Clear Spot 4G+ User Guide
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2131352
•
Limit the number of Wi-Fi users (
Advanced settings > Wi-Fi > Network > Max
Number of Users
).
•
If you have 3G but not 4G coverage, set
WAN Mode
to "3G only" (
Advanced
settings > WAN > Setup > WAN Mode
).
Device Location
•
Avoid moisture or extreme temperatures.
•
For improved reception, place the device near a closed window.
•
Place your device within easy reach of a reliable power supply and the
computer to which it will be connected.
Improving Signal Strength
•
Ensure you're inside the network coverage area.
•
Try reorienting your device.
•
Move the device and your computer to another location — you may be in or
near a structure that is blocking the signal. Every obstacle (for example, walls,
ceilings, furniture) between the Clear Spot 4G+ personal hotspot and other
wireless devices decreases the signal strength.
•
Place the device in a centralized location, as high as possible in the room.
•
Make sure there’s plenty of space around your device to provide the best
signal reception.
•
Keep the device at least 3-6 feet away from electrical devices that generate
RF interference (for example, microwaves, TVs, 2.4 GHz cordless phones,
cellular phones, baby monitors, wireless speakers). If you're not using these
electrical devices, turn them off.
•
If possible, place your devices so that the signal passes through open
doorways or drywall, as opposed to concrete, brick, metal, walls with
insulation, and so on.
•
If you cannot obtain service, contact CLEAR — a network or account problem
may be preventing you from obtaining service.
Improving 3G Network Service
To improve your network service, periodically check for PRL and profile updates.
The PRL (Preferred Roaming List) is an account configuration item set by your
service provider. It controls the radio channels and network carrier used by the
3G modem.
To check for these updates:
1.
Log in to the home page.
2.
Click
Advanced settings
(
).
3.
Click
WAN
>
Setup
.
4.
Click
Update 3G PRL
.
5.
After the update checking is completed, click
Update 3G Profile
.
Summary of Contents for Clear Spot 4G+
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