Fault diagnosis
2015-09-07 / DIS 113_58300000171499_ara_en_c
Copyright by BSH Hausgeräte GmbH
Page 27 of 65
4.2
Result faults
Fault
Possible cause
Troubleshooting
Wrong drying program
► Advise customer:
► Adjust the drying target with the fine adjuster on the appliance.
Moisture sensors coated (with softener)
► For cleaning see operating instructions
► See troubleshooting plan / circuit documentation.
Critical loading (quantity, large/small mix,
type of washing) (no error)
► Advise customer:
► For small loads the timer program is advised. Advise of washing guide [ Bosch
725247 ] [ Siemens 725246 ] .
Wrong drying program
► Advise customer:
► Residual moisture varies in the different programs, see operating instructions/circuit
documentation
Self-cleaning function defective
Be sure to check water circuit for lint clog-
ging
► Y-valve defective
► Replace defective Y-valve
Flush valve defective
► Run test program P3
► Replace flush valve
0
If flush valve is replaced,
► Check lint clogging at evaporator inlet.
► Remove lint.
Drain set (bronze filter) clogged
► Run test program P7
► Replace drain set
Diffuser clogged
► Clean diffuser
0
If diffuser clogged,
► Clean evaporator inlet and plates in area of diffuser
Washing not drying / residual moisture
excessive
Y-valve defective
► Replace drain set
Kinked drain hose
Lay drain hose without kinking
Replace drain hose
► Lay hoses so no kinking can occur.
► Shorten hose.
► Replace drain hose [ 00657956]
Drain set not working
-
Run test program P 7Drain valve
► Replace drain set.
Condensate pump blocked
► Clean condensate pump.
„Drain tank" is displayed
Appliance with drain set
Water level sensor dirty
► Clean water level sensor.
-
Flush with test program P 3.
► Flush base assembly with hot water.
