Siemens SIPIX MO/SD ZN, Operating Manual

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Table of contents
SIPIX MO/SD ZN
Entry-ID: 109792654, 04/2021
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6.3 Communication with the Siemens Service Center (SIPIX SD
ZN) ...................................................................................................... 53
6.3.1 Service Agreements and Remote Service Tickets ............................. 53
6.3.2 Overview of steps ............................................................................... 54
6.3.3 Arranging a Service Call with Siemens Remote Services ................. 54
6.3.4 Conducting an Audio/Video Conference ............................................ 56
6.3.5 Communication via desktop sharing .................................................. 57
6.4 Expansion of communication through data glasses with Android
operating system ................................................................................ 58
6.4.1 Preparations ....................................................................................... 58
6.4.2 Setting up a Network Connection ....................................................... 59
6.4.3 Setting up a connection using data goggles ...................................... 60
6.5 Operation of the SIPIX RC Video/Audio App ..................................... 61
6.5.1 Overview of SIPIX RC Views ............................................................. 61
6.5.2 Operating the Expert View ................................................................. 62
6.5.3 Operating the Remote View ............................................................... 72
6.5.4 Operating the BT View ....................................................................... 77
7 Service and maintenance ............................................................................... 80
7.1 Maintenance ....................................................................................... 80
7.2 Cleaning ............................................................................................. 81
7.3 Maintenance intervals ........................................................................ 82
7.4 Storage ............................................................................................... 82
7.5 Battery ................................................................................................ 83
7.5.1 Battery Replacement During Operation ............................................. 83
7.5.2 Installing and Removing the Battery .................................................. 84
8 Recycling and disposal ................................................................................... 86
9 Error messages and solutions ....................................................................... 87
9.1 Error Messages of the Application "SIPIX RC2" ................................ 87
9.2 Error Messages of the SIPIX Tablet ................................................... 87
10 Technical Specifications ................................................................................. 89
11 Appendix .......................................................................................................... 91
11.1 Service and support ........................................................................... 91
11.2 Industry Mall ....................................................................................... 92