Fault diagnosis
2015-09-07 / DIS 113_58300000171499_ara_en_c
Copyright by BSH Hausgeräte GmbH
Page 30 of 65
4.4
Noise
Fault
Possible cause
Troubleshooting
Humming noise
Compressor humming
► Compressor starting up
► Not a fault
Drum has been heavily overloaded.
► Replace drum and drum bearing.
Running noises from the drum bearing
Appliance has been damaged during
transport.
► Replace drum and drum bearing.
Clicking noises
"cln" or (LED) progress bar "Heat ex-
changer being rinsed" on the display
Lifting magnet has attracted during auto-
matic cleaning.
► Not a fault.
Hard components on the laundry load, e.g.
buttons, buckles and zips, rattle against
the drum while the programme is running.
► No error
Rattling noises
Bent cooling pipes
► Bend pipes back into shape
Axle on drum no longer straight
► Check axle for quiet running by rotating drum
► Replace drum if necessary
Damage to bearing
► Replace bearing
Drum cracked
► Replace drum
Banging noises
Rolling rollers out of round
Rolling rollers can become out of round if
immobile for a long time
► Replace rolling rollers
► Let appliance run with laundry inside. Rolling rollers will readjust themselves
Pulsating noises
Appliances with steam generator: If pro-
grammes use steam, steam is blown
through the drum.
► Not a fault.
Slurping noises
Slurping pump
Condensation pump is running dry
► No condensation in the base group, pump is drawing air.
Buzzing noise
Cooling fan has activated.
► Not a fault
► Ventilate room adequately.
► See instruction manual
