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Siemens WM6HXM71NL, User Manual And Installation Instructions

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Siemens WM6HXM71NL User Manual And Installation Instructions Download Page 44

NL Troubleshooting

Malfunction

"E:30 / -80"

Cause and Troubleshooting

▶ 

Remove any unauthorized extensions from the 

water drain hose. Connect device

Pump cover is not fully screwed in.

▶ 

Make sure that the pump cover is screwed into the 

device as far as it will go. The pump cover handle 

must be vertical.

"E:36 / -25 / -26"

Drain pump is clogged.

▶ 

→ 

"Cleaning the drain pump", page 39

"E:38 / -25 / -26"

Drain pump is clogged.

▶ 

→ 

"Cleaning the drum", page 38

if the error is displayed again,

▶ 

→ 

"Cleaning the drain pump", page 39

Inlet opening of the rubber sleeve is clogged.

▶ 

→ 

"Clean the inlet opening in the rubber sleeve",

Page 42

Water pressure is low.

No solution possible.

Strainer in the water supply is clogged.

▶ 

Clean the strainer in the water supply.

Water tap is closed.

▶ 

Open the water tap.

Water supply hose is kinked or pinched.

▶ 

Make sure that the water supply hose is not 

kinked or pinched.

"E:35 / -10"

Water in the bottom tray.

▶ 

Close the tap.

▶ 

Please contact customer service.

→ 

"Customer Service", page 54

Device is leaking.

▶ 

Close the tap.

▶ 

Please contact customer service.

→ 

"Customer Service", page 54

Detergent dosage is too high.

▶ 

Immediate measure: mix a tablespoon of fabric softener 

with 0.5 l of water and pour this mixture into the left 

compartment (not for outdoor, sportswear and down 

textiles).

▶ 

Reduce the amount of detergent for the next wash 

with an equal load.

44

Summary of Contents for WM6HXM71NL

Page 1: ... installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances Translated from Dutch to English www onlinedoctranslator com ...

Page 2: ...the appliance 31 13 2 Set program 31 3 3 Energy Saving Mode 13 4 Set up and connection 13 4 1 Unpacking the device 13 4 2 Package contents 13 13 3 Adjust program settings 31 13 4 Filling the drum with detergent good 31 4 3 Installation site requirements 13 13 5 Inserting the dosing aid for liquid detergent 32 4 4 Removing transport locks 14 13 6 Using the dosing aid for liquid detergent 32 4 5 Rem...

Page 3: ...onnect me Connect app 36 15 4 Activating WiFi on the device 36 15 5 Deactivating WiFi on the device 36 15 6 Resetting the device s network settings 37 15 7 Remote start 37 15 8 Remote Diagnosis 37 15 9 Protection of personal data 37 16 Basic settings 38 17 Cleaning and maintenance 38 17 1 Cleaning the drum 38 17 2 Cleaning the detergent drawer 38 17 3 Cleaning the drain pump 39 17 4 Cleaning the i...

Page 4: ...intenance products s for domestic use and in enclosed spaces within the sly environment s to an altitude of 4000 m above sea level 1 3 Restriction of users This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and or knowledge if they have been given supervision or instruction concerning use of the ...

Page 5: ... Never power the device via an external switching device e g a time switch or remote control When the device is installed the mains plug of the mains connection cable must be freely accessible or if free access is not possible an all pole disconnecting device must be installed in the permanently installed electrical system in accordance with the installation instructions When setting up the device...

Page 6: ...able connection set Do not install appliances from different manufacturers and with different depths and widths in a washer dryer column Do not set up a washer dryer column on a platform the devices can tilt WARNING Risk of suffocation Children can pull packing material over their head and become entangled and suffocate Keep packaging material away from children Do not let children play with packa...

Page 7: ...nnect the device from the power supply Always pull the plug on the power cord If the appliance or the mains cable is damaged immediately unplug the mains cable from the socket or switch off the fuse in the fuse box and close the tap Contact customer service Page 54 Penetrating moisture can cause an electric shock Only use the device in closed rooms Never expose the device to excessive heat and hum...

Page 8: ...ce Keep detergents and care products out of the reach of children WARNING Risk of explosion If laundry has been pretreated with cleaning agents containing solvents this can lead to an explosion in the appliance Rinse pre treated laundry thoroughly with water before washing CAUTION Risk of injury The cover plate may break when climbing or clambering on the device Do not climb or scramble on the dev...

Page 9: ...ce Observe the safety instructions when cleaning and maintaining the device WARNING Risk of electric shock Improper repairs are dangerous Only trained specialist personnel may carry out repairs on the device Only original spare parts may be used for repair of the device If the power cord of this appliance is damaged it must be replaced by the manufacturer its service agent or a similarly qualified...

Page 10: ...NL Safety WARNING Risk of poisoning Toxic fumes can be generated when using solvent based cleaning agents Do not use solvent based cleaning agents 10 ...

Page 11: ...gents Do not use strong alcohol based cleaning agents Do not use hard scouring or dishwashing sponges 2 Material damage avoid Follow this instruction to avoid material damage and damage to the device PAY ATTENTION Incorrect dosage of fabric softeners detergents care products and cleaning agents can affect the functioning of the appliance Follow the manufacturer s dosing recommendations Exceeding t...

Page 12: ...nts separately according to type Set the maximum speed if the laundry is subsequently to be dried in the tumble dryer 3 2 Energy and resource efficient a Dryer laundry shortens the pro gramme time during drying and reduces energy consumption With a higher spin speed the residual moisture in the laundry decreases and the spinning sound volume increases If you follow these directions your device wil...

Page 13: ...hecked at the factory for correct operation Water stains may remain in the device The stains disappear after the first wash 4 1 Unpacking the device PAY ATTENTION Objects that remain in the drum and that are not intended for use with the device can lead to material and device damage Before use remove all these items and the supplied accessories from the drum The delivery consists of s Washing mach...

Page 14: ... frost sensitive places or outdoors If the device is tilted more than 40 residual water can run out of the device and cause material damage Carefully tilt the device Transport the device upright on a wall no snakes between wall and device clamping man 4 4 Removing transport locks The device is secured for transport with transport locks at the rear of the device installation site Plinth To demand T...

Page 15: ...W13 open end wrench 5 Install the 4 cover caps 6 Push the 4 cover caps down 3 Pull the mains connection cable out of the holder 4 5 Removing transport reinforcements 4 Remove the 4 sleeves 1 Loosen and remove the screws of the vertical transport reinforcements with a T20 screwdriver 15 ...

Page 16: ...ws of the horizontal transport reinforcement with a T20 screwdriver 2 Open the tap carefully and check that the connections are tight 4 Remove the transport reinforcement Water drainage connection types The information will help you connect this appliance to the water outlet PAY ATTENTION When draining the water drain hose is under pressure and can come loose from the installed connection position...

Page 17: ...pliance feet must be firmly planted on the floor 3 Tighten the lock nuts against the housing with an open end wrench SW17 hand tight 4 7 Adjusting the device To reduce noises and vibrations and to prevent the device from walking place the device horizontally 1 Loosen the lock nuts with a SW17 open end wrench Hold the appliance foot while doing so and do not adjust the height 4 8 Connecting the app...

Page 18: ...NL Set up and connect 2 Check the mains plug for tightness 18 ...

Page 19: ...6 7 2 8 8 1 9 Depending on the device type details in the image may differ e g color and shape 1 Service valve and pump Page 39 7 8 Mains connection cable Page 17 Transport protections Page 14 2 3 4 Door Detergent drawer Page 20 9 Water supply hose Page 16 Control panel Page 20 5 6 Water drain hose Page 16 Transport reinforcements Page 15 19 ...

Page 20: ...oftener s Bleach s Stain salt 3 Compartment s fabric softener s Liquid starch s Impregnating agent 1 2 4 Detergent dispenser I s Detergent for the pre used to be s Hygiene detergent 5 3 Control panel You can set all functions of your device and obtain information about the operating status via the control panel 2 4 1 1 3 3 1 2 Programs 3 4 Buttons Page 24 Display Page 22 Program selector Page 31 2...

Page 21: ...e any residual water wash without any laundry the first time 1 Press The power on process takes a few seconds 2 The program Cleaning the drumSet up 3 Close the door 4 Pull out the detergent drawer 5 Fill powder detergent into compartment II To avoid foaming use only half the amount recommended by the detergent manufacturer for light soiling Do not use wool or delicate detergent 6 Slide the deterge...

Page 22: ... remaining in the program 10h 1 10 0 kg 1 Ready in time Recommended load Buttons Page 24 Maximum load for the set program in kg 1600 Spin speed tal Set spin speed in rpm Buttons Page 24 0 without final spin only drain Rinse hold without drain 90 Temperature Set temperature in C Buttons Page 24 cold prewash Wash To rinse Centrifuge Pause Program status Program status Program status Program status P...

Page 23: ...ion higher energy consumption water consumption Water consumption for the set program s s lower water consumption higher water consumption WiFi s lights up the appliance is connected to the home network work connected s flashes the device is trying to connect thing to do with the home network Home Connect page 34 Energy manager The device is connected to the Smart Energy System energy manager Conn...

Page 24: ...e the drum movement and the soaking time are adapted to the type of stain Ready in up to 24 hours Capture the program end The program duration is already included in the set number of hours After the program has started the program duration is displayed Temperature Centrifuge 90 C Adjust the temperature in C 0 1600 rpm min Adjust the spin speed or deactivate the spin Selection 0 drains the water a...

Page 25: ...prewash e g for washing heavily soiled laundry Extra water s activate s deactivate Wash with more water and activate or deactivate an extra rinse cycle Recommended for particularly sensitive skin or in areas with very soft water Anti wrinkle s activate s deactivate Activate or deactivate washing with less crease To reduce creasing in the laundry the spin process and spin speed are adjusted The lau...

Page 26: ...the best possible wash result class and complies with legal regulations The wash result corresponds to the best possible wash result class and complies with legal regulations For this programme the washing temperature is automatically adjusted depending on the load capacity in order to achieve optimum energy efficiency with the best possible washing result The washing temperature cannot be changed...

Page 27: ...ntly with long pauses Use a wool detergent Program setting s max 40 C s max 800 rpm 2 0 powerspeed 59 Wash textiles made of cotton linen synthetic materials and blended fabrics Suitable for lightly and normally soiled laundry An optimal washing result within one hour Program setting s max 40 C s max 1400 rpm 5 0 To rinse Rinse with subsequent centrifugation and drain the water Program setting max ...

Page 28: ...ade of silk or delicate materials with the Delicates Silk programme Program setting s max 60 C s max 800 rpm outdoor Wash outdoor textiles with membrane technology and water repellent equipment Use a detergent for outdoor textiles Do not use fabric softener Program setting s max 40 C s max 800 rpm 2 0 drum cleaning gene Cleaning and maintenance of the drum Use the program in the following cases s ...

Page 29: ...es as a reminder Additional fast 15 30 Wash cotton synthetic and blended fabrics Short program for lightly soiled small items of laundry The program duration is approx 30 minutes If you want to shorten the program duration to 15 minutes activate varioSpeed The maximum load capacity is reduced to 2 0 kg Program setting s max 40 C s max 1200 rpm 4 0 1 varioSpeed activated 29 ...

Page 30: ...ndry net for small items of laundry e g children s socks some stubborn dried on stains can be removed by washing several times wash large and small items of laundry together do not rub in fresh stains but dab off with soapy water Unfold and loosen the laundry or observe the program descriptions 11 Laundry Remark More information can be found in the digital operating instructions by scanning the QR...

Page 31: ...ergents s various liquid detergents don t mix s detergent and fabric softener not to blend s Not stored for too long and strongly in using thickened products s no solvent based corrosive using the disinfectants e g bleach s Use dyes in moderation salt can affect stainless steel s no decolorizing agent in the appliance ready to use 2 If necessary adjust the program settings Page 31 13 3 Adjust prog...

Page 32: ...ergent dosing aid 2 Push the dosing aid forward When you order the dosing aid as an accessory you must fit the dosing aid 1 Pull out the detergent drawer 2 Press the insert down and take out the detergent drawer 3 Fold the dosing aid downwards and click into place 3 Place the dosing aid 4 Slide in the detergent drawer 13 7 Dosing detergent and care agent 4 Insert the detergent drawer Remarks s Use...

Page 33: ...inse Start the program at a high water level Centrifugeor select a suitable program for draining Programs Page 26 on Start Refill to press a The drum rotates and a load recognition takes place which can take up to 2 minutes after which the water flows into the device a The display shows whether the program maduur or the ready in time displayed a After the program end it shows display 0 3 Remove th...

Page 34: ...e Home Connect services are not available in every country The availability of the Home Connect function depends on the availability of the Home Connect services in your country Information on this can be found at www home connect com s Device with WLAN home network work WiFi with WPS function Page 35 s Device with WLAN home network work WiFi without WPS function page 35 The Home Connect app guide...

Page 35: ... Home Connect app is on the mobile terminal installed If your router does not have WPS function you can manually connect the device to your home network Wi Fi Requirements s Wi Fi on the router is activated s The basic WiFi setting on the device rate is activated activate WiFi on the device Page 36 s The appliance has cation reception from the home network Wi Fi s The Home Connect app is on the mo...

Page 36: ...iance Remark The energy consumption increases compared to the values indicated in the consumption value tables when Wi Fi is activated a When the display shows displayed and permanent lights up the device is connected to the home WiFi network 1 Approx 3s onControl via app Busy know 8 If the display err shows the device is not connected to the home Wi Fi network 2 Set program to position 4 a The di...

Page 37: ...ngs are set back a If the display end shows are the network settings reset 15 8 Remote diagnosis Customer service can access your appliance via remote diagnosis if you contact customer service with the appropriate request if your appliance is connected to the Home Connect server and if the remote diagnosis is available in the country in which you use the appliance 15 7 Remote start Release the app...

Page 38: ...shing at low temperatures and lack of ventilation of the appliance can damage the drum and cause injuries Run a drum cleaning program regularly or wash at a temperature of at least 60 C Leave the appliance to dry with the door and detergent drawer open after each use During the first registration the use of the Home Connect functionalities is prepared This registration should only be carried out w...

Page 39: ...the opening for the detergent drawer 4 Clean and dry the detergent drawer and insert with water and a brush 7 Slide the detergent drawer into the appliance 17 3 Cleaning the drain pump Clean the drain pump in the event of malfunctions e g blockages or chatter Emptying the drain pump 1 Close the tap 2 Turn off the device 3 Disconnect the plug of the device from the mains 39 ...

Page 40: ...hing at high temperatures Do not touch the hot soapy water Pull off the sealing cap to allow the wash water to flow into the collection container 1 2 5 Place a sufficiently large container under the opening 8 Press the stopper back on 6 Remove the drain hose from the holder 9 Clamp the drain hose in the holder 40 ...

Page 41: ...es can cause the filter element to get stuck in the pump housing Loosen impurities and remove filter element 4 Install the pump cover s Check that the pump cover components are correctly assembled 2 Clean the interior screw thread of the pump cover and pump housing 5 Tighten the pump cover as far as it will go 90 The pump cover consists of two components that can be disassembled for cleaning The p...

Page 42: ...1 17 4 Cleaning the inlet opening in the rubber sleeve Regularly check the inlet opening in the rubber sleeve for blockages and clean the inlet opening 1 Open the appliance door 2 Clear the blockages from the inlet opening Remark Do not use pointed or sharp objects 42 ...

Page 43: ...The energy saving mode is active Press any button a The display lights up again E 30 80 Drain pipe or water drain hose is clogged Clean the drain pipe and the water drain hose Drain pipe or water drain hose is kinked or pinched Make sure that the drain pipe and the water drain hose are not kinked or pinched Drain pump is clogged Cleaning the drain pump page 39 Water drain hose is connected too hig...

Page 44: ... in the rubber sleeve Page 42 Water pressure is low No solution possible Strainer in the water supply is clogged Clean the strainer in the water supply Water tap is closed Open the water tap Water supply hose is kinked or pinched Make sure that the water supply hose is not kinked or pinched E 35 10 Water in the bottom tray Close the tap Please contact customer service Customer Service page 54 Devi...

Page 45: ...ease contact customer service Customer Service page 54 E 30 20 Solenoid valve defective Please contact customer service Customer Service page 54 Detergent dosage is too high Reduce the amount of detergent for the next wash with an equal load Additional water filled Do not fill the device with additional water during operation Device not working Mains plug of the power cable is not plugged in Conne...

Page 46: ...trifuge or Drain to choose and press Start Refill too busy know Resume program at rinse hold page 33 Temperature is too high Wait for the temperature to drop program cancel Page 33 Water level is too high Select a suitable program for draining Programs Page 26 Power cut Open the door with the emergency release Emergency release page 53 Washing water is not pumped out Drain pipe or water drain hose...

Page 47: ...r drain hose Remove any unauthorized extensions from the water drain hose Connect device Pump cover is not fully screwed in Make sure that the pump cover is screwed into the device as far as it will go The pump cover handle must be vertical No water flows into the device The detergent was not washed in Start Refill was not pressed Press Start Refill Strainer in the water supply is clogged Clean th...

Page 48: ...equired The water is not visible in the drum bar The water is below visible range No error no action required Do not fill the device with additional water during operation Drum jerks after program start The cause is an internal motor test No error no action required In the compartment there is residual water Insert in compartment is hidden Cleaning the detergent drawer Page 38 Vibration and moveme...

Page 49: ...r in the drum Different sized laundry is more evenly distributed during the spin cycle Start the program Centrifuge Program centrifugal run does not start Drain pipe or water drain hose is clogged Clean the drain pipe and the water drain hose Drain pipe or water drain hose is kinked or pinched Make sure that the drain pipe and the water drain hose are not kinked or pinched The unbalance detection ...

Page 50: ... or laundry detergent softer drips from the cuff and collects on the door or in the cuff fold Too much detergent fabric softener in the detergent drawer When dosing the liquid detergent and fabric softener pay attention to the marking in the detergent drawer and do not dose above that Spin result is not to satisfaction ness The laundry is too wet too damp Low spin speed is set Set a higher spin sp...

Page 51: ...laundry Detergents may contain water insoluble substances which deposit on the laundry Brush the laundry after washing and drying Home Connect func dishonor not correctly Various causes are possible Go to www home connect com No connection to the home network Wi Fi is turned off Activate WiFi on the device page 36 Wi Fi is activated but the connection to the home network cannot be established 1 Ve...

Page 52: ...e water drain hose correctly Water drainage connection types Odor has formed in the appliance Pine tree Humidity and detergent residue can encourage bacterial growth Cleaning the drum page 38 When you are not using the appliance leave the door and detergent drawer open to allow the residual water to dry out 52 ...

Page 53: ...damage 1 Remove the 4 cover caps using a screwdriver a The door lock is unlocked 2 Place the service door and click it into place 3 Close the service door Keep the cover caps 19 Transport on hit and drain 2 Install the 4 transport locks When doing so observe the description Removing transport locks and proceed in reverse order Here you will find an explanation of how to prepare the device for tran...

Page 54: ...hat are relevant for the function in accordance with the respective Ecodesign Regulation can be obtained from our service department for a period of at least 10 years from the time of placing the device on the market within the European Economic Area 1 Unplug the power cord from the outlet 2 Cut the power cord Remark Engaging the service within the framework of the manufacturer s warranty conditio...

Page 55: ...der to quickly find your device data and the customer service telephone numbers you can make a note of the data 20 2 AQUA STOP guarantee In addition to the warranty claims against the seller based on the purchase agreement and our manufacturer s warranty you will be compensated if the following conditions are met s If due to an error in the AquaStop If water damage is caused to the system we will ...

Page 56: ...0 45 30 25 24 45 61 43 1600 1600 1600 1600 1600 1600 1600 44 00 44 00 44 00 43 00 43 00 45 00 43 00 Cotton 40 C Prewash wrinkle recovery bottom 40 C 4 0 2 30 0 760 56 0 49 1200 30 00 Fast Mix 40 C 4 0 1 05 0 640 42 0 44 1400 50 00 Wool 30 C 2 0 0 37 0 171 41 0 23 800 23 00 1 Actual values may vary due to the influence of water pressure hardness and inlet temperature ambient temperature type amount...

Page 57: ...rements and other applicable provisions of Directive 2014 53 EU A detailed RED Declaration of Conformity can be found on the Internet at www siemens home bsh group com on the product page of your device in the additional documents water pressure s At least 100 kPa 1 bar s Maximum 1000 kPa 10 bar Length of the water supply feeding hose 150 cm 2 4 GHz band 2400 2483 5 MHz max 100 mW 5 GHz band 5150 ...

Page 58: ... Conformity BE FR MT SE 5 GHz WLAN WiFi for indoor use only BG HR NL NO CZ IT AT CH DK CY PL TR THE LI PT IS EE LV RO UK NI IE LT SI el LU SK ES HU FI ALREADY 5 GHz WLAN WiFi for indoor use only GA MD ME MK RS UK UAA 58 ...

Page 59: ......

Page 60: ...BSH Hausgeräte GmbH Carl Wery Straße 34 81739 Munich GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under the trademark license of Siemens AG 9001667250 9001667250 NL 011018 ...

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