive

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Regulatory and Safety Notices

Rev. 1.2 Apr. 04

137

magnetic, and electromagnetic fields (up to 300
GHz)

•

Official Journal of the European Union, 1999,
Council Recommendation of 12 July 1999 on the
limitation of exposure of the general public to
electromagnetic fields (0 Hz to 300 GHz)

To maintain compliance with EU RF exposure
guidelines, use only the accessories supplied or
approved by Sierra Wireless. The Voq Professional
Phone is designed to be carried in a Sierra-approved
holster when carried on your body. When carrying the
phone while it is switched on, use the specific Sierra-
approved holster that has been tested for compliance.
Use of accessories that are not approved by Sierra
Wireless could void compliance with regulatory rules,
and thereby your authority to use this equipment.

EU REGULATORY CONFORMANCE

Sierra Wireless hereby declares that the A10 Voq
Professional Phone is in conformity to all the essential
requirements of Directive 1999/5/EC.

The Declaration of Conformity made under Directive
1999/5/EC is available for viewing at the following
location in the EU community:

Sierra Wireless (UK), Limited
Lakeside House
1 Furzeground Way, Stockley Park East
Uxbridge, Middlesex
UB11 1BD
England

Voq Warranty

Please refer to the

Voq Professional Phone Warranty

and License Agreements

booklet that comes with your

Voq phone.

Voq Professional Phone model numbers

•

Model A10 operates in the 900/1800/1900 MHz
range for Europe and Asia

•

Model A11 operates in the 850/1800/1900 MHz
range for North America

Patents

Patents Pending.

This product includes technology licensed from: Zi
Corporation, Jataayu Software (P) Ltd., Certicom
Corporation, Tao Group Ltd., Advanced Research
Technologies, Inc., Sun Microsystems, and Microsoft
Corporation.

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Summary of Contents for Voq

Page 1: ...n On Off the phone Press and hold the Power button Lock the keypad Press and hold Unlock the keypad Unlock Enter password if Keypad text input On and Off To Follow these instructions Change the ring sound Start Settings Sounds Ring tone Change to vibration alert Start Settings Sounds Ring tone Vibrate Choose edit an alert profile Start Settings Profiles Set the time and date Start Settings More Da...

Page 2: ...Change default number for a contact Contacts Select contact Move joystick left or right Assign special ring to a contact Contacts Select contact Press joystick Edit Scroll down to Custom Ring Tone Done Put a caller on Hold Menu Hold Activate call on Hold Menu Unhold View previous calls Start Call History Make a conference call 1 Call the first person Press Hold 2 Call the second person while first...

Page 3: ...for messages Start Inbox Menu Send Receive To Follow these instructions Make a call Type phone number Send E mail myVoqTM incl sending e mail and SMS To Follow these instructions Send an SMS message Type phone number Send SMS Or Type Contact name Send SMS Or Type GAL recipient s name Send SMS Or Type message Send SMS select Contact Send Write a note Type note Note l Save As Save Add text to a note...

Page 4: ...dd Add a custom alert to a keyword in message title Start More VoqMail Settings Keyword Alerts New Enter keyword and priority Done VoqMailTM Professional Edition To Follow these instructions Play a song from the playlist Start More Windows Media Scroll to the file to play Play Skip to Beginning of current file Beginning of previous file Next file on playlist Move joystick to the left Move joystick...

Page 5: ...d 16 Home screen 16 myVoqTM screen 16 Keypad 17 Joystick 17 Keys and buttons 19 Programs Making and Answering Calls 34 Making calls 36 Voice dialing 40 Answering calls 42 Reviewing calls Managing Your Personal Information 46 Managing your contacts 50 Using the calendar 51 Using tasks 52 Writing notes E mail and Messaging 56 Choosing your e mail 58 VoqMailTM software ...

Page 6: ...d time 99 Owner information 99 Power management Browsing the Internet 106 Browsing the Internet 108 Customizing Internet Explorer Playing Music Games and More 110 Playing audio or video files 112 Playing Java applications 114 About myVoqTag indexes 114 Playing Solitaire 114 Playing Mount Voq 115 Using the calculator 116 Recording voice notes or memos 117 Adding programs 118 Removing programs Voq A...

Page 7: ...1 Getting Started What s in the box Getting up and running ...

Page 8: ... will provide you with a SIM Subscriber Information Module card that contains all your account information Your phone cannot function without this card Note To browse the Internet and use e mail on your Voq phone your SIM card must be GPRS enabled To use VoqMailTM Professional Edition your SIM card must be VPN enabled To install your SIM card 1 Remove the SIM card from its packaging 2 Lay the phon...

Page 9: ...til it clicks into place 3Charge the battery Charge the battery for a minimum of 12 hours the first time You can use the phone while the battery is charging If the battery is totally discharged when you plug in the AC adapter it takes several minutes for the phone to start up This is normal and ensures that the phone has sufficient power for reliable operation 1 Plug the lead from the AC adapter i...

Page 10: ... making a phone call or by calling your voicemail box if you have one 6Send an SMS 1 Flip open the QWERTY thumbpad When you do the phone displays the myVoq screen 1 Turn on the phone 2 Dial the number 4 To end press the red button 3 Press the green button ...

Page 11: ... Here and follow the instructions 8Top ten things to do next The Voq phone is an exciting new device that combines a phone a PDA and a messaging device in one Try out these other key Voq features Set up your e mail See Choosing your e mail page 56 Add contacts and make a call from your contacts list See Managing your contacts page 46 Learn about myVoq See About myVoq page 27 Browse the Web See Bro...

Page 12: ...Voq User Guide ...

Page 13: ...2 Knowing Your Phone The VoqTM Professional Phone Flip open QWERTY thumbpad Home screen myVoqTM screen Joystick Keys and buttons Programs Status icons ...

Page 14: ...gy in the palm of your hand make calls send e mail and SMS messages browse the Internet and manage your calendar For a person on the go it s everything you need and more Handset speaker Color display Soft key End button red On Off button Joystick Soft key Talk button green Volume control Infrared port SD card slot Record voice dial button Headset connector LED indicator ...

Page 15: ...in the Home screen or on a call opening the thumbpad launches the myVoq screen Shift key Backspace key Number keys Shift key Number keys Return key Letter keys Press the Shift key twice to invoke shift lock The next key you press will be in uppercase You can cut copy and paste just like on a PC keyboard To select text press and hold the Shift key then move the joystick left or right To cut copy or...

Page 16: ... for many tasks Scroll to any area on the Home screen and press the joystick to start the application myVoqTM screen The myVoq screen is what you see when you press or flip open the thumbpad from the Home screen or during a call The myVoq program powers the thumbpad and activates the phone s advanced search store and send capabilities Use myVoq to Easily send an SMS or e mail Quickly find informat...

Page 17: ... click It confirms your selection and starts an action Keys and buttons Talk button End button Ends voice or data calls Ends the active call when you are on a conference call or when you have another call on hold Locks the keypad when you press and hold the button Home button Displays the Home screen leaving other applications open myVoq button Launches myVoq with the thumbpad closed Activates the...

Page 18: ...ange the ringer volume press Start Settings Profiles then change the settings for the profile you are using Record Voice Dial button Turns voice dialing on when when you press and hold See Voice dialing on page 36 Turns the voice memo recording function on when you press once See Recording voice notes or memos on page 116 LED indicator When the phone is cradled or connected to the AC adapter red i...

Page 19: ...d low bandwidth battery saving mail reception and delivery Contacts Quickly find who you are looking for myVoq Activate the thumbpad and the phone s power ful search store and save capabilities MSN Messenger Send and receive instant messages to and from your friends and colleagues Pocket MSN Sign up for Microsoft s offering of online ser vices Settings Change the way the phone looks and behaves to...

Page 20: ...ng tip and taxes Infrared Beam information to from other phones and laptops using infrared Accessories folder Mount Voq Climb Mount Voq with this challenging thumb pad typing game Games folder Solitaire Pass the time playing this well known card game Games folder Jawbreaker Pass the time playing this challenging new New e mail or SMS Call forwarding New voicemail Press 1 to retrieve Call on hold R...

Page 21: ...d About text input modes Setting the time and date Entering text and numbers Setting the backlight timer Navigating menus with numbers Setting the screensaver timer About myVoq Setting your voicemail number Using Secure Digital SD cards Setting number time and currency formats Managing Memory ...

Page 22: ...e lock on page 102 Setting the time and date Note Your phone needs the correct date and time to ensure that your calendar and inbox work properly For example alarms will not occur at the expected times and messages may not load correctly into your mailbox Some service provider networks automatically set the date and time If not set them manually To set the date and time 1 Press Start Settings More...

Page 23: ...y turn off to save battery life When the screen saver turns off the display the LED indicator on the top right hand side of the phone blinks green periodically to indicate that the phone is on Setting your voicemail number The number 1 on your keypad is reserved as a speed dial shortcut to your voicemail To change or set your voicemail number 1 Press Start Settings Phone Call Options 2 Scroll to V...

Page 24: ...ct Flight mode off Entering text and numbers The simplest way to enter text and numbers is using the flip open thumbpad For a list of keystrokes to display special characters see QWERTY thumbpad key strokes on page 130 About text input modes You can choose from several different input modes when you enter text or numbers Power off Turn off the phone safely Flight mode Turn the radio on or off e g ...

Page 25: ...enu select the input mode from the list Predictive text eZiTap mode When you type using the keypad the phone can predict and displays word before all letters are pressed To enable predictive text or eZi mode press and hold the key then choose eZiTap English Use the following keys on the keypad when in eZi mode Multipress All lowercase abc 2 22 222 a b c Numeric All numbers 123 222 222 Predictive t...

Page 26: ...ortcuts to save scrolling and keystrokes When you see a number beside an item in a list press the corresponding number on the keypad or the thumbpad to select the item Navigating with the joystick The joystick can help you navigate and select information quickly For example if you are changing the ring tone for your phone Start Settings To select the underlined word in inline mode simple press the...

Page 27: ...ther reduces the number of keystrokes you need to send messages For a quick overview of what you can do with myVoq see the Quick Reference myVoqTM incl sending e mail and SMS on page 3 Starting myVoq myVoq starts when you flip open the thumbpad or press the myVoq button just below the joystick Joystick left or right In Joystick As you move the joystick left or right you change the information in t...

Page 28: ...at check applications and categories at the same time Note When the thumbpad is closed myVoq uses 0 9 to find alphabetic names When the thumbpad is open myVoq uses the actual keyboard letters To search start typing As you type the program compares the letters numbers or characters you type with data in many of the applications listed on the phone not just the Contacts list For example myVoq automa...

Page 29: ... record myVoq searches for default phone numbers only For example here is a search using a person s company name Storing and sending The myVoq program allows you to type text and save it as a Note or even as a Contact record You can also decide to send the note as an SMS or an e mail message by pressing Menu and selecting Send as E mail or Send as SMS Service Messages A service message is normal a...

Page 30: ...he contacts facing down and the cut corner of the card facing the phone Copying files to an SD card You can copy files such as MP3 and other media files to an SD card and play them on your phone To copy a file to an SD card 1 Insert an SD card into your phone 2 Connect the phone to your desktop PC using the sync cable or the cradle 3 On your PC copy the file you want The file format must be wav mp...

Page 31: ...automatically in the PlayList Copying files to your phone You can copy various media files such as a new background or a new ring tone to your phone Store large files such as mp3 files on an SD card rather than directly on your phone See Copying files to an SD card on page 30 To copy a file to your phone 5 Paste the file into the appropriate folder Store background pictures in Home Store ring tone...

Page 32: ...Voq User Guide ...

Page 33: ...4 Making and Answering Calls Making calls Voice dialing Answering calls Reviewing calls ...

Page 34: ... E The fields included in the basic contact search are first name and last name Make a call from the Contacts list To make a call from the Contacts list you can Use the thumbpad Use the keypad Use the joystick Find a contact make a call using the thumbpad The easiest way to find a contact particularly in a long list is to use the thumbpad 1 Open the thumbpad 2 Type the contact s first name last na...

Page 35: ...e number to a contact To change the default number for a contact 1 Press Contacts to display the Contacts list 2 Scroll to the contact Make a call using recently dialed numbers 1 On the Home screen press The phone displays a list of recently dialed numbers 2 Select the name or number to call then press the joystick Redial the last number called Press twice with no numbers entered Make a call from ...

Page 36: ...on the keypad to make a call To make a call using a speed dial shortcut If the speed dial number has a single digit 0 9 press and hold the key from 2 to 99 The number 1 is reserved for your voicemail To add a person or number to your Contacts list first See Adding Contacts on page 46 To create a speed dial shortcut 1 Press Contacts then select a name on the list 2 On the Contact screen highlight a...

Page 37: ... speech you can record the digits to train or personalize the phone Main The default mode which combines both Digits and Names modes This mode also recog nizes commands are in Main mode you say a preset command to activate or start a function on your phone Note If you press and release the Record button quickly you start the Memo record function To use a command 1 Press and hold the Record button ...

Page 38: ...r selection then press Done Record a voice tag A voice tag is essentially a spoken verbal shortcut to a person s phone number The number must already be To record a voice tag 1 Press Start More SmARTspeak NG Options Voice Tags 2 When your list of contacts appears scroll to the contact for whom to create a voice tag Press Select or press the joystick 3 The phone displays the numbers listed in the ...

Page 39: ...rk appears beside contacts with one or more voice tags 1 Press and hold the Record button on the right side of the phone 2 Wait for the prompt If you are in Voice mode say the voice tag associated with the contact The phone plays back the voice tag and then dials the phone number opens a new e mail message or displays the Web page If you are in Main mode say the command Call then say the voice tag...

Page 40: ...where the pause will occur during dialing To resume dialing after a manual pause press 4 Select Done Reject means the call is redirected to your voice mail box if you have one If you don t have a mail box the call is terminated Turn the ringer off for all calls 1 Press the Power button to display the Quick List 2 Choose Silent Turn the speakerphone On and Off To turn the speakerphone On press and ...

Page 41: ... finished press Save 5 On the Contact screen fill in other fields as necessary then press Save End Disconnect the call Hold Put the active call on hold Unhold Activate the call on hold Swap Switch between two calls Save Contact Create a contact record for the caller Conference Join calls together Private Put all conference calls on hold except one Mute Mute the microphone you hear the caller but t...

Page 42: ...curs you answer the call by pressing the call is placed in voice mail after the requisite number of rings or the caller disconnects Reviewing calls You can view information about calls you have made and received For example you can see who has called you recently and see the duration of the call Call history Call History displays the last calls that you have made received and missed Each entry for...

Page 43: ... messages To change your speed dial shortcut see Speed dialing on page 36 Call timers Call timers record the length of your last call and other call statistics This information is useful for keeping track of your calling patterns It can also help you estimate your monthly billing View Call Timers Press Start Call History Menu View Timers Note The length of calls is not recorded when you are using ...

Page 44: ...Voq User Guide ...

Page 45: ...5 Managing Your Personal Information Managing your contacts Using the calendar Writing notes ...

Page 46: ...an filter and view contacts in a category Use infrared to beam contact information to another device such as your PC if it has an infrared sensor Save contacts to a SIM card and view SIM contact information Change the default number or address 1 Press Contacts 2 Select a contact 3 On the Contact screen scroll to the person s number or address 4 Press Menu Set as Default Edit Done Note You can also...

Page 47: ...isplays the information you typed in a list 3 Assign a category to each piece of information by selecting the item and pressing the joystick left or right For example change the field for Doe to Last name rather than First name 5 On the Contact screen fill in other fields as necessary then press Save Enter information in the appropriate field For example the phone uses the number in the Mobile fie...

Page 48: ...ess 2 Start typing the contact name or select Contacts 3 Highlight the contact then press Menu Notes 4 Write the note then press Done 3 Scroll to the field you want to change then press Edit 4 Change the information then press Done Add a contact from an incoming call 1 On the Call Progress screen press Menu Save to Contacts 2 Fill in the contact fields the press Done Download contacts from your PC...

Page 49: ...h to copy a phone number and press the joystick Create a SIM contact from a regular contact You can save the contact name and one phone number from a contact record to a SIM card 1 Press Contacts 2 Select a contact and scroll to the phone number you want to save to the SIM card 3 Press Menu Save to SIM Done Create a new SIM contact 1 Press Contacts Menu New SIM Contact 2 Enter the contact s name a...

Page 50: ...phone updates your calendar differently depending on the software and software version running on the e mail server For more information see Meeting requests on page 72 Add a new appointment Edit an appointment 1 Press Start Calendar 2 Select the appointment to edit then press Edit 3 Make your changes then press Done Delete an appointment 1 Press Start Calendar 2 Select the appointment press Menu ...

Page 51: ...enu Go to Date 2 Type the date to view then press Done Week view Week view displays your schedule one week at a time with one hour increments from 9 00 to 5 00 down the side of the screen Month view Month view provides an overview of your schedule one month at a time The symbols on the calendar indicate when you have appointments Using tasks A task is a project assignment or errand that you don t ...

Page 52: ...art More Tasks 2 Select the task then press Activate Delete a task from the Tasks list 1 Press Start More Tasks 2 Select the task then press Delete 2 Select Save As beside Note and press the joystick 3 When you have finished typing you can save the note or send it To save the note press Save To send the note as an SMS press Menu Send as SMS To send the note as an e mail press Menu Send as E Mail 4...

Page 53: ...mation Select Notes from the myVoq screen then select the note to edit 2 Once you find and display the note edit it then press Save Tip you can use myVoq notes as a contact manager Simply use the contact name e g person or company ...

Page 54: ...Voq User Guide ...

Page 55: ...6 E mail and Messaging Choosing your e mail VoqMailTM Software Creating messages Viewing and responding to messages Multimedia Messaging Service MMS Instant messaging ...

Page 56: ...igure the account Your choice will depend on the type of e mail server your service If your e mail server supports only the POP3 protocol you must use Inbox POP3 See Setting up a POP3 account on page 61 Working with multiple accounts You can configure and use up to eight different messaging accounts All accounts are stored in the Inbox program For example you can have a separate account for Home e...

Page 57: ...ctiveSync is also the account name for your Microsoft Exchange mailbox Switch between accounts When you open your Inbox by clicking Start Inbox the phone displays the last account you used To switch to a different account 1 Press Start Inbox 2 Push the joystick right or left to switch from one account to another View the complete list of accounts To see a list of all your accounts 1 Press Start In...

Page 58: ...il is a powerful e mail program that VoqMail Personal Edition features VoqMail Personal allow you to Connect to mail servers hosted by Internet or telephone service providers Enjoy full e mail functionality send receive forward and delete messages Define your e mail delivery settings Send messages immediately Send e mails using the Contacts list Reply to e mails with a phone call Synchronize with ...

Page 59: ... check for responses to e mails you send Accept Outlook meeting invitations which automatically updates your Voq calendar and preserves meeting attachments Secure VPN access Microsoft Exchange 5 5 2000 and 2003 Lotus Notes 5 0 12 or later Novell GroupWise Other IMAP4 servers VoqMail Pro is not compatible with POP3 servers The Voq phone provides POP3 support through a standard account that you can ...

Page 60: ...mywork com VPN user name e g jsmith Incoming and outgoing mail server names e g mail mywork com Work domain name e g mywork Start the VoqMail setup wizard Use the setup wizard to configure both VoqMail 2 Follow the instructions on the display Press Next to move to the next screen or Previous to move to a previous screen If you are setting up your work e mail with VoqMail Pro you can send an e mail...

Page 61: ...s automatically press Next to enter settings Scheduling e mail polling with VoqMail The Voq phone periodically contacts your mail server and checks for mail This is called polling Polling means your e mail is always there similar to your desktop PC Although polling uses very little bandwidth you can control how often your phone checks for mail to maximize battery life and minimize airtime charges ...

Page 62: ... phone will not automatically check for mail 1 Press Start More VoqMail Settings Schedule Settings Basic 2 Press Next In the Check Messages field set the polling Check for messages manually To check for new messages immediately without waiting for the next scheduled polling or if the polling schedule is set to Manually 1 Press Start Inbox 2 If necessary scroll right or left to switch to your e mai...

Page 63: ...ne custom alerts for the e mail messages you receive depending on the sender For example you could assign a special sound alert to an important customer VoqMail Pro also has a unique reply alert feature If you Alert level settings have two parts the ring tone and how much of the message body is downloaded The default alert level settings are Note If you assign an alert level with an All text setti...

Page 64: ...custom alert Pro only 1 Press Start More More VoqMail Settings Contact Alerts 2 Select the contact from whom you want to 1 Press Start More More VoqMail Settings Alert Settings 2 Select the alert level you want to change then press Edit 3 Choose the sound and download options for the alert then press Done twice VoqMail message limits You can set the following limits on messages and data traffic Ma...

Page 65: ...sequently SMS and e mail are described together in many of the instructions that follow Note Depending on your network sending or receiving e mail may block voice calls or send them to your voicemail after you have typed a few words press Menu Send E mail 2 On the Insert Contact screen type an e mail address or start typing the recipient s name to search for a contact in your contacts list If you ...

Page 66: ... cannot use myVoq to search your contacts To take advantage of myVoq s advanced search features start your message from the myVoq screen To create a message from the Inbox 1 From the Home screen press Start Inbox New 2 Move the joystick left or right to choose the mail account you want to use then press Select 3 Complete the message fields To enter recipient e mail addresses or SMS numbers Press t...

Page 67: ...nd press Send Tips When using the keypad in Multipress mode you can insert punctuation such as the at sign a 2 Scroll to the sender s name in the From field then press the joystick A screen appears with all known phone numbers for the contact 3 Scroll to the desired number and press the joystick to make the call Other e mail options Inserting predefined text into messages To save time entering tex...

Page 68: ...that is automatically inserted into messages you send Note If you use myVoq to compose an e mail 5 Replace the text with in the Signature box with a signature to insert and press Done The signature is inserted into messages that you send from this account To remove a signature repeat steps 1 and 2 above then uncheck Use signature with this account A signature is no longer inserted in messages that...

Page 69: ...ains messages that you delete until you empty this folder Drafts Contains messages that you save before sending Sent Items Contains copies of messages that you send You can move a message to a different folder within the same account View message folder contents 1 Press Start Inbox Menu Accounts Folders 2 Scroll to the account for which to view the contents of a message folder 3 Press Folders and ...

Page 70: ...ct the message notification area on the Home screen The phone stores received messages in the Inbox messages are displayed and show the date and time that messages were sent Change message list display options 1 Press Start Inbox Menu Options Display 2 Change the display options then press Done You can change the status of a message by marking it as Read or Unread Mark a message as Read or Unread ...

Page 71: ...s Done The message is displayed using the appropriate characters for the selected language 3 In To enter recipient e mail addresses or SMS numbers Insert a semicolon between multiple addresses or SMS numbers Note You cannot forward to an SMS number and an email address at the same time You must forward separate messages Optionally you can enter an introductory mes sage by scrolling to the message ...

Page 72: ...or attachments Download an attachment 1 Open the message with an attachment to View an attachment In an open message containing a downloaded attachment select the attachment Note To view attachments you must have the appropriate viewer or reader installed If an attachment will not open your phone likely does not have the application that supports the file type Many attachments cannot be viewed on ...

Page 73: ...ept an invitation you update the calendar on the mail server the next time you sync your phone This means that the calendar at your office may not Configure an automatic e mail to send to a delegate 1 Press Start More VoqMail Settings Calendar Settings 2 Check Notify my delegate of meeting requests and updates then fill in the delegate s name and e mail address 3 Press Done Import SMS messages fro...

Page 74: ...ing 2 Select Inbox to view your received MMS messages MMS Messages may have multiple pages to view To send an MMS message Select Compose to send a message that contains a combination of pictures sounds and text Compose allows you to create messages with multiple pages 2 When your MMS is complete press Send to address your message Insert the phone number of a person whose phone accepts MMS messages...

Page 75: ...r your phone communicates periodically with the MSN Messenger server to check for messages This consumes airtime To avoid extra charges be sure to sign out when finished using MSN Messenger When you sign in MSN Messenger retains your sign in name and your password if you opted to save it so that you don t need to enter this information again Sign out of MSN Messenger Press Menu Sign out Add an MSN...

Page 76: ... be able to receive instant messages at any time your phone is connected to a network press Options Passport Account Run this program when connection is available Done Return to the contacts list From a chat press Menu My Contacts End a chat Press Menu End Chat See who is already chatting Press Menu Chats Block or unblock an MSN Messenger contact 1 In the MSN Messenger contacts list select the con...

Page 77: ...able depending on the type of e mail account you use on the phone VoqMail Personal VoqMail Pro Wireless ActiveSync POP3 E mail Features Continuous delivery Work E mail Personal E mail Optimized Polling Battery Saver Bandwidth Saver Contact Subject Reply Alerts Auto Download Rules Auto Suspend Rules ...

Page 78: ...e Meeting Requests Save attachments to invitations Microsoft Exchange 5 5 Microsoft Exchange 2000 Microsoft Exchange 2003 Lotus Notes Novell GroupWise E mail response to originator E mail request to delegate Device Calendar Updated Server Calendar Updated ...

Page 79: ...7 Synchronizing Your Phone Synchronizing your Voq phone Getting started ...

Page 80: ...all them on your desktop PC If your company has Microsoft Exchange 2003 installed as a messaging and collaboration server you may be able to synchronize About ActiveSync The word ActiveSync can mean different things depending on where it appears on your phone ActiveSync is the name of the program you use to synchronize information with your desktop PC ActiveSync is also the account name on the pho...

Page 81: ...002 from the Voq Companion 4 Once you have finished installing ActiveSync go back to the Overview screen and click Install Voq Desktop Tools Note If you intend to synchronize your Calendar wirelessly using Wireless ActiveSync you will not need VoqDesktop Tools Voq Calendar Sync Be sure to uncheck VoqCalendar when you create a partnership in Step 3 below 2 Connect the phone and the PC After you ins...

Page 82: ... If you wish to synchronize your phone to Microsoft Exchange 2003 using Wireless ActiveSync follow the instructions carefully to configure your connection and choose the folders you wish to synchronize Inbox Calendar Contacts If you are using VoqMail Pro do not select Inbox See Synchronizing remotely on page 84 5 When asked choose the folders you wish to synchronize when connected via a cable or T...

Page 83: ...ation types you want to synchronize when the phone and the PC are connected by changing your desktop PC settings 1 Start ActiveSync On your desktop PC click Start Programs Microsoft ActiveSync 2 On the ActiveSync window choose Tools Options 3 Check the items to synchronize then click OK The next synchronization uses the new settings Synchronizing your e mail inbox Lotus Notes Lotus Domino server C...

Page 84: ... phone Note SMS messages are not sychronized Synchronizing remotely You can synchronize remotely with your desktop minimal amount of bandwidth See Set VoqMail Sync Settings on page 86 You can still use ActiveSync to synchronize your Calendar and Contacts Create a synchronization schedule Create a schedule so that your phone and server synchronize at the intervals you specify 1 Press Start ActiveSy...

Page 85: ...reless sync for Contacts you would do this at home or at the office via your sync cable Synchronize your calendar wirelessly Configure an Exchange Server connection To configure or edit the server connection 1 Press Start ActiveSync Menu Options Server Settings Connection 2 Fill in the fields User name enter your Microsoft Exchange User name Password enter your Microsoft Exchange password Domain e...

Page 86: ...ings Advanced 2 Choose how you want the phone to synchronize Sync Full Messages Choose how often you want the phone to complete a full synchronization of messages This means downloading the full bodies of all messages in your VoqMail Inbox Sync When Roaming enable or disable automatic polling when the phone is in roaming mode ActiveSync errors If ActiveSync cannot synchronize your information it d...

Page 87: ...8 Configuring Your Phone Phone Certificates Sounds Data connections Profiles Date and time Home screen Owner information About Power management Accessibility Regional settings Beam Voq software updates ...

Page 88: ...going calls For example you can block all outgoing international calls See also Fixed Dialing as a different way to restrict outgoing calls Call Forwarding Its easy to forward your unanswered Voq calls to another number your corporate voice mail for example 1 Press Start Settings Phone Call Forwarding 2 Choose when to forward a call Unconditional forward all calls immediately No Reply forward call...

Page 89: ...cide if you want people to see your name and number on their phones when you call them Channels You can configure phone channel settings 1 Press Start Settings Phone Channels 2 Select the options you want then press Done Fixed Dialing Fixed dialing lets you restrict outgoing calls to the area codes and phone numbers you specify 1 Press Start Settings Phone Fixed Dialing 2 Check Enable fixed dialin...

Page 90: ...so remain silent or vibrate To set alert sounds for incoming e mail messages see E mail sound alerts on page 62 Copy a sound from your PC 1 Connect the phone to the USB port on your desktop PC using the sync cable or the cradle 2 On your PC copy the sound file you want The file format must be wav mp3 or wma 3 From your desktop PC start ActiveSync 4 On the main window click Explore double click My ...

Page 91: ...t settings Select a profile The quickest way to select a profile is to scroll to the profile displayed at the bottom of the Home screen and press the joystick Scroll to a new profile and press the joystick Or 1 Press Start Settings Profiles 2 Scroll to a new profile press Menu Select Done Tip You can also change your profile using the Quick List Press the Power button and then select the profile E...

Page 92: ...the phone to your desktop PC with a USB cable or place the phone in the desktop cradle 2 On the desktop PC start ActiveSync 3 On the main ActiveSync window Click File Explore Double click My Smartphone under Mobile Specify the idle time before the Home screen appears 1 Press Start Settings Home Screen 2 In Time out scroll to the amount of time for the phone to be idle before the Home screen automa...

Page 93: ...ms Press Start Settings Beam Receive incoming beams The phone receives all incoming which you connect This helps prevent unauthorized users from accessing your device You can store two types of certificates on your phone Personal certificates Establish your identity Root certificates Establish the identity of serv ers to which you connect View and delete certificates Press Start Settings More Cert...

Page 94: ...tion 1 Press Start Settings More Data Connections Menu Edit Connections Dial up Connections Menu Add 2 Enter the requested information as follows and then press Done Description enter a name for the connection Connects to scroll to the network Caution If you set the Internet connection field to a specific GPRS connection rather than to Automatic the phone uses this GPRS connection even when it is ...

Page 95: ...ctions Dial up Connections 2 Scroll to the connection to delete 3 Press Menu Delete Create a VPN connection 1 Press Start Settings Data Connections Menu Edit Connections VPN Connections Menu Add 2 Enter the requested information as follows then press Done Description enter a name for the connection VPN type scroll to the type of VPN Server enter the VPN server name Connects from scroll to the type...

Page 96: ... over an existing connection to your company network Connects from Scroll to the type of network from which you will connect Connects to Scroll to the type of network to which you will connect Proxy name port Enter the proxy server name and port number in the form server name port number Type Scroll to the type of proxy connection to create User name Enter your user name for the network to which y...

Page 97: ... GPRS connection Contact your service provider for the GPRS connection settings 2 Enter the requested information as follows and press Done Description enter a name for the connection Connects to scroll to the type of network to which you will connect Access point enter the information provided by your system administrator User name enter the user name for the GPRS network Password enter the passw...

Page 98: ...ate URL exceptions for Internet URLs Add a URL exception 1 Press Start Settings Data Connections Menu Work URL Exceptions Menu Add Delete a URL exception 1 Press Start Settings Data Connections Menu Work URL Exceptions 2 Scroll to the URL to delete 3 Press Menu Delete Date and time Use Date and Time settings to change the local time zone the current date and time and to set the alarm Set the date ...

Page 99: ...ch as a timeout for the display and backlight when the phone is idle Configure power management settings Regional settings Regional settings change the language date and time style as well as number and currency formatting options Configure Regional Settings 1 Press Start Settings Regional Settings Language scroll to the language to use when entering information Locale scroll to your locale This c...

Page 100: ...ce to ensure the smooth operation of your phone In the event of a major upgrade you may need to use your PC to download the software or firmware and install it on your phone using ActiveSync The phone will notify you of any action you need to take Change VoqUpdate settings You can choose how often your phone checks for updates 1 Press Start More VoqUpdate Menu Settings 2 Choose Daily or Weekly Man...

Page 101: ...9 Securing Your Phone Keypad lock Phone lock SIM lock PIN2 ...

Page 102: ...call barring You are prompted for this number only when you try to change settings not when you start your phone Keypad lock Phone lock Phone lock is a security feature that automatically locks the keypad after a specified period of inactivity You need a password to unlock the phone You can still receive calls and make emergency calls when the phone is locked Enable the phone lock 1 Press Start Se...

Page 103: ...at a PIN is required each time someone turns on the phone Important Be sure to make a note of your PIN With the SIM lock enabled you will not be able to use your phone without it except for emergency calls Unlock the SIM card 1 Press Start Settings More Security Disable SIM Lock 2 Enter your PIN 3 Press Done PIN2 A second PIN number controls specific features of your SIM card such as call barring ...

Page 104: ...Voq User Guide ...

Page 105: ...10 Browsing the Internet Browsing the Internet Customizing Internet Explorer ...

Page 106: ... service provider To re establish your USB connection after using Internet Explorer in the cradle re cradle the phone Setting up Internet access When you install the SIM card you received from your service provider you should be able to access the Disconnect from the Internet If you are viewing a Web page press End to disconnect from the Internet Search the Internet 1 Flip open the thumbpad 2 Ente...

Page 107: ...u are connected to the Internet you can change between Pocket Internet Explorer and other programs on your phone by pressing the Home button and navigating to the program you want This does not Add a Web page to the Favorites list 1 Press Start Internet Explorer Menu Add Favorite 2 Fill in the fields then press Add Edit a favorite 1 Press Start Internet Explorer Favorites 2 Scroll to the favorite ...

Page 108: ...nd Web pages Change Web page display options 1 Press Start Internet Explorer Menu Options General Allow cookies Allow Web sites to download cookies to your phone Language Select the character set to use Change connection options 1 Press Start Internet Explorer Menu Options Connections 2 Select Automatically detect settings or select the network to which Internet Explorer should connect 3 Press Don...

Page 109: ...c Games and More Playing audio or video files Playing Mount Voq Playing Java applications Using the calculator About myVoqTag indexes Recording voice notes or memos Playing Solitaire Adding programs Removing programs ...

Page 110: ...ay a variety of audio and video files with your phone You can also copy digital music and videos from your desktop PC to your phone For information about Copying files with Windows Media Player see the Supported audio and video codecs Media Player can play files that have been compressed using the following codecs Audio codecs Microsoft Windows Media Audio codec version 2 0 7 0 and 8 0 Fraunhofer ...

Page 111: ...ther program check Background play 3 Press Done Skip back to the beginning of the current file Play a streaming media file on a network Note Depending on your network if you play a streaming video file incoming voice calls or SMS messages may be sent to your voicemail or blocked without you being notified 1 Press Start More Windows Media Menu Open URL 2 Enter the Web page address then press Play P...

Page 112: ...es 2 Select a file and press Play Playing Java applications Your Voq phone is Java enabled This means you can download and run Java applications that have been written for mobile devices The Java MIDlet Manager allows you to install or delete Java applications on your phone You also use the MIDlet manager to play your Java applications Installing Java MIDlets You can install MIDlets from An SD mem...

Page 113: ...g a sync cable 2 Start ActiveSync and copy your MIDlet file s from your PC to either of the following locations Mobile Device My Smartphone Storage Uninstall MIDlets from the phone To remove MIDlet files from the phone 1 Press Start More Accessories MIDlet Manager The phone displays a list of MIDlets 2 Select a MIDlet then press Menu Manage Delete 3 Press Yes to confirm the delete Play Java MIDlet...

Page 114: ...qTag file to your phone 1 Start Internet Explorer 2 Go to the web site that contains the myVogTag file Navigate to the link to the file 3 Click the link to download the file The phone automatically installs the file Start a game of Solitaire 1 Press Start More More Games Solitaire 2 To start a new game after finishing a game press Menu New Game Move cards Each card stack has a number or character ...

Page 115: ...n the screen 3 To start a new game after finishing a game press Menu New Game The myVoq calculator displays a running tape of your operations Use it to calculate a bill For example imagine you are sitting in a restaurant with four friends when the bill arrives If you are splitting the cost of the meal equally how much does each person pay To calculate each person s share of the bill 1 Press Using ...

Page 116: ...ad you can also press to scroll through the mathematical symbols On the thumbpad press Function then F 7 Press 5 for the number of people sharing the bill then press the joystick Each person pays 17 60 9 Press Backspace to remove the 5 press 4 then press the joystick The new total is 21 995 per paying person or 22 00 rounded off 10 To clear the information on the screen press Menu Clear or Menu Cl...

Page 117: ...o add a program to your phone from your desktop PC 1 From your desktop click Start Programs Microsoft ActiveSync 2 From the ActiveSync window click Tools Add Remove Programs 3 Follow the instructions on the screen For more information refer to the ActiveSync online help Note You can also copy files from your PC to your phone From the main ActiveSync window click File Explore For details see the Ac...

Page 118: ...oving programs You can remove programs that you installed on the phone but you cannot remove applications that come with the phone such as Contacts Calendar and Internet Explorer To remove a program 1 Press Start Settings More Remove Programs 2 Scroll to the program to remove 3 Press Menu Remove ...

Page 119: ...A Voq Accessories Accessories Accessory Kits Using the desktop cradle ...

Page 120: ...top cradle includes sync cable and AC adapter Premium carrying case Cigarette lighter adapter Car kit Sync cable The sync cable provides fast USB connectivity between your PC and your phone Use the sync cable to keep your Inboxes Contacts Calendar and Tasks up to date using ActiveSync You can also use the sync cable to backup data and download programs or files to your phone Warning Voq accessorie...

Page 121: ...es up your hands so you can do the things you want while staying connected Stereo headset The stereo headset provides superior sound quality and hands free operation It includes a call answer end button that lets you answer the phone without pulling it out of your pocket The volume control on the stereo headset is independent of the volume control on the phone ...

Page 122: ...se Protect your Voq phone in style This elegant carrying case cushions your Voq phone and fits easily into a pocket or a handbag You can also clip it to a belt for easy access Warning Use of any AC adapter other than the one supplied with the Voq phone or a Voq accessory kit voids the Voq warranty Check the label for voltage compliance with your area ...

Page 123: ...time Desktop cradle Keep your Voq phone fully charged and synchronized without attaching and detaching cables The cradle provides convenient time saving desktop access For more information about the desktop cradle see When you plug the adapter into the cigarette lighter the green power LED indicates that you have power The adapter contains a fuse to protect the phone To check the fuse unscrew the ...

Page 124: ...ices A TTY device also known as a TDD or Text Telephone enables people who are hearing or speech impaired to communicate by typing messages back and forth over a phone Unlike SMS or e mail the text message is carried over the phone s voice channel not a data channel A TTY device is required at both ends of the conversation Please check with the manufacturer of your TTY device for connectivity info...

Page 125: ...o set up the cradle for the first time 1 Remove the cradle components from the packaging 2 Attach the cradle a Plug the sync cable USB connector into a USB port on the PC b Plug the other end of the cable into the back of the cradle 3 Attach the AC adapter a Plug the lead from the AC adapter into the back of the cradle b Plug the AC adapter into an electrical wall out let If necessary use a plug a...

Page 126: ...the cradle the cradle LEDs will cycle through a test Phone charging indicators When you insert the phone into the cradle a white LED on the front of the cradle turns on to indicate that the connection is successful On the phone the LED on the top right of the phone turns red when the battery is charging When the battery is fully charged the LED turns green The phone also displays a charging icon o...

Page 127: ... charging a green LED indicates the battery is fully charged a red flashing LED indicates a fault condition Remove the battery and re insert it Tip If you have two batteries alternate your charging method from time to time between the phone and the secondary battery slot in the charger This can prolong your battery life ...

Page 128: ...Voq User Guide ...

Page 129: ...B Keystrokes QWERTY thumbpad key strokes ...

Page 130: ... To use Caps lock press the Shift key twice To type a symbol from the top row of number To insert a character from the symbol table press the function key twice Scroll to the character in the table then press the joystick Symbol keys To type the symbol printed on a key press the function key then the desired letter key To type the symbols along the top row you can also use the Shift key Tip If you...

Page 131: ...Keystrokes Key Shift Key Function Key 1 2 3 4 5 6 7 8 9 0 Up Select text Up Key Shift Key Function Key R R T T Y Y U U I I O O P P A A S S D D F F ...

Page 132: ...nt to cut or copy 2 Press and hold the Shift key then move the joystick left or right to highlight the text you want to cut or copy 3 Press the function key then the Cut x or the Copy c key 4 Place the cursor where you want to paste the text 5 Press the function key then the Paste v key Key Shift Key Function Key X X Cut text to clipboard C C Copy text to clipboard V V Paste text from clipboard B ...

Page 133: ...C Regulatory and Safety Notices ...

Page 134: ... in data transmitted or received using the Voq Professional Phone or for failure of the Voq Professional Phone to transmit or receive such data Safety and Hazards Professional Phone can transmit signals that could interfere with this equipment In an aircraft the Voq Professional Phone MUST BE POWERED OFF or in FLIGHT MODE Otherwise the Voq Professional Phone can transmit signals that could interfe...

Page 135: ... Sierra Wireless product regardless of the number of events occurrences or claims giving rise to liability be in excess of the price paid by the purchaser for the Sierra Wireless product standards previously set by Canadian U S and international standards bodies ANSI IEEE C95 1 1999 IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields 3kHz to 300...

Page 136: ... a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in an appropriate installation This encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment in...

Page 137: ...n use the specific Sierra approved holster that has been tested for compliance Use of accessories that are not approved by Sierra Wireless could void compliance with regulatory rules and thereby your authority to use this equipment EU REGULATORY CONFORMANCE Sierra Wireless hereby declares that the A10 Voq Sierra Wireless UK Limited Lakeside House 1 Furzeground Way Stockley Park East Uxbridge Middl...

Page 138: ...gistered trademarks of Advanced Research Technologies Inc Jataayu is a registered trademark of Jataayu Software P Ltd Tao intent and the intent logo are registered trademarks of Tao Group Ltd in the UK and other countries Windows Mobile 2003 for Smartphone Microsoft Windows the Windows logo Windows Contact Information Visit our website for up to date product descriptions documentation application ...

Page 139: ... a PC 48 AM changing time 22 answering calls 40 Any key answer 88 applications adding with ActiveSync 117 java 112 list of 19 removing 118 appointments adding 50 area code 89 attachments 71 audio files 110 Automatic profile 24 B backgrounds changing 91 beaming infrared 93 blocking calls 89 browsing the Internet 106 buttons 17 C cable 120 calculator 115 calendars 50 agenda view 50 month view 51 wee...

Page 140: ...ownloading from a PC 48 finding 34 making a call 34 on SIM cards 48 Contacts list 46 cookies 108 copy and paste 132 copying files to phone 31 files to SD cards 30 sounds 90 country codes 89 cradles 123 docking the phone 125 LEDs 126 using 125 currency formats 23 cut and paste 132 desktop cradles 123 dialing voice 36 voicemail 23 dialpad see keypad 16 dial up connections 95 display font size 92 doc...

Page 141: ...creen 16 changing backgrounds 91 font size 92 setting backlight timer 23 I icons input text 24 list of 20 Idle disconnect after 94 idle time specifying Home screen 92 infrared 93 input modes 18 24 inserting voice into e mail 68 instant messaging 74 navigating 26 K keyboard see thumb pad 15 keypad 15 17 changing tones 90 input modes 24 locking 24 102 keys locking the keypad 102 keystrokes thumbpad ...

Page 142: ...arding 71 copying to SD cards 30 files 110 MSN Messenger 74 multipress mode 92 music copying to SD cards 30 on SD cards 31 music files 110 myVoq about 27 button 17 clearing text 29 entering contacts 47 screen 16 taking notes 41 myVoqTag indexes 110 N navigating using numbers 26 O Off 24 turning phone off 22 On turning phone on 22 on hold 41 owner information 99 P partnerships ActiveSync 81 passwor...

Page 143: ... e mail 62 copying to phone 31 S saving battery life 99 draft messages 68 scheduling e mail polling 61 meetings 50 screensavers 23 SD cards 30 managing memory 31 playing music 31 searching 27 automatic 34 settings data connections 93 date format 23 dial up connections 94 GPRS connections 97 language display 99 power management 99 proxy connections 96 regional 99 ring profiles 91 sounds 90 times an...

Page 144: ...qTag indexes 114 voice dialing 36 voice tags 36 tasks 51 creating 52 text adding predefined 67 input modes 18 24 thumbpad 15 keystrokes 130 not working tip 29 time management 50 timers 43 times and dates 22 98 traffic statistics 64 troubleshooting managing memory 31 upgrades 99 URL exception 98 V video files 110 viewing attachments 71 voice dialing 36 voice recordings inserting into messages 68 vo...

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